machinehead Posted June 7, 2016 Share Posted June 7, 2016 I thought there was a pinned topic on couries - good and bad. I've looked and can't find it though. Apologies if it's here somewhere. So... can anyone advise me of a courier who is willing to insure musical instruments? Parcel Force and Senditnow exclude music instruments in the small print. I need to post a bass from N. Ireland to Scotland and would need insurance for £1000. I don't want to post uninsured. Help please. Frank. Quote Link to comment Share on other sites More sharing options...
sammybee Posted June 7, 2016 Share Posted June 7, 2016 UPS via Interparcel? Quote Link to comment Share on other sites More sharing options...
machinehead Posted June 7, 2016 Author Share Posted June 7, 2016 [quote name='sammybee' timestamp='1465327589' post='3067257'] UPS via Interparcel? [/quote] Thanks. I'll check that now. Frank. Quote Link to comment Share on other sites More sharing options...
Lozz196 Posted June 7, 2016 Share Posted June 7, 2016 [quote name='sammybee' timestamp='1465327589' post='3067257'] UPS via Interparcel? [/quote] Yep, that`s how I do all of mine - don`t like to tempt fate, but never had a problem with them. Quote Link to comment Share on other sites More sharing options...
CamdenRob Posted June 7, 2016 Share Posted June 7, 2016 Yes UPS offer full insurance... It's damn expensive though, cost me nearly £400 to ship a Wal to Denmark just before Christmas... ... Ridiculous... I have to pay them extra so they don't lose / break my stuff. Quote Link to comment Share on other sites More sharing options...
machinehead Posted June 7, 2016 Author Share Posted June 7, 2016 Thanks chaps. I've gone with Interparcel, fully insured and not too expensive. Frank. Quote Link to comment Share on other sites More sharing options...
troubadour Posted June 8, 2016 Share Posted June 8, 2016 [quote name='machinehead' timestamp='1465326511' post='3067238'] I thought there was a pinned topic on couries - good and bad. I've looked and can't find it though. Apologies if it's here somewhere.[/quote] It's at the top of the Basses For Sale forum. I've just made use of it for advice on shipping my MIM P. As already said, the consensus of opinion is UPS via Interparcel. Thing about their insurance though, they a little misleading quote 2%. In fact it applies in steps, £5 for £250, £10 for £500. And there's VAT on top. So for my £300 bass I had to pay £12 i.e. 4% . . . and their tracking information leaves a bit to be desired too. Quote Link to comment Share on other sites More sharing options...
charic Posted June 8, 2016 Share Posted June 8, 2016 I think I remember Molan saying his shop use APC and have never had an issue Quote Link to comment Share on other sites More sharing options...
gareth Posted June 9, 2016 Share Posted June 9, 2016 (edited) good thread Edited June 9, 2016 by gareth Quote Link to comment Share on other sites More sharing options...
jaccjazz Posted October 3, 2016 Share Posted October 3, 2016 Only found this thread after lots of form filling on different courier sites only to be frustrated by the lack of insureance cover offered. I thought at least they might insure for loss if not breakage! But not a chance. Anyway as recommended above, I went to UPS via Interparcel and got it. No exclusions in small print for musical instruments. For a bass & case weighing 9Kilo, value £440.00, it cost me £11.22 plus £12.00 for insurance cover, all inclusive of VAT. Quote Link to comment Share on other sites More sharing options...
Dood Posted October 3, 2016 Share Posted October 3, 2016 I found Direct Courier Solutions who specifically 'do' musical instrument shipping with Insurance. I've used them and had no complaints but I know they are less known so didn't find any reviews online. Quote Link to comment Share on other sites More sharing options...
markstuk Posted October 3, 2016 Share Posted October 3, 2016 (edited) [color=#ff0000]Update - pretty much everything seems to be excluded... [/color] Been doing some looking around - parcelmonkey appear to charge £10 for £600 cover.. I'm looking at shipping an amp though.. I'll dig through their T's and C's and see what they say about instruments.. Edited October 3, 2016 by markstuk Quote Link to comment Share on other sites More sharing options...
