BassApprentice Posted December 23, 2016 Posted December 23, 2016 I posted about this in a different thread but thought I would make a note for people to find in the future. Long story short, I blew all 4 speakers in my Phil Jones Suitcase. Alan at Syngery has now replaced 2 speakers with the other 2 on order or for an INCREDIBLY reasonable price, and he's shipping it back up to me for nothing (from Birmingham to Scotland) and these amps are particularly light. Since Phil Jones is quite specialist kit I was worried how easily I could get it fixed. I wouldn't hesitate to use Synergy again. Fantastic service! They also stock Sandbergs so if anyone has issues with their Sandberg you could do worse than contact the guys at Synergy for help. http://www.synergydistribution.co.uk/Welcome.html Hope this helps someone in the future Merry Christmas Quote
bumnote Posted December 23, 2016 Posted December 23, 2016 How on earth did you blow all 4 speakers. Synergy told me a few years ago they had never had to replace a piranha speaker, so it sounds extreme, Anyway, I agree I have never had to send my PJB back to Synergy for repairs but I had some great advice over the phone. And PJB gear is fantastic Quote
BassApprentice Posted December 23, 2016 Author Posted December 23, 2016 It's called being young and naive and letting a guitarist use your amp once, they were still working but there was far too much movement at anything over half volume....I think I am the first case to have multiple speakers replaced You live and you learn. It sure is, I've got a bass buddy as well. Looking forward to having my suitcase back and working properly Quote
jazzyvee Posted January 27, 2017 Posted January 27, 2017 My PJB Briefcase is currently in there for repair as it keeps turning itself off. Quote
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