KingPrawn Posted November 1, 2017 Posted November 1, 2017 I popped in to the workshop the other day ( still amazed at seeing the most incredible instruments being worked on). I had a slight crackling from my 74/75 Jazz. Andrew was brilliant he diagnosed very quickly and sorted within 24hrs. They are such lovely people and their level of craftsman ship is stunning close up. Always time for a chat. Im very lucky to have them on my doorstep. One day i will order a bass !! Quote
Chris2112 Posted November 1, 2017 Posted November 1, 2017 I've recently bought a Pedulla Pentabuzz that was set up at the Jaydee shop shortly before I got it. They've done a tremendous job, it plays beautifully. Quote
Big_Stu Posted November 1, 2017 Posted November 1, 2017 Yeah, service second to none. When John Birch died with my SG bass very nearly finished JayDee immediately volunteered his services to finish it off, since he'd worked with John Birch at his peak it was the closest I'd get to my bass being kept "in the same stable". Absolutely top man, though I believe it's largely JayDee Jr who's running the day to day business now. Quote
TheGreek Posted November 1, 2017 Posted November 1, 2017 My first Jaydee came with a single p/up. I contacted John, sent it up to him and got it back upgraded to two p/ups and electrics in about 10 days, even though the waiting list for a new bass was 18 months at the time. Any time I've sent a query I've had a same day reply. Proper customer service!! Quote
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