Thunderbird Posted October 3, 2016 Share Posted October 3, 2016 (edited) [quote name='dood' timestamp='1475510019' post='3146497'] I found Direct Courier Solutions who specifically 'do' musical instrument shipping with Insurance. I've used them and had no complaints but I know they are less known so didn't find any reviews online. [/quote]I. Used to use them until they smashed a bass up I sold it was in a case then a box and they would not pay out when I claimed as they said the case was not correct packaging wtf. Oh and if your unlucky enough to deal with a lady called Amy she is one rude bitch Edited October 3, 2016 by Thunderbird Quote Link to comment Share on other sites More sharing options...
Dood Posted October 3, 2016 Share Posted October 3, 2016 [quote name='Thunderbird' timestamp='1475512312' post='3146520'] I. Used to use them until they smashed a bass up I sold it was in a case then a box and they would not pay out when I claimed as they said the case was not correct packaging wtf. Oh and if your unlucky enough to deal with a lady called Amy she is one rude bitch [/quote] Oh dear! That doesn't sound good at all! Slightly worrying as they request instruments sent in cases and I too also use shipping cartons where possible. It seems the couriers that do care are in a severe minority? Quote Link to comment Share on other sites More sharing options...
Thunderbird Posted October 3, 2016 Share Posted October 3, 2016 [quote name='dood' timestamp='1475517728' post='3146570'] Oh dear! That doesn't sound good at all! Slightly worrying as they request instruments sent in cases and I too also use shipping cartons where possible. It seems the couriers that do care are in a severe minority? [/quote] I had used them lots and even recommended them to people they were fine until they smashed my gear up then they did not want to know so obviously I do not use them or recommend any more I now use parcel force 48 they are probably no better if something happens but at least they are a few quid cheaper Quote Link to comment Share on other sites More sharing options...
Dood Posted October 3, 2016 Share Posted October 3, 2016 [quote name='Thunderbird' timestamp='1475517958' post='3146572'] I had used them lots and even recommended them to people they were fine until they smashed my gear up then they did not want to know so obviously I do not use them or recommend any more I now use parcel force 48 they are probably no better if something happens but at least they are a few quid cheaper [/quote] I can't risk sending kit worth as much as a bass guitar if I know the insurance is worthless - hell, I don't know why we have to pay insurance ON TOP OF the cost to send parcels anyway. Talk about advertising incompetence. Quote Link to comment Share on other sites More sharing options...
Dood Posted October 3, 2016 Share Posted October 3, 2016 (edited) That goes for any courier. Edited October 3, 2016 by dood Quote Link to comment Share on other sites More sharing options...
funkgod Posted October 4, 2016 Share Posted October 4, 2016 (edited) [quote name='dood' timestamp='1475518387' post='3146580'] I can't risk sending kit worth as much as a bass guitar if I know the insurance is worthless - hell, I don't know why we have to pay insurance ON TOP OF the cost to send parcels anyway. Talk about advertising incompetence. [/quote] indeed, and its getting worse, have you seen the list of things that are not insured by some couriers ? for example my hermes (not that you would ever use them for sending anything over £50. ) here is their list....[list] [*]Antiques (objects over 100 years old) [*]Any dangerous, hazardous or prohibited goods (as detailed in our Prohibited Goods section) [*]Articles made largely or wholly of gold, silver or other precious metals [*]Items made of or containing glass [*]Ceramic or composite items of any description including without limitation glass, mirrored items, crystal, ceramics, porcelain, plaster, marble, china, stone, slate, resin, granite, concrete (or any item containing these materials) [*]Items which have been strapped together [*]Diamonds and other precious stones with a value in excess of £250 [*]Eggs [*]TV's & Monitors [*]Liquid food items or items contained in glass or ceramics - (all liquids are prohibited) [*]Any foods solid or liquid contained in glass or ceramics - (all liquids are prohibited) [*]Frozen food [*]Chilled food [*]Perishable food [*]Fire Extinguishers [*]Fossils, Stones, Stoneware [*]Furniture (Unless flat packed) [*]Flat packed furniture with sharp metal edges [*]Human and animal remains including, without limitation, ashes [*]Jewellery with a value over £250 or antique items [*]Marble or any stone derivative [*]Bankers' drafts [*]Current bank notes [*]Currency notes or coins [*]Credit cards / debit cards [*]Uncrossed postal orders which do not state to whom they are to be paid [*]Cheques or dividend warrants which are uncrossed and made payable to the bearer [*]Bearer securities including share warrants [*]Scripts or subscription certificates [*]Bonds or relative coupons un-franked postage or revenue stamps (except a revenue stamp embossed or impressed on an instrument which has been executed) [*]Coupons, Vouchers, Tokens, Stamps [*]Lottery tickets, scratch cards or similar [*]Items which can be exchanged by themselves or with any other item for money or goods or services [*]National insurance stamps [*]All tickets including travel and events [*]Musical instrument hard cases and suitcases when used as external packaging [*]Musical instruments [*]Negotiable documents [*]Perishable goods [*]Plants, seeds, flowers, and plant derivatives [*]Real fur [*]Resin items, amber and composites [*]SIM cards [*]Watches over £250 or antique items [*]Tobacco and Tobacco products. [/list] did you notice sub sections in there also.. "Items which have been strapped together" "prohibited goods" Which is another list and.. "Musical instrument hard cases and suitcases when used as external packaging" so a flight case is not insured which is the best packing you can get? Edited October 4, 2016 by funkgod Quote Link to comment Share on other sites More sharing options...
mentalextra Posted October 4, 2016 Share Posted October 4, 2016 [quote name='dood' timestamp='1475518432' post='3146582'] That goes for any courier. [/quote] Haven't you heard of the [i]Hermes Royal Service[/i]. The one that carries your parcel from door to door on a velvet cushion with a team of unicorns pulling a gold carriage? Quote Link to comment Share on other sites More sharing options...
machinehead Posted October 4, 2016 Author Share Posted October 4, 2016 [quote name='Thunderbird' timestamp='1475517958' post='3146572'] I had used them lots and even recommended them to people they were fine until they smashed my gear up then they did not want to know so obviously I do not use them or recommend any more I now use parcel force 48 they are probably no better if something happens but at least they are a few quid cheaper [/quote] Be careful. Parcelforce 48 exclude musical instruments from their insurance. I found this out after I paid for the insurance at my local post office. They didn't offer me a refund either, but said that the person who sold me the useless insurance would be retrained!! Frank. Quote Link to comment Share on other sites More sharing options...
JohnR Posted November 1, 2016 Share Posted November 1, 2016 I am sending my Wal back for a service and need a courier who can insure to full value if anyone has any recommendations. I did try UPS who claim to insure packages up to £5K but the small print excludes guitars which can only be insured up to a maximum of £1K. Thanks John Quote Link to comment Share on other sites More sharing options...
LewisK1975 Posted November 1, 2016 Share Posted November 1, 2016 Not a Bass, but a 2-way courier trade I did recently on Cabs went very smoothly with UPS via interparcel. Quote Link to comment Share on other sites More sharing options...
machinehead Posted November 1, 2016 Author Share Posted November 1, 2016 I posted a bass this week via Interparcel but with ParcelForce. I called Interparcel to be sure about the insurance. The answer was that ParcelForce exclude musical instruments but Interparcel do not. So hopefully, my bass, which is on its way from Belfast to Sussex is fully insured with Interparcel. Hope this helps a little. Frank. Quote Link to comment Share on other sites More sharing options...
BigRedX Posted November 1, 2016 Share Posted November 1, 2016 [quote name='funkgod' timestamp='1475576914' post='3146993'] and.. "Musical instrument hard cases and suitcases when used as external packaging" so a flight case is not insured which is the best packing you can get? [/quote] What they are not insuring is any damage to the flightcase if it is the outer layer of the packaging. All you need to do is wrap the case in cardboard and you are good. Quote Link to comment Share on other sites More sharing options...
MilkyBarKid Posted November 8, 2016 Share Posted November 8, 2016 I bought several things from the states, which UPS managed to damage with a 100% success rate. My success rate for claiming from their insurance 0%. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.