Line6 G10 urgent safety notice

[la bam]

I know quite a few on here use the G10 wireless variants.

Just had an email of Line 6.

There are potential overheating problems with these, and people are being asked to upgrade the firmware asap.

 

 

 

 

ENGLISH ITALIAN FRENCH SPANISH GERMAN

 

IMPORTANT SAFETY NOTICE

Line 6 Relay G10, Relay G10S, and Relay G10T wireless products were introduced beginning in 2016. Since that time, we have become aware of four incidents of extreme overheating occurring in the transmitter during recharging.

If you own any of these products—or use a G10T Transmitter with wireless-capable Line 6 Spider V/Spider V MkII or Yamaha THR-II amplifiers—you must update your product to the latest firmware as soon as possible. Step-by-step instructions are provided below.

The Line 6 Relay G10T USB Charging Cable (an optional accessory not included with Relay G10, Relay G10S, or Relay G10T), which may be used to connect a G10T transmitter to a powered USB port, can also contribute to extreme overheating in the transmitter. The Relay G10T USB Charging Cable cannot be repaired and the concern cannot be remedied by a firmware update to other Relay G10 products. If you purchased a Relay G10T USB Charging Cable, please discontinue using it. Owners of the cable who provide satisfactory proof of its destruction will receive a refund.

 

INSTRUCTIONS FOR RECEIVING USB CABLE REFUND 
 

Instructions for Updating Firmware

INSTRUCTIONS FOR UPDATING G10 & G10S 

INSTRUCTIONS FOR UPDATING G10T VIA SPIDER V AMPS

INSTRUCTIONS FOR UPDATING G10T VIA YAMAHA THR-II
 

 

Please contact Customer Service if you require additional assistance:
Online: https://line6.com/company/contact/
Phone: 877-865-4636
Text: 818-575-6817
 

Stay informed

[Spewy]

Cheers matey, just did mine, it’s really easy👍