andy67 Posted October 22, 2015 Posted October 22, 2015 Hope its cool to post this Just to say the guys from GBBL are awesome! I bought a Ray 34 TBS and have to say I'm gobsmacked at the condition (used), price, service and delivery! Quality all over! Drew was on holiday when I made my first query but he made time to chat with me and talk me through the process! Never have I purchased with great confidence and felt as important as a customer. Brilliant experience. Thought I'd share Andy Quote
franzbassist Posted October 22, 2015 Posted October 22, 2015 Agreed. I bought an ACG from them a few weeks back and they couldn't have been more helpful. It's great we have a few of these high-quality bass shops in the UK! Quote
Merton Posted October 22, 2015 Posted October 22, 2015 I concur - Drew was very helpful with some string experimentation discussions and subsequent purchase. Maybe one day I'll graduate onto real things to buy like you guys Quote
Skybone Posted October 22, 2015 Posted October 22, 2015 I avoid their website... cos every time I go on there, I come away [I][b]NEEDING[/b][/I] an Everson. Only used them once, and have to say that their customer care was great after I had some "issues". All got sorted out swiftly. Quote
colleya Posted October 22, 2015 Posted October 22, 2015 I have to drive pretty much past the front door on my way to/from work. It's a bloody marvel I'm not miles poorer! I've bought a bass, practice amp and other bits from Drew and it's always been great service. Happy to let me try every toy in the shop and never even glanced at his watch. Quote
AndyTravis Posted October 22, 2015 Posted October 22, 2015 He's a great bloke. Cost me fortunes 😂 Quote
madshadows Posted October 23, 2015 Posted October 23, 2015 Always good when a bass shop offers such great service, well done them John Quote
andy67 Posted October 23, 2015 Author Posted October 23, 2015 I'm still in shock re the service! honestly the single best experience I have had when buying a bass. The bass itself although used, looks brand new! Must stick it through a decontamination/sterilisation chamber in order to make it look pristine! In Drew's words "its a minter" it is that! Quote
ednaplate Posted October 24, 2015 Posted October 24, 2015 I only live a mile or so from there so I really must check it out. Quote
stuckinthepod Posted October 27, 2015 Posted October 27, 2015 Heartily agree and recommend. I bought my Overwater/Tanglewood from BBL and it rates as the best musical instrument shopping experience I have had. Drew has also invited me to several of the bass events he runs (Everson/Sandberg) which were great. Quote
Hutton Posted November 22, 2016 Posted November 22, 2016 Another post in praise of Drew at GBBL. I needed a truss rod cover to complete my newly acquired Cort A5 Custom SP. This wasn't an easy item to acquire but as GBBL are Cort dealers Drew persevered and the bass is sporting its new cover. The good stores are the ones that serve their customers no matter how small the request. Quote
Skybone Posted November 22, 2016 Posted November 22, 2016 Such a shame that they're calling it a day. Quote
Hutton Posted November 22, 2016 Posted November 22, 2016 (edited) [quote name='Skybone' timestamp='1479853429' post='3179872'] Such a shame that they're calling it a day. [/quote] Just been on the site to check this out and see that Drew is retiring and selling the business as a going concern. Hopefully whoever takes it on will provide the same excellent and personal service. Edited November 22, 2016 by Hutton Quote
Musicman20 Posted November 23, 2016 Posted November 23, 2016 Yes, it is a shame. I was hoping to take a trip at some point early next year as I'm fairly (ish) local. Quote
grayn Posted November 23, 2016 Posted November 23, 2016 [quote name='Musicman20' timestamp='1479892646' post='3180022'] Yes, it is a shame. I was hoping to take a trip at some point early next year as I'm fairly (ish) local. [/quote] I expect GBBL will still be running, early next year. I think Drew has given it 18 months or so, to sort things out. What a shame though, Great shop, great bloke. Quote
ead Posted November 23, 2016 Posted November 23, 2016 Sad news indeed. They're doing a few reverse auctions for gear atm, worth checking out. Quote
Daz39 Posted November 23, 2016 Posted November 23, 2016 Yep - reverse auctions are good, some real giveaways. Sadly - as Drew has said: he has lowered some prices towards Trade and still not being snapped up. The used market and the fall in currency combine to make a lot of new gear too pricey for people worried about splashing out. Regardless of value for money - £1.5k on a shiny bass or amp/cab is a lot of money for almost anyone. Quote
bluesparky Posted November 29, 2016 Posted November 29, 2016 I've not heard of them before, thanks for the heads up. I'll check them out next time I'm up that way - it's great to hear such glowing reviews about a retailer. Quote
Musicman20 Posted November 29, 2016 Posted November 29, 2016 I suspect the recent drop of the £ and the increases in prices has made instruments very difficult to sell, even if it is indirectly, e.g. the price of the instrument hasn't changed, but people have less spare income or are being much more careful. Quote
molan Posted November 29, 2016 Posted November 29, 2016 [quote name='Musicman20' timestamp='1480411984' post='3184074'] I suspect the recent drop of the £ and the increases in prices has made instruments very difficult to sell, even if it is indirectly, e.g. the price of the instrument hasn't changed, but people have less spare income or are being much more careful. [/quote] I know we're not supposed to mention this, and that some people refuse to accept that it had any effect, but our sales dropped 42% in the 6 weeks post June 23. In the 6 months before that we were up about 6% year on year (and this was from a high base in 2015). Quote
Musicman20 Posted November 29, 2016 Posted November 29, 2016 [quote name='molan' timestamp='1480419886' post='3184184'] I know we're not supposed to mention this, and that some people refuse to accept that it had any effect, but our sales dropped 42% in the 6 weeks post June 23. In the 6 months before that we were up about 6% year on year (and this was from a high base in 2015). [/quote] A huge shame Quote
Skybone Posted November 30, 2016 Posted November 30, 2016 [quote name='Musicman20' timestamp='1479892646' post='3180022'] Yes, it is a shame. I was hoping to take a trip at some point early next year as I'm fairly (ish) local. [/quote] I was hoping to nip in there next time we're down that way Quote
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