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Posted

ordered a D and G for my double bass..
They send D and a FULL set , including the G in it.
Shoudve kept quiet but tell them the error, thinking I could send E A D back...
oh no , they want the full set back BEFORE they send a replacement for the G I have in my hand.
Not very logical and not very Vorsch Sprung Technic if you ask me.

Posted (edited)

Unless they send you the money for postage [i]before[/i] you send them back, i wouldn't do it. But fair play for being honest; again i wouldn't have been ;) But i'm a terrible person.

Edited by Kev
Posted (edited)

[quote name='Kev' timestamp='1378756126' post='2204366']
But fair play for being honest; again I wouldn't have been ;) But I'm a terrible person.
[/quote]

I am, too. I would have kept the strings AND kicked a baby - just for the hell of it. :mellow:

Edited by discreet
Posted

[quote name='keeponehandloose' timestamp='1378750973' post='2204242']
ordered a D and G for my double bass..
They send D and a FULL set , including the G in it.
Shoudve kept quiet but tell them the error, thinking I could send E A D back...
oh no , they want the full set back BEFORE they send a replacement for the G I have in my hand.
Not very logical and not very Vorsch Sprung Technic if you ask me.
[/quote] Why not just keep the strings ? you have told them about the mistake and it is going to cost you and them money to get it sorted so just keep the strings it is the most sensible thing to do :)

Posted

[quote name='yorks5stringer' timestamp='1378757220' post='2204395']
Yes, but good karma will reward you in the future....
[/quote]

Yeah, but good Vindaloo certainly will not...

Posted

[quote name='discreet' timestamp='1378756256' post='2204368']
I am, too. I would have kept the strings AND kicked a baby - just for the hell of it. :mellow:
[/quote]

You dishonourable man!!! :angry:
That's good food you're ruining! You also pinch the fruit and greengroceries in your local food store?

Posted

theyve emailed shipping labels and it wont cost me a penny. The single string I want is part of the set, I checked the web site and all product numbers match.
So why not just pop a single in when they get the EAD back. Time to get shirty with the emails😈
I could ve flogged the extras to you unscrupulous
chaps...

Posted (edited)

[quote name='keeponehandloose' timestamp='1378764723' post='2204553']

if you want to pay £100 per string Thomann can sod off , theyre yours.
[/quote]
I had enough trouble explaining to the wife after buying two sets of spirocores at £140 each! Thankfully guts have yet to spark my interest :)

Edited by stingrayPete1977
Posted

I can't see the issue.
They sent you an item you didn't pay for, and you're exchanging it for the item you did pay for.
It's not costing you anything to return either.

Posted

[quote name='bartelby' timestamp='1378811207' post='2204836']
I can't see the issue.
They sent you an item you didn't pay for, and you're exchanging it for the item you did pay for.
It's not costing you anything to return either.
[/quote]
it isnt a biggie , your quite right, merely an annoyance I couldve done without at the end of a crap day.
This was the best place to have a moan as the wife wasnt in the slightest bit giving a damn.

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