Beneath The Bassline

[kevin_lindsay]

Has anyone heard anything yet in regards to their orders for the film?

I ordeed the bundle package (DVD, CD, digital download, t-shirt, and Elixir strings). I was looking forward to watching the digital download today (The release date was supposed to be today- 27th April '18).

As yet, I haven't heard anything. Any news from any other pre-order customers on here?

Edited April 27, 2018 by kevin_lindsay

[kevin_lindsay]

Ian just replied saying the DVD and download will be released on May 1st.

Yippee!!!

[Sibob]

Just got my email to say the download is now available. Gonna watch it tonight :).

Wonder when the prize draw will be?!

Si

[kevin_lindsay]

I'e not received any notification yet!!

[kevin_lindsay]

I have now received an email (at 3:50am on 2nd May 18) saying "your Beneath The Bassline downloads are available ".

However, the email contains no links to the downloads. Did you get a link in your notification?

 

[BassBunny]

You should get a 2nd email with an Apology and the link. Mine is downloading as we speak.

[kevin_lindsay]

I got a second email with the download link.  I clicked and it began the job.

However, in my case of paused at around the 1.5Gb mark, and the download couldn't be continued. So, I tried the link again- the same thing happened. So, I tried the link yet again, only to be informed that I had reached the maximum number of download requests.

Pretty whizzed off. I wonder when the DVD will arrive so that I can get to see what I've paid for?

[ped]

@nick@ibassmag may be able to help. Fingers crossed. I’ll email him for you if you don’t hear back. 

[BassBunny]

I managed to download it OK, although pretty slow.

It's worth the wait though. It is a seriously impressive piece of work.

[kevin_lindsay]

I was really looking forward to watching the film yesterday, but as I mentioned earlier, the paused download with no ability to resume the download, really was irksome for me. And as I had retried to download via the link, it' now no longer possible to obtain the download I had paid for. Seemingly if I now want it, I'm being redirected to the site to pay an additional £8.99 to activate another link. Erm, no thanks.

Hopefully the DVD will arrive soon as part of my pre-ordered bundle package.

Edited May 3, 2018 by kevin_lindsay

[BassBunny]

Just drop Nick Wells a message either on here @nick@ibassmag or on the Beneath The Bassline site and I am sure he will help you out. I guess the "One Shot" process is to avoid people sharing the link and and non payers getting the download for free.

[nick@ibassmag]

Hi @kevin_lindsay - sorry that you're having problems with the download. I've just reset your download limit, so you've got another 3 attempts.. you just need to make sure you have a strong connection and adequate storage on the device/computer that you're downloading to.

Can you drop me an email - [email protected] - and let me know it works OK? (or not).. 

Thanks,

Nick

[kevin_lindsay]

Nick, I've now got the downloaded film. Thanks for testing the email link for me.

I've dropped you an email letting you know about my adventures in getting it completed.

[kevin_lindsay]

Loved the film!!

Richard Bona is an absolute delight to watch, he just has so much fun when he plays.