Jazzneck Posted May 11, 2014 Posted May 11, 2014 On Friday 2nd. May, late morning, I phoned Nevada Music in Portsmouth and ordered a Dano 59DC. Jamie took the order, credit card details and my phone number and said he would ring me back with delivery details. Two hours later he did to inform me that he had restrung the guitar, set it up and it was in despatch. He also apologised saying that I would not receive it until Tuesday as the Monday was a bank holiday. At about 6pm Friday evening I received a text from Parcelforce to say that the Dano had been collected and that it would be delivered on Tuesday. Tuesday morning, 7:15am, another text from Parcelforce telling me it was on the van and out for delivery. Tuesday morning, just after 9:00am yet another text from Parcelforce telling me that it would be delivered within the next 45 minutes. 39 minutes later it was in my hands, superbly packaged, immmaculate setup and still in tune! I've read many posts on BC where members have had problems so I thought I would post a happy story for a change. Both Nevada Music and Parcelforce performed incredibly well - Thank you! Quote
discreet Posted May 11, 2014 Posted May 11, 2014 [quote name='Jazzneck' timestamp='1399808770' post='2447825'] I've read many posts on BC where members have had problems so I thought I would post a happy story for a change. Both Nevada Music and Parcelforce performed incredibly well - Thank you! [/quote] Very good! Too often people only give feedback when it's negative. Quote
Jimryan Posted May 14, 2014 Posted May 14, 2014 Makes a change to hear a nice story on them. They're just round the corner from where I live. Quote
neepheid Posted May 14, 2014 Posted May 14, 2014 Does that mean that ParcelForce DO insure musical instruments for corporate clients? Quote
RAY AGAINST THE MACHINE Posted May 14, 2014 Posted May 14, 2014 Credit where it's due With a name like dano, I thought it was coming from Hawaii . Sorry. Quote
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