Sibob Posted October 21, 2015 Posted October 21, 2015 Hi all, < Focusrite representative hat on > Has anyone here purchased a Scarlett Studio or iTrack Studio package? (with the Interface, Mic & Headphones) If so, have you had any issues with the Mic clip breaking? More specifically the tightening screw shearing off? If so, please contact me asap as I would like to get hold of your broken clip assuming you have all the parts available. If you have not received one already, you would obviously receive a new clip. This is a long-shot I know, but would help. Many thanks Simon // Focusrite Technical Support Quote
SamXmas94 Posted April 9, 2018 Posted April 9, 2018 This happened to me the other day. Do you still need these? I need a replacement! Quote
Sibob Posted April 9, 2018 Author Posted April 9, 2018 (edited) 5 hours ago, SamXmas94 said: This happened to me the other day. Do you still need these? I need a replacement! I don’t personally as I have changed roles at Focusrite since I posted this. However Tech Support may still be interested. Either way I would recommend contacting Tech Support as soon as you can, they’ll get a new clip out to you ASAP! https://support.focusrite.com/hc/en-gb/requests/new Si // Focusrite Media Relations Edited April 9, 2018 by Sibob 1 Quote
bazzbass Posted April 17, 2018 Posted April 17, 2018 On 4/10/2018 at 06:58, Sibob said: I don’t personally as I have changed roles at Focusrite since I posted this. Si // Focusrite Media Relations congrats on the promotion Si and thanks for all your valuable advice, as always 1 Quote
Sibob Posted April 17, 2018 Author Posted April 17, 2018 1 hour ago, bazzbass said: congrats on the promotion Si and thanks for all your valuable advice, as always Very kind of you, cheers Si Quote
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