Markbass off Ebay has gone wrong.

[ambient]

I only received it last Thursday, and now it's gone wrong, very disappointing.

It distorts when you play through it. I thought at first it was the battery in my bass, but I've changed that and tried a different bass too.

It was bought from an Italian shop on Ebay, I've raised a dispute so I'll hopefully get my money back.

I need something else now.

[Evil Undead]

Markbass amps are only meant to be played in the country they're sold in/from. Maybe that's the problem.

I can't say I know too much about this stuff though

[ambient]

[quote name='Evil Undead' timestamp='1397588619' post='2425494']
Markbass amps are only meant to be played in the country they're sold in/from. Maybe that's the problem.

I can't say I know too much about this stuff though
[/quote]

I think EU voltage is the same all across.

[warwickhunt]

[quote name='ambient' timestamp='1397589586' post='2425509']
I think EU voltage is the same all across.
[/quote]

It is, I played in Holland and Germany with my UK rated amp and no problems at all. There is a slight variation between countries but amps have a built in tolerance for what we call 240v... obviously that doesn't extent to USA 110v. [size=4] [/size]

[Evil Undead]

Cool as I said, I know bugger all about this stuff so just thought it might be a potential. Glad it's not though, more of a case for a refund.

[HowieBass]

It's supposed to be 230 V here, same as Italy.

[ambient]

[quote name='Evil Undead' timestamp='1397590718' post='2425516']
Cool as I said, I know bugger all about this stuff so just thought it might be a potential. Glad it's not though, more of a case for a refund.
[/quote]

I had to use google and I emailed Markbass before I bought it, I didn't know either to be honest .

Hopefully it'll be a refund, I guess I'll just be out of pocket on the return postage.

[Evil Undead]

[quote name='ambient' timestamp='1397590910' post='2425518']


I had to use google and I emailed Markbass before I bought it, I didn't know either to be honest .

Hopefully it'll be a refund, I guess I'll just be out of pocket on the return postage.
[/quote]

I certainly hope you won't be, faulty item, they should pay return postage.

[ape]

Hope you get it sorted, it's not nice when things don't go right. Don't be put off of Markbass amps themselves though, I had one for a while and was a great sounding amp and very very reliable.

[warwickhunt]

[quote name='Evil Undead' timestamp='1397591321' post='2425523']
...they should pay return postage.
[/quote]

Not the way that ebay works unfortunately!

[HowieBass]

If you paid for it with a credit card they can also assist with refunds (item not of merchantable quality - one does not expect a new electrical item to go wrong just days after purchase).

[Evil Undead]

[quote name='warwickhunt' timestamp='1397591459' post='2425526']


Not the way that ebay works unfortunately!
[/quote]

That ain't too cool.

EDIT: bonus points for the song and artist I quoted there...

Edited April 15, 2014 by Evil Undead

[ambient]

[quote name='HowieBass' timestamp='1397591513' post='2425529']
If you paid for it with a credit card they can also assist with refunds (item not of merchantable quality - one does not expect a new electrical item to go wrong just days after purchase).
[/quote]

It's 2nd hand but advertised as 'like new'.

I bought some jeans from Ebay last year, they were never sent and the seller ignored my communications. I claimed off my bank having paid by debit card, they gave me my money back. This transaction was bank funded though.

[Lozz196]

When I bought my Marrkbass gear I contacted MSL re a good deal Thomann were doing and they said to not buy it, as the amps on there weren`t for our electric supply. I`m not technical, not good with all this stuff, but they said to get one from a British stockist, that`s from the supplier themselves.

[ambient]

The fault is intermittent, it was there briefly on Sunday, then again this afternoon.

[LukeFRC]

[quote name='warwickhunt' timestamp='1397591459' post='2425526']
Not the way that ebay works unfortunately!
[/quote] from business sellers it will be once the new EU distance selling legislation kicks in...

[warwickhunt]

[quote name='LukeFRC' timestamp='1397598745' post='2425622']
from business sellers it will be once the new EU distance selling legislation kicks in...
[/quote]

As and when/if... but I bet if it doesn't sit well with their needs, there'll be loop holes!

[LukeFRC]

[quote name='warwickhunt' timestamp='1397599038' post='2425624']
As and when/if... but I bet if it doesn't sit well with their needs, there'll be loop holes!
[/quote] if/when maybe - but it should do sometime soon. At the moment there's so many different rules, for instance in the UK you can specify who has to pay the return postage, in Germany you have to send out the terms and conditions in full when a sale is made, in Spain you have to pay the return postage whatever. The new distance selling regs are designed to unify everything in the EU, you won't be able to refuse to post to italy for instance, and the return postage will have to be paid by the seller. It's going to be rubbish for a lot of sellers!

[ambient]

To be honest I don't mind paying the return postage, it's a very light amp and not too big.

I'm just concerned about getting a refund on the amp itself.

[yorks5stringer]

[quote name='Lozz196' timestamp='1397596597' post='2425597']
When I bought my Marrkbass gear I contacted MSL re a good deal Thomann were doing and they said to not buy it, as the amps on there weren`t for our electric supply. I`m not technical, not good with all this stuff, but they said to get one from a British stockist, that`s from the supplier themselves.
[/quote]

Vested interest perhaps as MSL are the UK importer? As others have said they all run off EU voltage. The only issue would be buying one from the USA where they are 110 v . All my first MB purchases were from Europe and had no issues down to Voltage.

[Prime_BASS]

What amp is it?

I would try and ascertain if it is the amp or not.

[badboy1984]

Which MB amp by the way?

[Musicman20]

[quote name='Lozz196' timestamp='1397596597' post='2425597']
When I bought my Marrkbass gear I contacted MSL re a good deal Thomann were doing and they said to not buy it, as the amps on there weren`t for our electric supply. I`m not technical, not good with all this stuff, but they said to get one from a British stockist, that`s from the supplier themselves.
[/quote]

This sounds suspect to me, and if it is what I am thinking, it is a poor show towards a customer who is putting trust in their opinion.

As far as I know, they should work fine over here. They would have said to buy it from a British stockist to make another sale.

I could be wrong, but something doesn't seem right about that.

One of the many reasons I don't place trust in the whole dated system of 'supplier'. Basically, a middleman who makes money off holding boxes in a warehouse.

[ambient]

It's a Markbass F500.

The seller has agreed that I can send it back.

[leroydiamond]

The F500 has been out of production for 2-3 years as far as I know. A cracking little amp though. I used one for years and it never let me down