Bass Direct Posted March 21 Posted March 21 22 minutes ago, Minininjarob said: BD sorted out a problem with some strap locks I bought online so well they are my first call for bass stuff I can’t get locally. Just got a new bridge for my P bass and it arrived really fast. I got the pen and sticker which I was more happy with than I want to admit. I’ve had to hide the pen from my wife who commented on how nice it was….. More than happy to drive 2 hours to them to get good service. Thank you so much, we are constantly looking to up our game, whether thats customer service, stock, shop layout etc... So we always appreciate all the feedback Quote
LemonCello Posted Saturday at 21:20 Posted Saturday at 21:20 Ditto.....I've had a Vigier Excess and an EBS rig from BD in the past, great service. On one occasion though I thought things might go awry as I bought a P Bass which was advertised as a US but in fact the neck was US but the body was Mex so it was a bitsa albeit a very good one. I phoned Mark to let him know and after some discussion he agreed to refund some of the money I'd paid. Can't say fairer than that. Quote
Bass Direct Posted Monday at 10:05 Posted Monday at 10:05 On 22/03/2025 at 21:20, LemonCello said: Ditto.....I've had a Vigier Excess and an EBS rig from BD in the past, great service. On one occasion though I thought things might go awry as I bought a P Bass which was advertised as a US but in fact the neck was US but the body was Mex so it was a bitsa albeit a very good one. I phoned Mark to let him know and after some discussion he agreed to refund some of the money I'd paid. Can't say fairer than that. Thanks LemonCello :) Quote
Royaly T Posted Monday at 11:44 Posted Monday at 11:44 Ive probably spent/sold gear worth over 10K and not had a pen or sticker. Im never using BD again 😉 4 Quote
MacDaddy Posted Monday at 11:49 Posted Monday at 11:49 I bought a t-shirt from them at a Bass guitar show in 2016, and last month my boiler went on the blink. +1 never using them again! 1 3 Quote
Bass Direct Posted Monday at 12:03 Posted Monday at 12:03 19 minutes ago, Royaly T said: Ive probably spent/sold gear worth over 10K and not had a pen or sticker. Im never using BD again 😉 Drop me an email here at the shop and I will send a pen and sticker out 2 Quote
snorkie635 Posted Wednesday at 15:14 Posted Wednesday at 15:14 Just ordered a set of strings for my Precision from Mark at BD and he couldn't have been more helpful. A pleasure dealing with him. 1 Quote
Bass Direct Posted yesterday at 09:30 Posted yesterday at 09:30 18 hours ago, snorkie635 said: Just ordered a set of strings for my Precision from Mark at BD and he couldn't have been more helpful. A pleasure dealing with him. Thank you Snorkie635! 1 Quote
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