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Customer Service From Warwick


Thunderbird
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[quote name='Billy Apple' timestamp='1405205768' post='2499767']
I once took a pair of socks back to a butcher for a refund. Got my money back too.
[/quote]
I bought a pair of socks from a butcher once. They right one was fine but the left one was offal.

Edited by BetaFunk
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[quote name='Thunderbird' timestamp='1405067289' post='2498414']
I get the point about returning the strings to Thomann thing but the whole point of the thread is really about the customer service and the" I don't really care attitude" that is what has annoyed me more than the strings
[/quote]

You aren't a Warwick customer, you're a Thomann customer.

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All this for a set of strings..??

I think I would have contacted Thomann or let it drop.
I stopped buying another makers strings as I had too many duff ones..and that from a company that
used to be excellent, imo, in that regard.

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Given that the matter is now more or less settled, I think the continuing desire to slap the OP is not only unattractive but also uncharacteristic of a forum that seldom misses an opportunity to get on its high horse about manufacturer or retailer shortcomings.

Threads like this follow a depressing pattern; as soon as people detect some kind of semi-official endorsement they queue up to indulge themselves in some sly needling. That's the herd mentality for you, I suppose. :(

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