Replacement Valve problem - help please!!

[Freddie75]

Hi guys, I've purchased a Philips 5751 valve from watford valves as a replacement for the V1 stock tube in my genz benz streamliner 900 - I read some good reviews about this particular valve with the genz.

I swapped out the stock tube last night but after doing so - I had no sound from my amp. I swapped back to the stock and the sound re-appears.

Am I correct to assume that the new valve is a dud - or should I be doing something else?

I should add that I am a complete novice at this.

Many thanks in advance
Freddie

[discreet]

First thing I would do is ring Watford Valves and see what they say about it.
Don't email them - you'll never get a reply!

Edited May 8, 2014 by discreet

[Freddie75]

[quote name='discreet' timestamp='1399538468' post='2445067']
First thing I would do is ring Watford Valves and see what they say about it.
Don't email them - you'll never get a reply!
[/quote]

Thanks discreet, I have emailed them and will be calling them.

Cheers
Freddie

[Billy Apple]

[quote name='discreet' timestamp='1399538468' post='2445067']
First thing I would do is ring Watford Valves and see what they say about it.
Don't email them - you'll never get a reply!
[/quote]

^This-ington.

[JapanAxe]

PM'd