spongebob Posted March 4, 2015 Share Posted March 4, 2015 I ordered a Fender Rumble 115 cab over the weekend from Thomann. In plentiful stock (unlike the few UK stores who were only showing 1 in supply). Great price as well given the exchange rate. Order processed on Monday (they are closed over the weekend), and shipped the same day. Arrived via Parcelforce with me this morning! Once again, packaging superb, can't fault them. I've used them a good few times over the years, and they've always been excellent. Bit different to GAK the other week who sent me a faulty amp - one which was clearly a return or otherwise - the packaging had been tampered with, as had the front of the amp. Give them their credit, they did take it back and refund very efficiently. I think a few places in the UK could learn from Thomann! Quote Link to comment Share on other sites More sharing options...
Twincam Posted March 4, 2015 Share Posted March 4, 2015 As in my nbd thread same here 3 days delivery, although ive never had problems with uk next day delivery either. Quote Link to comment Share on other sites More sharing options...
chrismuzz Posted March 4, 2015 Share Posted March 4, 2015 (edited) Their delivery is very efficient, their complaints process could do with major improvement though... My new amp broke down about 6 weeks ago, sent it back to them within a week which they acknowledged receipt of... but they haven't contacted me in a month, and have been ignoring my emails! Edited March 4, 2015 by chrismuzz Quote Link to comment Share on other sites More sharing options...
TheGreek Posted March 5, 2015 Share Posted March 5, 2015 Very un-German... Quote Link to comment Share on other sites More sharing options...
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