Jump to content
Why become a member? ×

Basschat offers exclusive discount for EU shipping

ped

By ped,
in Site News

 Share

Recommended Posts

Recommended

Posted by Shipping guy,

Exporting goods to Europe after Brexit, Many are questioning how Brexit will affect postage, and what are the appropriate services when shipping to Europe after Brexit. People can still send packages from the UK to the UK, using Eurosender standard shipping services. You can use the Express shipping service through Eurosender for shipping to/from Europe after Brexit. The customer must fill out the proforma, and any other additional documentation that may be requested. The de

An update regarding EU shipping

Recommended by ped

0 reactions

Go to this post
bigthumb Mentor

bigthumb

Posted
Posted
Just now, hiram.k.hackenbacker said:

Did you fall foul of the post code thing I posted previously?

Not sure. I've heard nothing other than the seller informing that there's been no collection. I know that I would have put in the space but that really should not be an issue. 

Link to comment
Share on other sites
bigthumb Mentor

bigthumb

Posted
Posted

I would have expected some sort of automated message or an entry on the tracking page saying that they've been unable to collect today and will attempt collection next working day, or something like that but nothing. At lease with some sort of update you know whats happening and where you stand, needless to say I'm pretty hacked off. 

If it weren't for the lockdown I'd make the 440 mile round trip and collect myself. 

Link to comment
Share on other sites
Hellzero Grand Master

Hellzero

Posted
Posted
4 hours ago, AndyTravis said:

Now...that was DPD doing everything so I’m not sure what Eurosender actually did there...the insurance was cheap enough.

As I wrote earlier, it's a logistics company, basically they sign contracts with couriers and insurance company, then manage the whole shebang for you.

 

Link to comment
Share on other sites
  • 2 weeks later...
AndyTravis Grand Master

AndyTravis

Posted
Posted

Well.

they’ve cocked up a collection from my address...and a collection from another address to come to me. So that’s 2 basses not going where they should be in 2 days.

I know these things happen...but it then takes Eurosender so long to reply to anything that it adds another day or two to the whole thing.

Stupid really.

Both of these were booked in Friday last week so I’m a bit annoyed really.

 

  • Sad 1
Link to comment
Share on other sites
AndyTravis Grand Master

AndyTravis

Posted
Posted (edited)

Oh for gods sake - just read about the gap/space in the postcode being an issue.

Coing to stamp on my own toes.

Still it’s a really poor excuse - an iPhone and mates android satnav/google maps can decipher a gapless postcode.

the slow responses irk me too.

oh well. Will all happen tomorrow now.

Edited by AndyTravis
Link to comment
Share on other sites
AndyTravis Grand Master

AndyTravis

Posted
Posted
Just now, hiram.k.hackenbacker said:

We’re they all DPD? 

Yeah. I normally use parcelforce through postage supermarket and have had zero Issues over about 100 sales.

Have used these 3 times this week because they were bob on first time. All three have been ballsed up.

Link to comment
Share on other sites
AndyTravis Grand Master

AndyTravis

Posted
Posted
20 minutes ago, ped said:

I wouldn’t expect mail delivery services to be operating anything like normally at the moment so maybe that’s partly to do with it. 

It’s not that Ped, they’re seemingly operating as normal - they collected one bass when they should’ve collected 2. And not collected a third at all.

the reason being they can’t read post codes if there’s not a gap BB129FU isn’t ok and BB12 9FU is. It then took them 2 days to sort it. 

They announced this issue on the due date for collection, not at the time I booked it 3 days before, nor at the time they confirmed they’d allocated a courier and the collection date.

Tgey take that long to rectify it, it means next day rescheduling cannot happen.

They Did the same routine on a bass I’m having collected from a fellow bass chatter - confirmation etc, then said DPD couldn’t collect because the address provided was wrong...

It wasn’t wrong. There wasn’t a gap in the postcode.

Anyhow - just a whinge - obviously bigger issues at hand and nowhere else to be.

I just feel I’ve let two buyers down - and frustrated for my own purchase.

 

Link to comment
Share on other sites
hiram.k.hackenbacker Grand Master

hiram.k.hackenbacker

Posted
Posted

Just to be clear, the issue I had was that I did leave a gap in the postcodes on my first booking with Eurosender. Once that was amended, everything seemed to work OK.

As a result, I booked a second shipment (no gaps in post codes) and that was delivered in less than 24 hours.

When I booked the third one, which went today, I made an error in the booking process. I contacted Eurosender via Live Chat and they sorted it immediately. Having spoken to them via telephone twice regarding the first shipment, I highly recommend using Live Chat rather than phoning them.

Aside from the collection issues @AndyTravis, have any shipments gone astray? As we all know, that's the real test, when something goes missing. I hope none of us have to endure that process.

Stay safe everyone.

Link to comment
Share on other sites
AndyTravis Grand Master

AndyTravis

Posted
Posted
1 minute ago, hiram.k.hackenbacker said:

Just to be clear, the issue I had was that I did leave a gap in the postcodes on my first booking with Eurosender. Once that was amended, everything seemed to work OK.

As a result, I booked a second shipment (no gaps in post codes) and that was delivered in less than 24 hours.

When I booked the third one, which went today, I made an error in the booking process. I contacted Eurosender via Live Chat and they sorted it immediately. Having spoken to them via telephone twice regarding the first shipment, I highly recommend using Live Chat rather than phoning them.

Aside from the collection issues @AndyTravis, have any shipments gone astray? As we all know, that's the real test, when something goes missing. I hope none of us have to endure that process.

Stay safe everyone.

They need to leave to go astray. 😂

  • Haha 1
Link to comment
Share on other sites
  • 2 weeks later...
basskit_case Proficient

basskit_case

Posted
Posted

When making a UK to UK delivery and choosing express delivery, I presume the delivery price of 200 euros is presuming delivery to mainland EU and not within the uK?

Is it possible to get a quote via the site for express uk delivery?

Link to comment
Share on other sites
AndyTravis Grand Master

AndyTravis

Posted
Posted
3 minutes ago, basskit_case said:

When making a UK to UK delivery and choosing express delivery, I presume the delivery price of 200 euros is presuming delivery to mainland EU and not within the uK?

Is it possible to get a quote via the site for express uk delivery?

Did you enter dimensions on first part or after your said it was a box over 1m?

This threw a spanner in the works when I first used it.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...