ead Posted September 6, 2017 Posted September 6, 2017 I PMed Alex too, but not heard anything back yet. Quote
Grangur Posted September 6, 2017 Posted September 6, 2017 Quite frankly, I don't wear t-shirts. I'm not bothered one-way or the other on that, but over £100 of pups in original packaging are of more concern. Quote
alexclaber Posted September 11, 2017 Author Posted September 11, 2017 Hi all, Apologies for the lack of response but we've been really busy and this R&D takes time. I wasn't expecting anyone to send us pickups that they needed back within a fairly short timescale but I should have made that more clear. If you need yours back now then please email us at [email protected] - don't use the pm system here. Thanks! Alex Quote
Osiris Posted September 20, 2017 Posted September 20, 2017 Just received my pickups back (even though I was in no hurry for them and hadn't emailed Alex and the guys to inquire after them) along with a nice sw***y looking Barfaced T-shirt. Cheers Alex, I hope they were of use to you in your tinkering, and like many guys on here I'm waiting to hear what you have in the pipeline Quote
bartelby Posted September 23, 2017 Posted September 23, 2017 My pickups and shirt arrived today. Many thanks Alex. Quote
Grangur Posted September 25, 2017 Posted September 25, 2017 Mine arrived today. Many thanks, Alex. Quote
Saved Posted September 30, 2017 Posted September 30, 2017 Today i took my pickup back again.The thuth is i was little afraid,because every time someone have to deal with the greek post office,is a living nightmare. But this time it was a happy ending. Thank you Alex for your t-shirt,i hope my pickup helped you Quote
Bassassin Posted September 30, 2017 Posted September 30, 2017 Got my pickup back safe & sound & thanks alexcaber for the t-shirt! Hope the pup was of use & happy to help out! Quote
ead Posted January 7, 2018 Posted January 7, 2018 Is anybody still waiting for their pickups to be returned? Quote
Cato Posted January 7, 2018 Posted January 7, 2018 1 hour ago, ead said: Is anybody still waiting for their pickups to be returned? I've still not got mine back. How about you? Quote
foxyFuze Posted May 16, 2018 Posted May 16, 2018 I've emailed twice, yet to hear anything. Pretty poor, especially being a loyal customer. Quote
Cato Posted May 17, 2018 Posted May 17, 2018 The next time a manufacturer asks basschat for a favour I think I'll probably give it a miss. 1 Quote
Steve Browning Posted May 17, 2018 Posted May 17, 2018 Maybe someone in Brighton should pay a visit. Alex appears to have gone missing for some time now. Quote
foxyFuze Posted May 17, 2018 Posted May 17, 2018 I had a reply a short time ago; expecting some movement very soon... Quote
GisserD Posted May 20, 2018 Posted May 20, 2018 (edited) On 5/17/2018 at 15:55, Steve Browning said: Maybe someone in Brighton should pay a visit. Alex appears to have gone missing for some time now. Alex is fine. Just super busy! I visit the barefaced factory on a weekly basis and rarely see him.he is always out on the road. I can tell you there are lots of exciting offerings in the pipeline in the coming months/years. Including a class D head, and effects pedals. Edited May 20, 2018 by GisserD Quote
Bigwan Posted May 20, 2018 Posted May 20, 2018 2 hours ago, GisserD said: Alex is fine. Just super busy! I visit the barefaced factory on a weekly basis and rarely see him.he is always out on the road. I can tell you there are lots of exciting offerings in the pipeline in the coming months/years. Including a class D head, and effects pedals. Wow, that's awesome... Now where are my f'ing pickups?! 1 2 Quote
GisserD Posted May 20, 2018 Posted May 20, 2018 (edited) 24 minutes ago, Bigwan said: Now where are my f'ing pickups?! * Edited May 20, 2018 by GisserD *facetious post deleated Quote
Bigwan Posted May 20, 2018 Posted May 20, 2018 13 minutes ago, GisserD said: * That was a joke, BTW... Quote
GregBass Posted May 20, 2018 Posted May 20, 2018 I queried this a few weeks ago, and Alex replied saying that they will be shipping pickups back in the close future Quote
Rikki_Sixx Posted May 20, 2018 Posted May 20, 2018 Luckily I didn’t send any pickups off, but if they were going to be kept for over a year then it should probably have been mentioned up front. The initial post sounded like a quick borrow, posted back sharpish. Glad to hear that so many have been returned so far, fingers crossed for the rest of you. Quote
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