TheGreek Posted September 6, 2017 Share Posted September 6, 2017 I won this: http://www.ebay.com/itm/Yamaha-bass-guitar-4-string-red-colour-used-with-AMP-/112545368719?_trksid=p2047675.l2557&ssPageName=STRK%3AMEBIDX%3AIT&nma=true&si=o4LnSjUKoTAAqgLdpGuPtEqtjQI%253D&orig_cvip=true&rt=nc Seller clearly not happy with it selling for less than he'd hoped so cancelled the sale. I've tried to contact ebay but just went round in circles on their automated messages. Surely this can't be right/fair... Quote Link to comment Share on other sites More sharing options...
Osiris Posted September 6, 2017 Share Posted September 6, 2017 I'm not sure what Ebay's rules and fine print say on situations like this, but my understanding is that if the seller hasn't put a reserve price on an item then they are obliged to let it go at the final bid price. Might be worth checking through their rules or at least opening a dispute? Incidentally, has the headstock been errr, upgraded? Quote Link to comment Share on other sites More sharing options...
Marc S Posted September 6, 2017 Share Posted September 6, 2017 I think an ebay seller can withdraw an item at any time.... before it sells on ebay But withdrawing after someone has won it is not fair to the buyer. Quite what ebay's rules are, I'm not sure Perhaps the penalty the seller pays, is that he / she gets charged for the ad, as if it has sold? I'd definitely look in to opening a case....... Quote Link to comment Share on other sites More sharing options...
ambient Posted September 6, 2017 Share Posted September 6, 2017 Don't really see what you can do. You won the auction, but it's still his property. You can't exactly go round and remove it, eBay can't force him to sell it either. He should have put a reserve price on it, but I think you have to pay to do that. Quote Link to comment Share on other sites More sharing options...
gs_triumph Posted September 6, 2017 Share Posted September 6, 2017 (edited) I think if you were inclined to take it to court you'd win based on the fact you were the highest bidder at auction. Whether it's worth it is another matter. I would suspect eBay will let it slide. Edited September 6, 2017 by gs_triumph Quote Link to comment Share on other sites More sharing options...
tonyquipment Posted September 6, 2017 Share Posted September 6, 2017 Nothing you can do unfortunately eBay will turn a blind eye to this kind of scenario I had it before when I won auction - the seller said her kid broke it... Total bs as I saw it re listed a couple of days later. Quote Link to comment Share on other sites More sharing options...
Orbs Posted September 6, 2017 Share Posted September 6, 2017 I would have thought you had a good case and that eBay would be helping you out, tbh.... Quote Link to comment Share on other sites More sharing options...
Woodinblack Posted September 6, 2017 Share Posted September 6, 2017 I had the same issue, not on a bass, something else. The seller just emailed me and said 'sorry I don't want to sell it for that'. You file a not shipping seller report and then not much happens. Quote Link to comment Share on other sites More sharing options...
Monkey Steve Posted September 6, 2017 Share Posted September 6, 2017 I had a look here: http://pages.ebay.co.uk/help/sell/cancel-transaction-process.html somewhat confusingly it says both that you can cancel a sale and also that you entered into a legal agreement to sell the item when you put up the listing. This all seems to be about having to cancel the sale, for instance when the item turns out to be damaged. Nothing explicitly telling people that you can't just change your mind if you don't fancy selling any more. I had a look at the link about eBay's Ts & Cs and that's similarly vague, as are any other on line guides. It seems that everybody agrees that the seller cannot do this...but there's not much you can do to enforce it. The main/only sanction seems to be that the buyer can still leave negative feedback. So I suggest that you do, Quote Link to comment Share on other sites More sharing options...
stingrayPete1977 Posted September 6, 2017 Share Posted September 6, 2017 It's one of those situations where you can't really follow it up even if the rules state that the must sell it to you, "I've damaged it trying to package it, sorry", what can anyone do? Quote Link to comment Share on other sites More sharing options...
paul_c2 Posted September 6, 2017 Share Posted September 6, 2017 I believe (not 100% sure) the seller will get a "strike" from eBay if a sale is unfulfilled after a normal auction. Too many strikes, and they will be unable to use eBay (unless they create another account, etc). eBay doesn't like it either because they want the extra fees off of a reserve price auction etc, but they can't force the item to be sold. Quote Link to comment Share on other sites More sharing options...
Cat Burrito Posted September 6, 2017 Share Posted September 6, 2017 Phone EBay so you can at least speak to someone. I've had this once and when I started saying "I've been a loyal customer for years and this has damaged my view of EBay", they credited me £25. The seller gets a strike against their name but that is it. Technically you can take them to small claims but it isn't really worth it. Frustrating, but it happens. You have right on your side but they are extremely unlikely to hand the bass over. Quote Link to comment Share on other sites More sharing options...
