PunkPonyPrincess Posted November 27, 2020 Share Posted November 27, 2020 (edited) Sadly a bass I sold on Basschat to its buyer in Belgium never made it to its destination so its been declared lost by Interparcel (it was via Parcelforce/GLS and it went missing in Belgium in the Nessonvaux region about the 19th Nov. It was inside a flightcase itself shipped in a screwed down anonymous looking crate with insurance (but these shipping companies always try and wriggle out of insurance commitments where they can) and I will come out the worse for it, but that’s that. I have since refunded the buyer and I await the shipping company to process my claim. Anyway these are unusual basses and its in a crate, in a flightcase and is stickered with the serial number, so HMU here or in email to [email protected] if it surfaces. Its the one listed in the advert attached Edited November 30, 2020 by PunkPonyPrincess 10 Quote Link to comment Share on other sites More sharing options...
Silvia Bluejay Posted November 27, 2020 Share Posted November 27, 2020 I've tweeted and Facebooked this thread as Basschat. Good luck; don't give up, sometimes things lost/stolen in transit do turn up eventually. Quote Link to comment Share on other sites More sharing options...
kodiakblair Posted November 27, 2020 Share Posted November 27, 2020 I've put an alert up on the Peavey bass Owners Facebook page. Fingers crossed it turns up. Quote Link to comment Share on other sites More sharing options...
thebassist Posted November 27, 2020 Share Posted November 27, 2020 Sorry to read this. I had to submit two claims with Interparcel over the past two years. They were very easy to work with, very responsive and reimbursed me the full value of the insurance I paid for on both occasions so I hope you have the same experience. 2 Quote Link to comment Share on other sites More sharing options...
Hellzero Posted November 27, 2020 Share Posted November 27, 2020 Living in the South of Belgium, I'll have my radar on. Already checked all the places I know, but I haven't seen it. 4 Quote Link to comment Share on other sites More sharing options...
PunkPonyPrincess Posted November 27, 2020 Author Share Posted November 27, 2020 Thank you, thanks all. Quote Link to comment Share on other sites More sharing options...
binky_bass Posted November 27, 2020 Share Posted November 27, 2020 @PunkPonyPrincess which courier was responsible for the delivery? I have a lot of CEO level contacts for a number of delivery companies, often I find a direct email to the CEO proves to expedite proceedings hugely. Let me know the company and I'll see if I have their contacts on my list. Quote Link to comment Share on other sites More sharing options...
PunkPonyPrincess Posted November 27, 2020 Author Share Posted November 27, 2020 (edited) It was Interparcel who sold the shipping. The pickup was Parcelforce who got it to Belgium and the rest was GLS (which was where it went awry). All my basses I have shipped in crates including a fretless PJ Ash I made to Belgium in the same shipment was fine and arrived without hiccup. It happened to be the posh one that had problems. I take an insane amount of care in crating even the lowliest of basses. I wouldn’t know what to say to a CEO. Edited November 27, 2020 by PunkPonyPrincess Quote Link to comment Share on other sites More sharing options...
Hellzero Posted November 27, 2020 Share Posted November 27, 2020 If you have a GLS tracking number, please give it to me by PM and I'll ask the GLS (main South Belgium depot nearby) guys Monday if they have more information on your parcel. 3 Quote Link to comment Share on other sites More sharing options...
PunkPonyPrincess Posted November 27, 2020 Author Share Posted November 27, 2020 All I have is the unique to Interparcel tracking code (they like you to go through their website). Quote Link to comment Share on other sites More sharing options...
Hellzero Posted November 28, 2020 Share Posted November 28, 2020 Just give it to me in PM and I'll see if they can get something by GLS. Quote Link to comment Share on other sites More sharing options...
pete.young Posted November 28, 2020 Share Posted November 28, 2020 If it's any consolation, that's the best packaging for a musical instrument that I've ever seen, anywhere. You're up there with nuclear industry standards. 13 Quote Link to comment Share on other sites More sharing options...
Beedster Posted November 28, 2020 Share Posted November 28, 2020 16 hours ago, thebassist said: Sorry to read this. I had to submit two claims with Interparcel over the past two years. They were very easy to work with, very responsive and reimbursed me the full value of the insurance I paid for on both occasions so I hope you have the same experience. That has been my experience with Interparcel also, hope this gets resolved either way Quote Link to comment Share on other sites More sharing options...
PunkPonyPrincess Posted November 30, 2020 Author Share Posted November 30, 2020 It has suddenly appeared and is currently being prepared for delivery. After I refunded the buyer, of course. Will be interesting to see what happens. I have asked them if they want the bass to check it has not been opened before signing for it. Nail biting times here. Mon 30th Nov 08:05 Prepared for delivery Delivery Agent - BELGIUM Thu 19th Nov 00:49 Tracked in destination country Delivery Agent - BELGIUM Wed 18th Nov 01:24 Tracked in destination country Delivery Agent - BELGIUM Tue 17th Nov 16:17 Tracked in destination country Delivery Agent - BELGIUM Tue 17th Nov 01:33 Exported from the UK International Hub Mon 16th Nov 17:09 On route to hub Carlisle Depot Mon 16th Nov 14:21 Collected Carlisle Depot Sat 14th Nov 18:15 Shipment has been booked Online 1 Quote Link to comment Share on other sites More sharing options...
