keeponehandloose Posted September 9, 2013 Share Posted September 9, 2013 ordered a D and G for my double bass.. They send D and a FULL set , including the G in it. Shoudve kept quiet but tell them the error, thinking I could send E A D back... oh no , they want the full set back BEFORE they send a replacement for the G I have in my hand. Not very logical and not very Vorsch Sprung Technic if you ask me. Quote Link to comment Share on other sites More sharing options...
Kev Posted September 9, 2013 Share Posted September 9, 2013 (edited) Unless they send you the money for postage [i]before[/i] you send them back, i wouldn't do it. But fair play for being honest; again i wouldn't have been But i'm a terrible person. Edited September 9, 2013 by Kev Quote Link to comment Share on other sites More sharing options...
discreet Posted September 9, 2013 Share Posted September 9, 2013 (edited) [quote name='Kev' timestamp='1378756126' post='2204366'] But fair play for being honest; again I wouldn't have been But I'm a terrible person. [/quote] I am, too. I would have kept the strings AND kicked a baby - just for the hell of it. Edited September 9, 2013 by discreet Quote Link to comment Share on other sites More sharing options...
Thunderbird Posted September 9, 2013 Share Posted September 9, 2013 [quote name='keeponehandloose' timestamp='1378750973' post='2204242'] ordered a D and G for my double bass.. They send D and a FULL set , including the G in it. Shoudve kept quiet but tell them the error, thinking I could send E A D back... oh no , they want the full set back BEFORE they send a replacement for the G I have in my hand. Not very logical and not very Vorsch Sprung Technic if you ask me. [/quote] Why not just keep the strings ? you have told them about the mistake and it is going to cost you and them money to get it sorted so just keep the strings it is the most sensible thing to do Quote Link to comment Share on other sites More sharing options...
yorks5stringer Posted September 9, 2013 Share Posted September 9, 2013 Yes, but good karma will reward you in the future.... Quote Link to comment Share on other sites More sharing options...
JTUK Posted September 9, 2013 Share Posted September 9, 2013 you did the right thing...offer to pay a bit more and keep the strings? Quote Link to comment Share on other sites More sharing options...
Kev Posted September 9, 2013 Share Posted September 9, 2013 [quote name='yorks5stringer' timestamp='1378757220' post='2204395'] Yes, but good karma will reward you in the future.... [/quote] Yeah, but good Vindaloo certainly will not... Quote Link to comment Share on other sites More sharing options...
discreet Posted September 9, 2013 Share Posted September 9, 2013 [quote name='Kev' timestamp='1378757683' post='2204409'] Yeah, but good Vindaloo certainly will not... [/quote] Vindaloo is its own reward... no wait - that's virtue. Quote Link to comment Share on other sites More sharing options...
stingrayPete1977 Posted September 9, 2013 Share Posted September 9, 2013 The only thing I can see to be fair is that the full set packaging is probably different to the single strings so they can't just pop a new G in with your ead to sell to someone else, not exactly £6 a set are they db strings Quote Link to comment Share on other sites More sharing options...
BassTractor Posted September 9, 2013 Share Posted September 9, 2013 [quote name='discreet' timestamp='1378756256' post='2204368'] I am, too. I would have kept the strings AND kicked a baby - just for the hell of it. [/quote] You dishonourable man!!! That's good food you're ruining! You also pinch the fruit and greengroceries in your local food store? Quote Link to comment Share on other sites More sharing options...
keeponehandloose Posted September 9, 2013 Author Share Posted September 9, 2013 theyve emailed shipping labels and it wont cost me a penny. The single string I want is part of the set, I checked the web site and all product numbers match. So why not just pop a single in when they get the EAD back. Time to get shirty with the emails😈 I could ve flogged the extras to you unscrupulous chaps... Quote Link to comment Share on other sites More sharing options...
stingrayPete1977 Posted September 9, 2013 Share Posted September 9, 2013 That is a bit daft then, bound to be some kind of stock/computer box ticking exercise. Quote Link to comment Share on other sites More sharing options...
stingrayPete1977 Posted September 9, 2013 Share Posted September 9, 2013 [quote name='JTUK' timestamp='1378757665' post='2204408'] you did the right thing...offer to pay a bit more and keep the strings? [/quote] Guts can be £100 a string though! Quote Link to comment Share on other sites More sharing options...
keeponehandloose Posted September 9, 2013 Author Share Posted September 9, 2013 [quote name='stingrayPete1977' timestamp='1378763656' post='2204536'] Guts can be £100 a string though! [/quote] if you want to psy £100 per string Thomann can sod off , theyre yours. Quote Link to comment Share on other sites More sharing options...
keeponehandloose Posted September 9, 2013 Author Share Posted September 9, 2013 [quote name='stingrayPete1977' timestamp='1378763656' post='2204536'] Guts can be £100 a string though! [/quote] if you want to pay £100 per string Thomann can sod off , theyre yours. Quote Link to comment Share on other sites More sharing options...
tonyquipment Posted September 10, 2013 Share Posted September 10, 2013 [quote name='yorks5stringer' timestamp='1378757220' post='2204395'] Yes, but good karma will reward you in the future.... [/quote] It won't lol Quote Link to comment Share on other sites More sharing options...
stingrayPete1977 Posted September 10, 2013 Share Posted September 10, 2013 (edited) [quote name='keeponehandloose' timestamp='1378764723' post='2204553'] if you want to pay £100 per string Thomann can sod off , theyre yours. [/quote] I had enough trouble explaining to the wife after buying two sets of spirocores at £140 each! Thankfully guts have yet to spark my interest Edited September 10, 2013 by stingrayPete1977 Quote Link to comment Share on other sites More sharing options...
bartelby Posted September 10, 2013 Share Posted September 10, 2013 I can't see the issue. They sent you an item you didn't pay for, and you're exchanging it for the item you did pay for. It's not costing you anything to return either. Quote Link to comment Share on other sites More sharing options...
keeponehandloose Posted September 10, 2013 Author Share Posted September 10, 2013 [quote name='bartelby' timestamp='1378811207' post='2204836'] I can't see the issue. They sent you an item you didn't pay for, and you're exchanging it for the item you did pay for. It's not costing you anything to return either. [/quote] it isnt a biggie , your quite right, merely an annoyance I couldve done without at the end of a crap day. This was the best place to have a moan as the wife wasnt in the slightest bit giving a damn. Quote Link to comment Share on other sites More sharing options...
Prime_BASS Posted September 11, 2013 Share Posted September 11, 2013 Obviously you wasn't talking loud enough to her then. Try some verbal abuse next time, that really gets a girls attention. Quote Link to comment Share on other sites More sharing options...
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