Dan Dare Posted September 6, 2017 Share Posted September 6, 2017 [quote name='ambient' timestamp='1504697480' post='3366635'] Don't really see what you can do. You won the auction, but it's still his property. You can't exactly go round and remove it, eBay can't force him to sell it either. He should have put a reserve price on it, but I think you have to pay to do that. [/quote] This, I'm afraid. It's still his property and he is free to decide to keep it. You can, after all, cancel if you have bought something on eBay and you change your mind. Despite what eBay says about your entering into a legally binding contract to buy or sell, it isn't enforceable. Quote Link to comment Share on other sites More sharing options...
uk_lefty Posted September 6, 2017 Share Posted September 6, 2017 Go on the judge Rinder show? Quote Link to comment Share on other sites More sharing options...
fleabag Posted September 6, 2017 Share Posted September 6, 2017 Cant see you getting the bass, but there is such a thing as an NPB , which is Non Performing Buyer, and is what sellers use to report a bidder who won and doesn't pay. Plenty of those around. Was wondering if there is an NPS, Non Performing Seller. If so, open a dispute. You may not get the bass, but seller will surely get a strike or something ? Thing is, if he's done this before, he may already have strikes against his name. You dont have this information, sadly. So do it anyway Something happens when you get 3 strikes. Quote Link to comment Share on other sites More sharing options...
Happy Jack Posted September 6, 2017 Share Posted September 6, 2017 eBay has not the slightest interest in wasting their time & energy on people, Mick. You're wasting your time, walk away. Their business model has taken a massive deflection in the last 10 years, and is now totally focused on corporates and dealers moving large amounts of stock quickly. Frankly they'd prefer it if annoying little people like us did our dealing on Gumtree (which they also own, of course). Quote Link to comment Share on other sites More sharing options...
TheGreek Posted September 6, 2017 Author Share Posted September 6, 2017 I sent the seller an email registering my disapproval - he sent one back offering to sell it to me at £150 (which I'm pretty sure is against the rules). Quote Link to comment Share on other sites More sharing options...
Woodinblack Posted September 6, 2017 Share Posted September 6, 2017 Yeh - just report him, he gets a strike and negative feedback and then next person who bids on his stuff can see that it is a problem to deal with him, and he won't get as many offers on his stuff. Quote Link to comment Share on other sites More sharing options...
Geek99 Posted September 6, 2017 Share Posted September 6, 2017 (edited) [quote name='Marc S' timestamp='1504697166' post='3366630'] I think an ebay seller can withdraw an item at any time.... before it sells on ebay But withdrawing after someone has won it is not fair to the buyer. Quite what ebay's rules are, I'm not sure Perhaps the penalty the seller pays, is that he / she gets charged for the ad, as if it has sold? I'd definitely look in to opening a case....... [/quote] Happened to me twice - they can give him a strike as a non performing seller plus you can neg them Three strikes and they ban you. It's not like they can just create another account though .... Edited September 6, 2017 by Geek99 Quote Link to comment Share on other sites More sharing options...
warwickhunt Posted September 6, 2017 Share Posted September 6, 2017 Looking at it... I'd let it slide! Quote Link to comment Share on other sites More sharing options...
sammybee Posted September 6, 2017 Share Posted September 6, 2017 You won't be able to give negative feedback, and there is no such thing as a negative seller strike. As a seller you can cancel the transaction at any time (and get your fees back) - you just have to say the item is no longer available for sale. Just as, as a buyer, you can choose not to pay for items you win and no one will/can force you to pay. Quote Link to comment Share on other sites More sharing options...
Woodinblack Posted September 6, 2017 Share Posted September 6, 2017 You can give a seller negative feedback, you can no longer give a buyer negative feedback. You can cancel before the auction ends but not after. Quote Link to comment Share on other sites More sharing options...
sammybee Posted September 6, 2017 Share Posted September 6, 2017 (edited) No you can definitely cancel the sale after - I've done it several times (normally because the item got damaged, couldnt be shipped etc) . Once the sale is cancelled, neither of you can leave feedback, you get your final value fees back - and everyone moves on.. cut and paste from my ebay account... [color=#333333][b] Hello,[/b][/color] You've sold this item. If the item is lost, broken or out of stock, or the buyer requests a cancellation, select [b]Cancel order[/b] below and issue a refund. If the buyer paid using PayPal, their refund will be issued automatically. Once they receive their refund we consider the cancellation complete. If they didn't use PayPal, please issue their refund manually within 10 days. The buyer will need to confirm that they've received their refund in order to complete the cancellation. Orders can be cancelled up to 30 days after the item is sold. Once the refund is successful and the cancellation is complete, you'll receive a final value fee credit. Edited September 6, 2017 by sammybee Quote Link to comment Share on other sites More sharing options...
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