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Ernie ball strings issue


Damonjames
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Hi everyone, I had to do a last minute restring to one of my basses before tonight’s gig, and I feel like I need to have a moan. 

A couple of months back I ordered some Ernie Ball cobalt flats from a US based website, and had a friend in California ship them over to me (this site had a crazy deal on), but in putting the strings on, I found this issue. 

As you can see from the pics, the G String (😂) has what appears to be rust/corrosion on the surface of the string in sections, while all the other strings are fine. This is the second set I bought, the first were fine. Seems really strange that only one string is showing signs of this, and as the strings are in plastic, I can only assume it left the factory this way??

i know it may only look small, but these are not cheap strings, and I suspect this string will go dead rather rapidly due to this

VERY frustrating 

 

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I've been using Rotosound flats and had no issues.I suspect that the rust is due to poor storage environment or the string was exposed to liquid etc. 

I only use EB strings for guitar but never noticed rust issues from a new pack.

But noticed that B and high E do go rusty after a shortish usage despite my house not having damp issues. I never wipe my strings though after playing.

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On 18/03/2018 at 08:45, Jean-Luc Pickguard said:

I would email the company with photos of the strings & packaging. I had a dead E string in a set of GHS shortscale flats, so contacted GHS & they sent a replacement string to me all the way from battle creek michigan.

I took your advice and emailed them, to which I got a very apologetic response, and a quick quiz for some more information, including an address to send a replacement to. 

Lets see what happens next!!

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  • 1 month later...

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