Maude Posted February 22, 2014 Share Posted February 22, 2014 Why aren't people more accurate when writing descriptions for ebay? I recently won the auction for a hard bass case (well the only bid), nice dark red interior and local to me, just what I'm after. After the auction ended the seller messages me saying "do you need it for a bass? If so it won't fit". It turns out it's a guitar case but he used it for a headless bass, a conventional bass with a headstock won't fit. He says it explains all this in the listing, I disagree. This is all the listing says, apart from a little bit about collection or local delivery for a fee, [b]This case will accommodate a guitar or bass (I used it for my Status 2000) [/b] Do you think I'm out of line asking to cancel the sale, because he seems to? Quote Link to comment Share on other sites More sharing options...
HowieBass Posted February 22, 2014 Share Posted February 22, 2014 No I think you're definitely in the right and have a perfectly valid reason for cancelling the sale - you have in writing their comment that the case is not suitable for a bass after initially claiming that it can accommodate a bass (unless it's like the bloody TARDIS). If they start arguing the case then open a dispute. Quote Link to comment Share on other sites More sharing options...
Wud Posted February 22, 2014 Share Posted February 22, 2014 If it were me I'd cancel, saying the goods were not as described. I sell lots of stuff on Ebay and always make sure my listings are very accurate and I include as many photo's as appropriate. Ebay will side with you automatically being the buyer, sounds to me like the seller is lazy and/or stupid. Quote Link to comment Share on other sites More sharing options...
Maude Posted February 22, 2014 Author Share Posted February 22, 2014 It had been listed twice before, even sold once so presumably the same problem, but what I don't get is how, even though it didn't sell a couple of times he didn't list it more accurately. The way I see it is that the listing suggests it's a case that will fit both a bass and guitar (the picture shows it to be the rectangular type with just one 'cushion' for the neck which can be placed where you want, you know the type). A guitarist will think it's going to be big as a bass will fit in so will look for something smaller, a bassist will assume a conventional bass will fit and have to cancel afterwards, as I'm having to. If you own a headless bass, presumably you'd know wether it'll fit in a guitar sized case or not. I mentioned all this to him and he said it explains all that in the listing. I've sent another message requesting cancellation. Quote Link to comment Share on other sites More sharing options...
Grangur Posted February 22, 2014 Share Posted February 22, 2014 [quote name='Wud' timestamp='1393068564' post='2375780'] If it were me I'd cancel, saying the goods were not as described. I sell lots of stuff on Ebay and always make sure my listings are very accurate and I include as many photo's as appropriate. Ebay will side with you automatically being the buyer, sounds to me like the seller is lazy and/or stupid. [/quote] This +1 I wouldn't waste much time in getting a dispute claim started if I were you. Quote Link to comment Share on other sites More sharing options...
tedmanzie Posted February 22, 2014 Share Posted February 22, 2014 Oh dear, seller is obviously an idiot. I've asked many minor detail questions on ebay but if I was looking at '[i]hard case - will fit a bass[/i]' I certainly would [b]not[/b] think I had to ask "[i]will this case fit a bass?[/i]" Quote Link to comment Share on other sites More sharing options...
Guest bassman7755 Posted February 22, 2014 Share Posted February 22, 2014 Just open a case "item not as described". Ebay tends to give buyers the benefit of any doubt. Quote Link to comment Share on other sites More sharing options...
Cat Burrito Posted February 22, 2014 Share Posted February 22, 2014 EBay will find in your favour - this is not as described and he should have been a lot clearer. Unfortunately they have a policy that allows muppets to sell on the site too. Unfortunately things like this happen. Quote Link to comment Share on other sites More sharing options...
Mykesbass Posted February 22, 2014 Share Posted February 22, 2014 Yes, cancel and raise a dispute - I wouldn't have twigged the Status is headless - not the only style they make. Sounds like a complete time waster. Quote Link to comment Share on other sites More sharing options...
