Sibob Posted October 21, 2015 Share Posted October 21, 2015 Hi all, < Focusrite representative hat on > Has anyone here purchased a Scarlett Studio or iTrack Studio package? (with the Interface, Mic & Headphones) If so, have you had any issues with the Mic clip breaking? More specifically the tightening screw shearing off? If so, please contact me asap as I would like to get hold of your broken clip assuming you have all the parts available. If you have not received one already, you would obviously receive a new clip. This is a long-shot I know, but would help. Many thanks Simon // Focusrite Technical Support Quote Link to comment Share on other sites More sharing options...
SamXmas94 Posted April 9, 2018 Share Posted April 9, 2018 This happened to me the other day. Do you still need these? I need a replacement! Quote Link to comment Share on other sites More sharing options...
Sibob Posted April 9, 2018 Author Share Posted April 9, 2018 (edited) 5 hours ago, SamXmas94 said: This happened to me the other day. Do you still need these? I need a replacement! I don’t personally as I have changed roles at Focusrite since I posted this. However Tech Support may still be interested. Either way I would recommend contacting Tech Support as soon as you can, they’ll get a new clip out to you ASAP! https://support.focusrite.com/hc/en-gb/requests/new Si // Focusrite Media Relations Edited April 9, 2018 by Sibob 1 Quote Link to comment Share on other sites More sharing options...
bazzbass Posted April 17, 2018 Share Posted April 17, 2018 On 4/10/2018 at 06:58, Sibob said: I don’t personally as I have changed roles at Focusrite since I posted this. Si // Focusrite Media Relations congrats on the promotion Si and thanks for all your valuable advice, as always 1 Quote Link to comment Share on other sites More sharing options...
Sibob Posted April 17, 2018 Author Share Posted April 17, 2018 1 hour ago, bazzbass said: congrats on the promotion Si and thanks for all your valuable advice, as always Very kind of you, cheers Si Quote Link to comment Share on other sites More sharing options...
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