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Dunlop MXR - Good customer service


badboy1984
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I've bought my MXR M80 long long time ago (approx 6-7 years). If any M80 owner knows the battery clip tends to break easily (for me at least) when extracting the battery out ..... I have broken one long time ago and Dunlop send me a replacement one for free. Consider they send from US which is pretty cool.

I have broken the battery clip again and this time Dunlop send me a new style battery clip for free again. This new style one prevents me from broken because the battery goes in and out easily.

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Dunlop do go above and beyond. I complained about an E string breaking once and they sent me two full sets as a gesture of good will. Very surprising and far too nice of them! I also have some Dunlop converse style shoes that I bought for £7 about a year ago and they've so far outlived the real ones I bought threefold. Mental!

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