BRILLIANT Service From SmoothHound

[Hot Tub]

[color=#1D2129][font=Helvetica, Arial, sans-serif][size=3]Just a quick acknowledgement of brilliant service from [url="http://www.smoothhound-innovations.com/"]SmoothHound Innovations[/url].[/size][/font][/color]

[color=#1D2129][font=Helvetica, Arial, sans-serif][size=3]My system developed a minor fault. After emailing Chris on Sunday night, and getting a reply the same night, I sent the transmitter back Monday 16th. Chris got it Tuesday, sorted the problem, sent it back Wednesday, and it arrived with me today Thursday 19th.[/size][/font][/color]

[color=#1D2129][font=Helvetica, Arial, sans-serif][size=3]Absolutely fantastic! And it's a fantastic wireless![/size][/font][/color]

[Roger2611]

That's a good result and a quick turn around, it is nice to hear of some good customer service.

I am still waiting for Stageclix to respond to a query about storing the unit with the battery charged or discharged, they replied asking which battery I had, I duly responded but never received a reply despite chasing a couple of times, I haven't used it in the best part of a year now and discharged the battery before storing it so if that was the wrong way to store it, it will be knackered by now.....I would recommend the product but not the customer service

[alyctes]

Result

[Woodinblack]

I had the same thing, I lost one of the screws in the transmitter, I sent it off, it came back the day after all fixed. Its service like that that tells you that you made the right choice in your purchasing!