Polar Audio repairs

[Fizzer]

Anyone else having problems getting repairs completed by Polar Audio? They've had my Ampeg pf-500 for months (via PMT)
PMT have been V friendly but say there's nothing they can do to chivvy it along :/

[gelfin]

Had a problem about a year ago with a GK head. Fitted wrong transformer which took out the main board.
Took some heavy threats and many emails to get nowhere.
Emailed GK who sent over all the required bits FOC.

[petetexas]

Hi,

I sold my PF500 to a fellow basschat member, only to have it returned saying it cut out when used over half volume into a 4ohm load.

( I had only ever used it with a 8ohm load with no problems )

I refunded the money, and sent the PF500 back to Absolute Solutions under warranty for repair.

I had to wait 8 weeks for my PF500 to come back from Ampeg repair center ( Polar Audio ) with a report saying they had "soaked" it

for one day and found no problem !

[b]I thought my 8 weeks was a one off..................obviously not[/b].

The other problem is for people with Mackie gear..................Polar audio are their repair people as well.

By the way, my PF500 has had the pants knocked off it over the last few weeks ( at one gig - Master was at 3 o clock, gain at

1 o clock into 2 Genz Benz Focus 4x10 cabs - gritty sound and LOUD )

Pete

Edited March 21, 2014 by petetexas