Dubs Posted November 2, 2009 Share Posted November 2, 2009 +1 for FedEx 24hr Link to comment Share on other sites More sharing options...
Dubs Posted November 2, 2009 Share Posted November 2, 2009 -1 for Interparcel Economy Service Link to comment Share on other sites More sharing options...
dougal Posted November 18, 2009 Share Posted November 18, 2009 -1 DPD: Stayed in all day, but "delivery refused" at 3pm - despite the fact I was in, there was a large poster on the door saying "DPD please deliver here". Not sure they ever found my house, but they DID have my mobile #, so no excuse. Link to comment Share on other sites More sharing options...
warwickhunt Posted November 26, 2009 Share Posted November 26, 2009 AAAAARGH! F*CKIN INTERPARCEL... TW*TS! Booked a collection/delivery for my Sadowsky and took the option of an afternoon delivery (after 14:00) for which my wife took the afternoon off work... needless to say I was not impressed when I rang them at 17:00 to enquire if collections were running OK to be told that they'd tried at 11:00 this morning! Regardless of the fact that I selected an after 14:00 collection (and it is printed as such in black and white on my invoice), it seems this is just a 'guideline' and they can't guarantee! So WTF is the point of giving an option? TW*TS. As such I'll never use them again. Link to comment Share on other sites More sharing options...
P-T-P Posted December 3, 2009 Share Posted December 3, 2009 Another -1 for Interparcel and TNT UK Express Next Day Guaranteed only guarantees they will delivery the day after they collect, i.e. booked for collection today but turns out the driver won't make it in time today so has re-scheduled for tomorrow (though only find this out after 20 minutes on the phone). In theory, they could wait 5 weeks to pick it up and so long as they deliver the day after, there is no come back. What's the point in that? Apparently this applies to all the Interparcel options except "Interparcel Premium" so might be worth noting that in the list. Annoyed in Chepstow. Link to comment Share on other sites More sharing options...
mrcrow Posted December 17, 2009 Share Posted December 17, 2009 been trying to get a courier quote for a £700 bass to aberdeen from manchester i tried parcel2go and they quote dhl as pretty favourable but say they only do up to £500 cover i am now having to consider interparcel and tnt fedex wont quote me unless i have an account...which i dont ups promises delivery within 5-7 days where do i go from here Link to comment Share on other sites More sharing options...
mrcrow Posted December 30, 2009 Share Posted December 30, 2009 new scenario i booked the item with interparcel service interlink 3...gets there next day at or before 3...beats the opposition by 2 hours it gets picked up from me on tuesday 12:00 noon arrives in tamworth...which is south and the item is going north...at 22:00...scanned in still in and we are past the 15:00 next day service deadline interestingly the headquarters of interlink is close to tamworth...west midlands the item is going to aberdeen Link to comment Share on other sites More sharing options...
warwickhunt Posted December 30, 2009 Share Posted December 30, 2009 [quote name='mrcrow' post='696445' date='Dec 30 2009, 04:29 PM']new scenario i booked the item with interparcel service interlink 3...gets there next day at or before 3...beats the opposition by 2 hours it gets picked up from me on tuesday 12:00 noon arrives in tamworth...which is south and the item is going north...at 22:00...scanned in still in and we are past the 15:00 next day service deadline interestingly the headquarters of interlink is close to tamworth...west midlands the item is going to aberdeen[/quote] What's the bets that you can't make a claim for not delivering as per the contract because there's some small print that mentions 'weather conditions' or 'seasonal variation (Christmas)'! Link to comment Share on other sites More sharing options...
mrcrow Posted December 30, 2009 Share Posted December 30, 2009 [quote name='warwickhunt' post='696456' date='Dec 30 2009, 04:44 PM']What's the bets that you can't make a claim for not delivering as per the contract because there's some small print that mentions 'weather conditions' or 'seasonal variation (Christmas)'! [/quote] we will come to that later...i have balls!! the tamworth depot managed to disgorge the item at 16:20 and its on its way to dundee..overnight i think there are too many irons in the fire as far as interparcel are concerned and they shouldnt quote others parameters unless they accept responsibility for any over runs in schedules.. any way santa's sleigh is free now... Link to comment Share on other sites More sharing options...
