kevin_lindsay Posted April 27, 2018 Share Posted April 27, 2018 (edited) Has anyone heard anything yet in regards to their orders for the film? I ordeed the bundle package (DVD, CD, digital download, t-shirt, and Elixir strings). I was looking forward to watching the digital download today (The release date was supposed to be today- 27th April '18). As yet, I haven't heard anything. Any news from any other pre-order customers on here? Edited April 27, 2018 by kevin_lindsay Quote Link to comment Share on other sites More sharing options...
kevin_lindsay Posted April 27, 2018 Author Share Posted April 27, 2018 Ian just replied saying the DVD and download will be released on May 1st. Yippee!!! Quote Link to comment Share on other sites More sharing options...
Sibob Posted May 1, 2018 Share Posted May 1, 2018 Just got my email to say the download is now available. Gonna watch it tonight :). Wonder when the prize draw will be?! Si Quote Link to comment Share on other sites More sharing options...
kevin_lindsay Posted May 1, 2018 Author Share Posted May 1, 2018 I'e not received any notification yet!! Quote Link to comment Share on other sites More sharing options...
kevin_lindsay Posted May 2, 2018 Author Share Posted May 2, 2018 I have now received an email (at 3:50am on 2nd May 18) saying "your Beneath The Bassline downloads are available ". However, the email contains no links to the downloads. Did you get a link in your notification? Quote Link to comment Share on other sites More sharing options...
BassBunny Posted May 2, 2018 Share Posted May 2, 2018 You should get a 2nd email with an Apology and the link. Mine is downloading as we speak. Quote Link to comment Share on other sites More sharing options...
kevin_lindsay Posted May 2, 2018 Author Share Posted May 2, 2018 I got a second email with the download link. I clicked and it began the job. However, in my case of paused at around the 1.5Gb mark, and the download couldn't be continued. So, I tried the link again- the same thing happened. So, I tried the link yet again, only to be informed that I had reached the maximum number of download requests. Pretty whizzed off. I wonder when the DVD will arrive so that I can get to see what I've paid for? Quote Link to comment Share on other sites More sharing options...
ped Posted May 2, 2018 Share Posted May 2, 2018 @nick@ibassmag may be able to help. Fingers crossed. I’ll email him for you if you don’t hear back. Quote Link to comment Share on other sites More sharing options...
BassBunny Posted May 2, 2018 Share Posted May 2, 2018 I managed to download it OK, although pretty slow. It's worth the wait though. It is a seriously impressive piece of work. Quote Link to comment Share on other sites More sharing options...
kevin_lindsay Posted May 3, 2018 Author Share Posted May 3, 2018 (edited) I was really looking forward to watching the film yesterday, but as I mentioned earlier, the paused download with no ability to resume the download, really was irksome for me. And as I had retried to download via the link, it' now no longer possible to obtain the download I had paid for. Seemingly if I now want it, I'm being redirected to the site to pay an additional £8.99 to activate another link. Erm, no thanks. Hopefully the DVD will arrive soon as part of my pre-ordered bundle package. Edited May 3, 2018 by kevin_lindsay Quote Link to comment Share on other sites More sharing options...
BassBunny Posted May 3, 2018 Share Posted May 3, 2018 Just drop Nick Wells a message either on here @nick@ibassmag or on the Beneath The Bassline site and I am sure he will help you out. I guess the "One Shot" process is to avoid people sharing the link and and non payers getting the download for free. Quote Link to comment Share on other sites More sharing options...
nick@ibassmag Posted May 3, 2018 Share Posted May 3, 2018 Hi @kevin_lindsay - sorry that you're having problems with the download. I've just reset your download limit, so you've got another 3 attempts.. you just need to make sure you have a strong connection and adequate storage on the device/computer that you're downloading to. Can you drop me an email - [email protected] - and let me know it works OK? (or not).. Thanks, Nick Quote Link to comment Share on other sites More sharing options...
kevin_lindsay Posted May 5, 2018 Author Share Posted May 5, 2018 Nick, I've now got the downloaded film. Thanks for testing the email link for me. I've dropped you an email letting you know about my adventures in getting it completed. Quote Link to comment Share on other sites More sharing options...
kevin_lindsay Posted May 5, 2018 Author Share Posted May 5, 2018 Loved the film!! Richard Bona is an absolute delight to watch, he just has so much fun when he plays. 1 Quote Link to comment Share on other sites More sharing options...
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