Hank Posted October 1, 2013 Share Posted October 1, 2013 (edited) Hi Just got out my Ashdown electric blue combo, not used it for a while. Played two notes and power completely died. Fuse in plug is fine so I'm guessing its the fuse below the power switch....yes? Cheers Hank Edited October 1, 2013 by Hank Quote Link to comment Share on other sites More sharing options...
bertbass Posted October 1, 2013 Share Posted October 1, 2013 You can always check it and see. Quote Link to comment Share on other sites More sharing options...
Ashdown Engineering Posted October 8, 2013 Share Posted October 8, 2013 Check the fuse under the power socket first but there are also internal fuses so if no joy call Guy on 01245 441155 and we will get it sorted for you I am sure. Quote Link to comment Share on other sites More sharing options...
Hank Posted October 9, 2013 Author Share Posted October 9, 2013 Hiya Just tried a new fuse and it blew straight away. Quote Link to comment Share on other sites More sharing options...
VTypeV4 Posted October 9, 2013 Share Posted October 9, 2013 Seems you have an offer of help from Ashdown themselves so I'd take it. Fuses blowing twice sounds like potential trouble to me, maybe an issue with the power stage or supply problems. Once might be a freak occurance but twice is telling you something isn't right. Good luck with it and keep us posted. Quote Link to comment Share on other sites More sharing options...
Hank Posted October 9, 2013 Author Share Posted October 9, 2013 Spoke to Guy at Ashdown, seems it could be the mains transformer that has gone. Quote Link to comment Share on other sites More sharing options...
VTypeV4 Posted October 9, 2013 Share Posted October 9, 2013 It may well be, a friend had a Trace V-type combo that had a fried transformer which did the same. Did they so how much it was to replace the transformer? Quote Link to comment Share on other sites More sharing options...
Hank Posted October 9, 2013 Author Share Posted October 9, 2013 I think it was about £30 for a new transformer. Got a friend(who had totally slipped my mind) who going to have a look at it for me first. Quote Link to comment Share on other sites More sharing options...
Ashdown Engineering Posted October 9, 2013 Share Posted October 9, 2013 Whereabouts do you live Hank? If you can get to Chelmsford we will happily get the amp sorted for you while you wait Quote Link to comment Share on other sites More sharing options...
Hank Posted October 10, 2013 Author Share Posted October 10, 2013 I'm in Leicestershire Quote Link to comment Share on other sites More sharing options...
mickster Posted October 11, 2013 Share Posted October 11, 2013 [quote name='Ashdown Engineering' timestamp='1381349079' post='2238054'] Whereabouts do you live Hank? If you can get to Chelmsford we will happily get the amp sorted for you while you wait [/quote] Great to see this kind of customer service from a UK company. Good luck with getting it sorted, OP. Quote Link to comment Share on other sites More sharing options...
Hank Posted October 11, 2013 Author Share Posted October 11, 2013 I will see about getting down to Chelmsford but really busy for the next 3 weeks. Thanks for your help Quote Link to comment Share on other sites More sharing options...
Hank Posted December 4, 2013 Author Share Posted December 4, 2013 Ashdown Engineering, I need a new mains transformer for this amp. I'll call tomorrow. Thanks Quote Link to comment Share on other sites More sharing options...
Ashdown Engineering Posted December 4, 2013 Share Posted December 4, 2013 [quote name='Hank' timestamp='1386189609' post='2297046'] Ashdown Engineering, I need a new mains transformer for this amp. I'll call tomorrow. Thanks [/quote] No problem, give a Guy a shout on 01245 441155 and he will get you sorted. Quote Link to comment Share on other sites More sharing options...
skychaserhigh Posted December 4, 2013 Share Posted December 4, 2013 Great customer service there. A good reason to buy from a British company knowing your stuff can be sorted quickly. Quote Link to comment Share on other sites More sharing options...
Hank Posted December 4, 2013 Author Share Posted December 4, 2013 Thanks Quote Link to comment Share on other sites More sharing options...
Hank Posted December 18, 2013 Author Share Posted December 18, 2013 Spoke to Guy yesterday and ordered a new mains transformer. Just got home from work and there it is at home. Thanks Guy and Ashdown. Great service. Quote Link to comment Share on other sites More sharing options...
Beedster Posted December 18, 2013 Share Posted December 18, 2013 Nice one Ashdown, great to see such a quick and helpful response Chris Quote Link to comment Share on other sites More sharing options...
stevie Posted December 18, 2013 Share Posted December 18, 2013 Ashdown's customer service is amazing. I emailed them once with a problem and had an answer from the MD within 20 minutes. Most companies seem to bin emails nowadays. Or charge you premium rate to call them. Keep it up, Ashdown. People notice! Quote Link to comment Share on other sites More sharing options...
rOB Posted December 18, 2013 Share Posted December 18, 2013 Nice one Ashdown. Glad OP got sorted quick and easy. Quote Link to comment Share on other sites More sharing options...
paulbass Posted December 19, 2013 Share Posted December 19, 2013 I wish Trace Elliot provided good service like this when i had a problem with one of their amps...fair play to Ashdown! Quote Link to comment Share on other sites More sharing options...
Guest gazzatriumph Posted December 22, 2013 Share Posted December 22, 2013 Ashdown have excellent customer service Quote Link to comment Share on other sites More sharing options...
RandomBass Posted December 22, 2013 Share Posted December 22, 2013 So how is the EB now? All working hunky dory? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.