Grangur Posted February 22, 2014 Share Posted February 22, 2014 [quote name='bassman7755' timestamp='1393071270' post='2375820'] Just open a case "item not as described". Ebay tends to give buyers the benefit of any doubt. [/quote] I've also found ebay don't have any interest in you having to return the goods either. I once disputed about a bass not being as described and they refunded my paypal payment and that was it... I got an FOC bass! Quote Link to comment Share on other sites More sharing options...
Geek99 Posted February 22, 2014 Share Posted February 22, 2014 It's not always so, I have withheld refund until safe return of goods with eBay consent Quote Link to comment Share on other sites More sharing options...
ambient Posted February 22, 2014 Share Posted February 22, 2014 Just don't pay for it, no need to raise a dispute or anything. That's for him to do if he wants, they can't force you to pay for something, especially if a fool has listed it wrongly. Quote Link to comment Share on other sites More sharing options...
Maude Posted February 22, 2014 Author Share Posted February 22, 2014 Yeah I'm not going to pay and I'm not worried at all, just thought I'd see if folks agreed with me as he's adamant he's listed it correctly. I am expecting him to be a dick about going by his messages by hey, you can't reason with a dick . Quote Link to comment Share on other sites More sharing options...
Musky Posted February 22, 2014 Share Posted February 22, 2014 [quote name='ambient' timestamp='1393082145' post='2375998'] Just don't pay for it, no need to raise a dispute or anything. That's for him to do if he wants, they can't force you to pay for something, especially if a fool has listed it wrongly. [/quote] If you don't raise a dispute he'll raise one against the OP as a non-paying bidder in order to avoid the auction fees. If undisputed it will lead to a strike against Maude's Ebay account, which might not amount to much but can be easily avoided by just reporting it to Ebay. Quote Link to comment Share on other sites More sharing options...
Maude Posted February 22, 2014 Author Share Posted February 22, 2014 (edited) Just had the third, I think, reply. My message, "[color=#000000][font=arial, sans-serif][size=3]Could you cancel this item please as it does not state in the listing that a conventional sized bass will not fit in the case.[/size][/font][/color] [color=#000000][font=arial, sans-serif][size=3]Thank you."[/size][/font][/color] His reply "[color=#000000][font=arial, sans-serif][size=3]It does actually state that it was use for a Status 2000 suggesting that that it will accommodate headless basses."[/size][/font][/color] Hmmm My final message, "[color=#000000][font=arial, sans-serif][size=3]I'm not going to get into a debate about this, yes it states it was used for a Status, also states it "will accommodate a bass", suggesting that a standard bass will fit, which it won't, therefore your listing is inaccurate.[/size][/font][/color] [color=#000000][font=arial, sans-serif][size=3]If I sold my U-Bass case I would not state that it will accommodate a bass, because that would be silly, as is this listing.[/size][/font][/color][color=#000000][font=arial, sans-serif][size=3].[/size][/font][/color]" If he still disagrees I will now open a dispute as, like Musky says, he will probably open one against me because he seems like right Richard. Edited February 22, 2014 by Maude Quote Link to comment Share on other sites More sharing options...
Wud Posted February 22, 2014 Share Posted February 22, 2014 To play devils advocate though, I personally wouldn't bid on a vague item that can't possibly deliver. I've never seen a case that would safely hold either or both a Bass and Guitar, it's either or really. I still think you'd have grounds to cancel though. Quote Link to comment Share on other sites More sharing options...
Stacatto Posted February 23, 2014 Share Posted February 23, 2014 You are so right about descriptions! Make, model, and dimensions tells it all. If they are vague, it might be trouble-dealing with that seller. Quote Link to comment Share on other sites More sharing options...
Maude Posted February 23, 2014 Author Share Posted February 23, 2014 The seller has cancelled the item but only if I agreed that I bought the item in error rather than it being listed wrong. Couldn't be bothered to argue. Quote Link to comment Share on other sites More sharing options...
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