mrcrow Posted December 31, 2009 Share Posted December 31, 2009 (edited) UPS nextday by 15:00 i found out my consignment was by UPS they were to deliver next day by 15:00 by then the item was still at tamworth midlands...its going to aberdeen it finally shifts at 22:00 for dundee arrives dundee 05:00 and out for delivery at 06:00 or thereabouts at 11:00 they dont deliver because...because...because...well they didnt deliver because they didnt go to the right address but still have 4 hours to check out the situation..dont make contact with me or the client... and go back to dundee the receiver now has been waiting two days for this next day at 15:00 delivery UPS say they will deliver on monday...but how can they if they cant find the address...which is the address... curiouser and curiouser... more to follow ** UPS collected from the aberdeen address a few days before without difficulty... Edited January 1, 2010 by mrcrow Link to comment Share on other sites More sharing options...
Owen Posted January 4, 2010 Share Posted January 4, 2010 -1 for Interparcel. Arranged a pick up for between 12 and 5.30pm. No pick up. Suckage. Link to comment Share on other sites More sharing options...
mrcrow Posted January 5, 2010 Share Posted January 5, 2010 [quote name='mrcrow' post='697306' date='Dec 31 2009, 04:29 PM']UPS nextday by 15:00 i found out my consignment was by UPS they were to deliver next day by 15:00 by then the item was still at tamworth midlands...its going to aberdeen it finally shifts at 22:00 for dundee arrives dundee 05:00 and out for delivery at 06:00 or thereabouts at 11:00 they dont deliver because...because...because...well they didnt deliver because they didnt go to the right address but still have 4 hours to check out the situation..dont make contact with me or the client... and go back to dundee the receiver now has been waiting two days for this next day at 15:00 delivery UPS say they will deliver on monday...but how can they if they cant find the address...which is the address... curiouser and curiouser... more to follow ** UPS collected from the aberdeen address a few days before without difficulty...[/quote] its so manic!!! its a blizzard in aberdeenshire and i guess dundee as well...they delivered today!!! i have had a lot of emailing to do though to UPS and interparcel advice based on lesson learned...dont sent when its bad weather forecast Link to comment Share on other sites More sharing options...
OldGit Posted January 14, 2010 Share Posted January 14, 2010 Parcelforce have changed their musical instrument insurance situation. Basically you can't buy additional cover. This is what the said Dear OldGit Thank you for your enquiry. You cannot take out any extra compensation for Musucal Instruments. Compensation automatically included in the price you pay is as follows: express9 express10 expressAM irelandexpress globalexpress £200 per consignment express24 europrioritybusiness europriorityhome globalpriority expresscollect £100 per consignment express48 globalvalue £50 per consignment globalbulkdirect £25 per parcel HM Forces £20 per parcel globaleconomy Not available If you require any further assistance please do not hesitate to contact us again at this email address: [email protected]. Please ensure that you include the full history of your enquiry so far in order to help us respond to you as quickly as possible. Our hours of business are: Mon to Fri: 8am to 7pm and Sat: 8:30am to 12:30pm Kind regards Kari-Ann Donkin Parcelforce Worldwide Customer Service Email Team. Link to comment Share on other sites More sharing options...
mrcrow Posted January 14, 2010 Share Posted January 14, 2010 parcel2go has a limit of 500 i used interparcel to get the 750 i needed for a recent consignment Link to comment Share on other sites More sharing options...
