John East/Jazz Bass Problems

[frannie01]

Hi

 

My John East J retro 1 has been amazing up until last week and I'm still not sure if its the jack socket or the pre-amp 

 

Problems 

 

1) The passive switch  now no longer works

2) When the volume control is turned all the way up volume disappears.  

 

Anybody else encounter the same problem ?

 

 

 

Edited June 14, 2019 by frannie01

[itu]

If the battery change or possible wire connections do not change the situation, I would turn to Master himself.

[gjones]

I would email John East. When I had problems with my j retro, he fixed it free of charge.

[Dan Dare]

Is anything shorting inside the body cavity? When I used a J Retro, it was quite deep and could short against the screening if it touched.