BigRedX Posted September 14, 2016 Share Posted September 14, 2016 (edited) I have 5 of the standard Hercules GS414B stands and recently the rubber on the grip section used to alter the height has become sticky, but only on 4 of them. I can't use these at gigs any more, because every time I fold them down and set them back up, the grip leaves a nasty sticky residue all over may hands. Any idea why this has happened? And how can I get them back to their non-sticky condition? Edited September 14, 2016 by BigRedX Quote Link to comment Share on other sites More sharing options...
Muppet Posted September 14, 2016 Share Posted September 14, 2016 Odd, it's happened on one out of three of mine too, like it's got glue on it or melted in the heat. I have to wash my hands after using it. No idea why I'm afraid, I just assumed the rubber was perishing... Quote Link to comment Share on other sites More sharing options...
pete.young Posted September 14, 2016 Share Posted September 14, 2016 (edited) Mine too. A quick search indicates that this is not uncommon and occasionally leads to the stand failing! Time to find an alternative brand i think. Edited September 14, 2016 by pete.young Quote Link to comment Share on other sites More sharing options...
BigRedX Posted September 14, 2016 Author Share Posted September 14, 2016 [quote name='pete.young' timestamp='1473864504' post='3133670'] Mine too. A quick search indicates that this is not uncommon and occasionally leads to the stand failing! Time to find an alternative brand i think. [/quote] I can't afford to replace 4 stands and TBH I haven't found a better alternative to Hercules that is actually any good for holding basses with asymmetrical bodies. Maybe it's time to email Hercules and see what they say. Quote Link to comment Share on other sites More sharing options...
pete.young Posted September 14, 2016 Share Posted September 14, 2016 Good luck. Let us know if you get a response. Quote Link to comment Share on other sites More sharing options...
Norris Posted September 14, 2016 Share Posted September 14, 2016 I think Hercules have a lifetime warranty (?) I wonder if that would be covered Quote Link to comment Share on other sites More sharing options...
TheGreek Posted September 14, 2016 Share Posted September 14, 2016 The problem you fellas are experiencing is known to Hercules - I had a similar issue last year, contacted their UK supplier (part of EBUK) who sent a replacement FOC which I donated to the raffle at this years Herts Bash. I believe this is the link: [email protected] As we know, the Customer service at Strings and Things is excellent so I have no doubt that this can be resolve to the satisfaction of all concerned. Quote Link to comment Share on other sites More sharing options...
gary mac Posted September 14, 2016 Share Posted September 14, 2016 I have the same with one of mine but the other is fine, both are the same age Quote Link to comment Share on other sites More sharing options...
pete.young Posted September 15, 2016 Share Posted September 15, 2016 I've just had an email from a very nice chap at Strings And Things who has offered to send me a replacement. Excellent customer service as TheGreek says. Quote Link to comment Share on other sites More sharing options...
bassmanklm Posted September 15, 2016 Share Posted September 15, 2016 Do you know if this also works for a french guy (myself, as you you'd guess !) Quote Link to comment Share on other sites More sharing options...
pete.young Posted September 15, 2016 Share Posted September 15, 2016 If you are in France, you'll need to contact whoever the distributor is. www.herculesstands.com has a 'find your local dealer' link. Quote Link to comment Share on other sites More sharing options...
barkin Posted September 15, 2016 Share Posted September 15, 2016 [quote name='gary mac' timestamp='1473883479' post='3133909'] I have the same with one of mine but the other is fine, both are the same age [/quote] Me too... Quote Link to comment Share on other sites More sharing options...
Bassassin Posted September 15, 2016 Share Posted September 15, 2016 I noticed this exact same problem with mine last week. Had mine for 5 or 6 years now - looks like they're all self-destructing at the same time! Was wondering if I can remove the mucky residue with acetone or white spirit but I think I'll drop an email to Strings & Things first. Quote Link to comment Share on other sites More sharing options...
essexbasscat Posted September 15, 2016 Share Posted September 15, 2016 i wondered if it was just mine..... Quote Link to comment Share on other sites More sharing options...
andyonbass Posted September 15, 2016 Share Posted September 15, 2016 Mine too......... Quote Link to comment Share on other sites More sharing options...
pete.young Posted September 19, 2016 Share Posted September 19, 2016 Happy to report that my replacement stand arrived by post this morning. Fantastic customer service by Strings and Things. Quote Link to comment Share on other sites More sharing options...
MoonBassAlpha Posted September 21, 2016 Share Posted September 21, 2016 [quote name='Bassassin' timestamp='1473959644' post='3134563'] I noticed this exact same problem with mine last week. Had mine for 5 or 6 years now - looks like they're all self-destructing at the same time! Was wondering if I can remove the mucky residue with acetone or white spirit but I think I'll drop an email to Strings & Things first. [/quote] I would definitely not use acetone on anything foamy. Quote Link to comment Share on other sites More sharing options...
alyctes Posted September 25, 2016 Share Posted September 25, 2016 [quote name='MoonBassAlpha' timestamp='1474498251' post='3138486'] I would definitely not use acetone on anything foamy. [/quote] Could I ask why not, please? Just curious. Thanks Quote Link to comment Share on other sites More sharing options...
MoonBassAlpha Posted September 25, 2016 Share Posted September 25, 2016 Acetone is one of the most aggressive solvents for plastics you can readily access. There are some plastics it won't touch ( polyethylene, polypropylene for example) There may be some foams it is ok with, I don't have so much experience there, but because a foam has a large surface area, if it is affected, it will be a lot, and quickly! I really wouldn't do it, but if you try it, do it somewhere very inconspicuous, as always with an untried process. Quote Link to comment Share on other sites More sharing options...
BigRedX Posted October 3, 2016 Author Share Posted October 3, 2016 Just wanted to post with a very impressive resolution to my problem from Alex at Strings And Things. 4 brand new Hercules stands arrived this afternoon to replace mine with sticky grips. Excellent customer service that cannot be faulted. Many thanks to Strings And Things! Quote Link to comment Share on other sites More sharing options...
neepheid Posted October 3, 2016 Share Posted October 3, 2016 I think one of mine has the sticky syndrome - nice to hear they're stepping up and not shirking it. Quote Link to comment Share on other sites More sharing options...
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