Just a nod to Darkglass customer service.

[Highfox]

I bought a used Darkglass vintage tubes a while ago and alsways had it on my board, a couple of weeks ago it started playing up, unresponsive controlls and distorting through by-pass.
Contacted Darkglass for a possible solution, they asked me to return it which I did, a few days later I got it back working and they had even cleaned it up after all the road use.
Great customer service, seem like one of the good companies out there A+
Just thought I would share.

[dudewheresmybass]

Douglas is very customer focussed.
I had an issue with my b3k a few years ago, and Douglas got it sorted swiftly and efficiently- in time for a gig!
Can't praise them enough on this front.

[bjelkeman]

They are great that way.

[Dood]

Doug let me cuddle the prototype Darkglass amp, in a lift, with his girlfriend. Whilst he watched. It felt so wrong, but so right.