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pmt


bassmansky
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my mates amp went wrong ,he took it back to pmt who said they would send it back to the manafacturer as it was still under warranty,ok so far,he was told it would be a minimum of two weeks so he asked for a replacement of some kind while his was away as he had got a couple of gigs and was told pmt's policy is not to give customers a replacement of any kind!is that normal precidure or are they out of order?

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It's not the norm. Shops don't usually 'hire' gear out, especially the stuff they're trying to sell. Maybe some do with s/h stock and even then it would have to be on the basis of how well they know the customer. If they were to hire/loan out gear, I guess it would be under contract along with a deposit of some sort for security/damage etc.

Edited by Stingray5
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