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From those SX folk "Custom orders are back"


Born 2B Mild
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I am sharing this info on BC, that is in their email newsletter that I opened this morning, and is not posted on their website. It might be of interest, that's all.

[size=3][color="#0000FF"][font="Arial Narrow"]"Late in 2007 Rondo Music started accepting a limited number of custom guitar orders for customers with very specific needs. The number of orders grew very rapidly and our factory was soon overwhelmed and we stopped the program. For a limited time (through Monday August 11th), we will again be accepting custom order quote requests. Only existing Agile and Brice models may be customized, and custom models start at $500. Custom order quotes take significant time and effort, so there is a fee associated with the quote. Click this link to find out more if interested:

[url="http://www.formsite.com/rondomusic/customorderform1/index.html"]http://www.formsite.com/rondomusic/customo...orm1/index.html[/url]

The program is not listed on the web site and is only available to subscibers.Meanwhile we also have some great deals on some of the SX SST Ash body models:"[/font][/color][/size]

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  • 2 months later...

Sorry to say: I would be cautious about ordering from Rondomusic from Europe.
I have bought a couple of guitars there myself. Doubt I will do it again.

For starters: it’s expensive to import. A $100 guitar cost $268!
I think the hype is coming from US customers. It’s a lot cheaper there.

Here is how: The shipping and customs and import VAT for items from outside EU makes it expensive even though the USD is low. Example: $100 for guitar and $100 for shipping and 34% on top of the sum (yes on shipping too!) makes it quite expensive. The 34% includes customs, import VAT. And the hidden 1,5% cost VISA gets from trading in another currency.

Secondly: the guitars don’t match their pictures on the web. Even though I bought some of their premium models, they didn’t measure up! Big disappointment. I’m not to crazy about the how the pu:s sound either. Some of the necks are to fat in my opinion and I like a fat neck.

Third: Lousy terms. If you have any complaints you will get: “Items shipped are as is with no warranty”. Sure shipping is expensive, but still..

Fourth:
Customer service suck!
They will probably try hard not to give you any money back. They would try to send you some left over used crap-hardware. At least that’s my experience.

So if you think you’ll order from Rondomusic, good luck to you!
I think you’ll need it.

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[quote name='laban1' post='303901' date='Oct 10 2008, 02:40 PM']Here is how: The shipping and customs and import VAT for items from outside EU makes it expensive even though the USD is low. Example: $100 for guitar and $100 for shipping and 34% on top of the sum (yes on shipping too!) makes it quite expensive. The 34% includes customs, import VAT. And the hidden 1,5% cost VISA gets from trading in another currency.[/quote]

Can I ask where you're getting the figure of 34%? UK Customs duty (only applicable beyond a certain value) is approx 3.4% and UK VAT is 17.5%.

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