sk8 Posted June 7, 2014 Posted June 7, 2014 My 7 year old Powerstation developed a fault - the cable was frayed rending it useless. I contacted James@Diago and he said he would repair it free of charge and return it, all I had to do was send it to him. Big Up to James for sorting it. I bought a mini powerstation in the interim and am as pleased with that as I was with my main power station. He didn't have to do this on a 7 year old product but he did and that is worthy of mention. Awesome guy Quote
Prime_BASS Posted June 7, 2014 Posted June 7, 2014 Good to know, I've always found diago to be top class in customer service and relations. Quote
chrismuzz Posted June 8, 2014 Posted June 8, 2014 That's awesome, great guy and way beyond the call of duty! Quote
Wooks79 Posted June 9, 2014 Posted June 9, 2014 Yeah, nothing but good things to say in my dealings with James! Quote
Sibob Posted June 26, 2014 Posted June 26, 2014 James has been helping me no end recently. Great guy and awesome customer service! Si Quote
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