OldGit Posted January 14, 2010 Share Posted January 14, 2010 Royal Mail Special Delivery next day has an insurance limit of £2500 (and no hidden restrictions on musical instruments that I can find - of course they may be very well hidden ....) Link to comment Share on other sites More sharing options...
mrcrow Posted January 15, 2010 Share Posted January 15, 2010 [quote name='OldGit' post='713119' date='Jan 14 2010, 09:49 PM']Royal Mail Special Delivery next day has an insurance limit of £2500 (and no hidden restrictions on musical instruments that I can find - of course they may be very well hidden ....)[/quote] need to look into that in future...with the recent experience with UPS i dont think royal fail could do worse... cheers Link to comment Share on other sites More sharing options...
Lenny B Posted February 6, 2010 Share Posted February 6, 2010 Wow - a lot to read on this thread. Can anyone give a rough indication of price to ship a bass from London to N.Ireland - what am I looking at? £30? £40? £50? +++? Will delve deeper... Len Link to comment Share on other sites More sharing options...
Mykesbass Posted February 22, 2010 Share Posted February 22, 2010 Used Parcel2Go - chose Home Delivery Network from their list (well Amazon use them so thought they would be OK). Sent heavy Yorkville 15" cab to Scotland for under £7. Picked up when requested, was on the 48 Hour service, was a day late but it was during the horrendous weather. Will happily use them again. Mike Link to comment Share on other sites More sharing options...
dougal Posted March 4, 2010 Share Posted March 4, 2010 +1 for interparcel: 2 day to Southern Ireland from London. Easy to book in pick-up on-line. UPS did the actual shipping. Link to comment Share on other sites More sharing options...
4000 Posted March 17, 2010 Share Posted March 17, 2010 Anybody suggest a good service if shipping a non-cased but well-boxed bass to Holland? Link to comment Share on other sites More sharing options...
daz Posted March 31, 2010 Share Posted March 31, 2010 (edited) had bad experience with DHL and UPS. Both lied and said they had been to my address twice and got no answer. Though they didnt, as they left no card and the address was to my retired parents who never go out, and who have a dog who barks the house down the moment he hears the gate squeek. They then sent it back down south instead of leaving it at a local depot where i could at least go and get it myself. Still never got my item and am down £40 as well. Not much but thats not the point. The van drivers simply lie and say they have tried to deliver when they came nowhere near the house and simply couldnt be arsed delivering it and went home early. Here is a thread on the subject at my favourite welding web forum. One of the members actually states "DHL deliveries have turned up in private cars (once granny & grandad taking grandchild out for a ride), and a taxi in the past."!! [url="http://www.mig-welding.co.uk/forum/showthread.php?t=10192&highlight=dhl"]mig-welding.co.uk[/url] Edited March 31, 2010 by daz Link to comment Share on other sites More sharing options...
Sarah5string Posted March 31, 2010 Share Posted March 31, 2010 Parcelfarce.... DH-Hell. Need I say more. Link to comment Share on other sites More sharing options...
pete.young Posted April 8, 2010 Share Posted April 8, 2010 I think based on recent experience it's safe to say that no one should ever use ParcelMonkey for anything, ever. Especially not for anything valuable. This has to have been the worst experience I've ever had, not only of courier services, but of EVERY service I've ever used on the Internet since 1987. Link to comment Share on other sites More sharing options...
TDM Posted April 10, 2010 Share Posted April 10, 2010 I'm looking at getting a bass shipped to Romania. UPS have quoted £120 for 8-day delivery and 190 for 3 days. Interparcel have quoted £133 for 3 days. Why is Interparcel so much cheaper if they still use the big companies for shipping? Is this a case of "you get what you pay for"? Link to comment Share on other sites More sharing options...
tredders Posted May 25, 2010 Share Posted May 25, 2010 [quote name='mrcrow' post='712921' date='Jan 14 2010, 08:26 PM']parcel2go has a limit of 500 i used interparcel to get the 750 i needed for a recent consignment[/quote] I've just contacted Parcel2go (via their Live Chat) to get a quote for collection of a bass and a combo, and was told: - "Unfortunately we can only cover items up to the value of £1000. Unfortunately for guitars, we can only offer cover up to £150 for damage" So, beware if you're thinking of using Parcel2go for any bass worth more than £150.... Link to comment Share on other sites More sharing options...
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