Hellzero Posted November 30, 2020 Share Posted November 30, 2020 I think your wooden crate parcel has been inspected, because it's totally unusual... Good idea to ask Luc to check it out. You've been totally honest on your side, Luc will be too. I also think that asking the reference number of the parcel to Interparcel pulled a trigger. Quote Link to comment Share on other sites More sharing options...
PunkPonyPrincess Posted November 30, 2020 Author Share Posted November 30, 2020 (edited) The buyer has been a dream buyer. I refunded them immediately the thing bass declared lost so its up to them if they want to accept the parcel. Perhaps the awfully big CCed email explaining the situation and asking for more details I sent put a rocket under things? Normally Inspection flags as “inspected” or “held” message doesn’t take it? Not just disappear with GLS telling Parcelforce it has disappeared. Its really odd — plus several parcels another Bass, that ash fretless PJ build went crated like this at the same time, as well as the JJ PJ Bass. I do know some carriers like a card wrap around a wooden crate and I have been advised to never use black plastic for international shipping. Edited November 30, 2020 by PunkPonyPrincess 1 Quote Link to comment Share on other sites More sharing options...
binky_bass Posted November 30, 2020 Share Posted November 30, 2020 4 minutes ago, PunkPonyPrincess said: I have been advised to never use black plastic for international shipping. What's the theory behind this? I always use black plastic wrap on parcels! @Hellzero will testify, as he has probably received 30 parcels wrapped in black plastic from me! Quote Link to comment Share on other sites More sharing options...
Hellzero Posted November 30, 2020 Share Posted November 30, 2020 Indeed, @binky_bass always send wrapped in black plastic. Quote Link to comment Share on other sites More sharing options...
PunkPonyPrincess Posted November 30, 2020 Author Share Posted November 30, 2020 (edited) I like plastic wrap too. Some carriers say black wrap causes probs for inspection. Its mandatory for palletised ships. I also sent my JJ build Bass build crated. Again, no probs. I think a crate is a good thing to make for all basses not just £1500+ vintage basses and technically the original flightcase it came with (with original price sticker) deserves shipping protection. 12mm Featherboard, 2-3mm ply, screws. It can be reused/upcycled/repurposed or turned to kindling. I feel bad about styrene though, looking into alternatives.. Edited November 30, 2020 by PunkPonyPrincess 10 1 Quote Link to comment Share on other sites More sharing options...
Aidan63 Posted November 30, 2020 Share Posted November 30, 2020 (edited) Parcelforce should have given you copies of the label when they collected, when shipping abroad there will be the GLS label as well which should have the GLS reference on. Awesome packaging Good luck with all this Edited November 30, 2020 by Aidan63 spelling Quote Link to comment Share on other sites More sharing options...
PunkPonyPrincess Posted November 30, 2020 Author Share Posted November 30, 2020 (edited) They usually do, sadly I was not there for the pickup but my partner was not given one. Buyer has sent me a photo of the package arrived and the taped over screw holes remain unmolested. With the data from the GLS and the Parcelforce stickers in the photo they sent me I can get a complete picture of the parcel and it sat in the local sorting office for 11 days — even though Interparcel said searches did not reveal it and declared it lost. Fingers crossed for a happy ending. The buyer had been exceptionally patient throughout this entire process. Edited November 30, 2020 by PunkPonyPrincess 2 Quote Link to comment Share on other sites More sharing options...
Frank Blank Posted November 30, 2020 Share Posted November 30, 2020 On 28/11/2020 at 10:32, pete.young said: If it's any consolation, that's the best packaging for a musical instrument that I've ever seen, anywhere. You're up there with nuclear industry standards. Indeed so, your moniker should be PunkPonyPrincessofProfessionalPacking Anyway, good luck with recovering the bass! 1 Quote Link to comment Share on other sites More sharing options...
PunkPonyPrincess Posted November 30, 2020 Author Share Posted November 30, 2020 (edited) I used to be “Punk Pony Princess Precociously Packing a Priceless Pink Precision” ...And its been declared found, paid for and no longer lost/stolen. I don’t have access to Facebook or Antisocial media so could those forces for good please update accordingly? Edited November 30, 2020 by PunkPonyPrincess 6 Quote Link to comment Share on other sites More sharing options...
Silvia Bluejay Posted November 30, 2020 Share Posted November 30, 2020 Facebook and Twitter updated. 2 Quote Link to comment Share on other sites More sharing options...
CameronJ Posted November 30, 2020 Share Posted November 30, 2020 @PunkPonyPrincess you build these crates yourself? They look phenomenal! Puts my bubble wrap and cardboard jobs to shame 1 Quote Link to comment Share on other sites More sharing options...
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