la bam Posted September 2, 2019 Share Posted September 2, 2019 I've just received a message saying my selling subscription will soon expire and automatically will try and renew. Does anyone know how to cancel this? Thanks. Quote Link to comment Share on other sites More sharing options...
0 ped Posted September 2, 2019 Share Posted September 2, 2019 Click the button in the email and you can cancel it there. If you must https://www.basschat.co.uk/faq/ option 7 here will help too. Quote Link to comment Share on other sites More sharing options...
0 la bam Posted September 5, 2019 Author Share Posted September 5, 2019 I'll leave it running if it helps support the site. 1 Quote Link to comment Share on other sites More sharing options...
0 ped Posted September 5, 2019 Share Posted September 5, 2019 9 minutes ago, la bam said: I'll leave it running if it helps support the site. Every bit helps but you can always cancel it and renew next time you'd like to sell something - however you'll miss out on the reduced renewal price. I'm trying to add some more friendly text to the renewal invoice because at the moment it's a bit scant on detail about how the subs help the site etc! Thanks ped Quote Link to comment Share on other sites More sharing options...
0 la bam Posted September 5, 2019 Author Share Posted September 5, 2019 Yes, apologies, I just assumed it was a selling fee - if it helps the site as well then at that price it's a bargain for a year. 1 Quote Link to comment Share on other sites More sharing options...
0 Mickeyboro Posted September 5, 2019 Share Posted September 5, 2019 I renew because I would miss the site if it disappeared. A small price to pay... 1 Quote Link to comment Share on other sites More sharing options...
0 Chienmortbb Posted October 29, 2019 Share Posted October 29, 2019 I have to be honest the selling fee does put me off selling on here. The marginal cost of selling is too high compared to other online market places. Maybe we should incorporate the “supporting member” concept which would allow those members to sell for free. It may seem like semantics but It reads better than a selling fee. It might also get over the issue of people unsubscribing if they have nothing to sell. 1 Quote Link to comment Share on other sites More sharing options...
0 ped Posted October 29, 2019 Share Posted October 29, 2019 6 minutes ago, Chienmortbb said: I have to be honest the selling fee does put me off selling on here. The marginal cost of selling is too high compared to other online market places. Maybe we should incorporate the “supporting member” concept which would allow those members to sell for free. It may seem like semantics but It reads better than a selling fee. It might also get over the issue of people unsubscribing if they have nothing to sell. Maybe. We’ll see. I’m rolling out some new email comms soon to ask people to continue supporting us so we’ll see. Thanks. Subs do seem relatively healthy and consistent month to month but I’m having a tough time job wise. Running this place keeps the wolf from the door but only just. 1 Quote Link to comment Share on other sites More sharing options...
0 Chienmortbb Posted October 29, 2019 Share Posted October 29, 2019 (edited) I think the main point is that currently the only way that I can see to support the site is to sell. Offering a subscription with free selling is a more positive message. Edited October 29, 2019 by Chienmortbb Added info Quote Link to comment Share on other sites More sharing options...
0 ped Posted October 29, 2019 Share Posted October 29, 2019 15 minutes ago, Chienmortbb said: I think the main point is that currently the only way that I can see to support the site is to sell. Offering a subscription with free selling is a more positive message. Absolutely - the counter is that we didn’t want to create a two tier membership model ala talkbass because it had a certain effect on the feel of the community. The plan going forward is to target specific user groups (those with a renewal coming up, those who have over X posts who haven’t made a payment etc etc) to explain to them how they can help us (we have a donate button too) and I think that should have the desired effect - when people have emailed me individually with queries about this topic they’re always very understanding and willing to help (like above). Plus this will be far easier to implement at this stage. Cheers 1 Quote Link to comment Share on other sites More sharing options...
0 Chienmortbb Posted October 29, 2019 Share Posted October 29, 2019 OK. Thanks 1 Quote Link to comment Share on other sites More sharing options...
0 Reggaebass Posted March 4, 2020 Share Posted March 4, 2020 Hi @ped I’d like to pay my subscription, I don’t really sell much but I’d like to do my bit to help support the site, could you send me the link to pay, cheers Tony 1 Quote Link to comment Share on other sites More sharing options...
0 ped Posted March 4, 2020 Share Posted March 4, 2020 1 hour ago, Reggaebass said: Hi @ped I’d like to pay my subscription, I don’t really sell much but I’d like to do my bit to help support the site, could you send me the link to pay, cheers Tony Thanks mate very kind. You can buy a sub or make a donation here https://www.basschat.co.uk/store/ Thanks again ped Quote Link to comment Share on other sites More sharing options...
0 Reggaebass Posted March 4, 2020 Share Posted March 4, 2020 1 hour ago, ped said: Thanks mate very kind. You can buy a sub or make a donation here https://www.basschat.co.uk/store/ Thanks again ped done, cheers ped. 1 Quote Link to comment Share on other sites More sharing options...
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la bam
I've just received a message saying my selling subscription will soon expire and automatically will try and renew. Does anyone know how to cancel this? Thanks.
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