Bass Direct

[Bass Direct]

22 minutes ago, Minininjarob said:

BD sorted out a problem with some strap locks I bought online so well they are my first call for bass stuff I can’t get locally. Just got a new bridge for my P bass and it arrived really fast. I got the pen and sticker which I was more happy with than I want to admit. I’ve had to hide the pen from my wife who commented on how nice it was…..
More than happy to drive 2 hours to them to get good service. 

 

Thank you so much, we are constantly looking to up our game, whether thats customer service, stock, shop layout etc... So we always appreciate all the feedback

[LemonCello]

Ditto.....I've had a Vigier Excess and an EBS rig from BD in the past, great service.

 

On one occasion though I thought things might go awry as I bought a P Bass which was advertised as a US but in fact the neck was US but the body was Mex so it was a bitsa albeit a very good one.  I phoned Mark to let him know and after some discussion he agreed to refund some of the money I'd paid. Can't say fairer than that.

[Bass Direct]

On 22/03/2025 at 21:20, LemonCello said:

Ditto.....I've had a Vigier Excess and an EBS rig from BD in the past, great service.

 

On one occasion though I thought things might go awry as I bought a P Bass which was advertised as a US but in fact the neck was US but the body was Mex so it was a bitsa albeit a very good one.  I phoned Mark to let him know and after some discussion he agreed to refund some of the money I'd paid. Can't say fairer than that.

Thanks LemonCello :)

[Royaly T]

Ive probably spent/sold gear worth over 10K and not had a pen or sticker.  Im never using BD again 😉

[MacDaddy]

I bought a t-shirt from them at a Bass guitar show in 2016, and last month my boiler went on the blink.

+1 never using them again!

[Bass Direct]

19 minutes ago, Royaly T said:

Ive probably spent/sold gear worth over 10K and not had a pen or sticker.  Im never using BD again 😉

Drop me an email here at the shop and I will send a pen and sticker out  

 

[snorkie635]

Just ordered a set of strings for my Precision from Mark at BD and he couldn't have been more helpful. A pleasure dealing with him.

[Bass Direct]

18 hours ago, snorkie635 said:

Just ordered a set of strings for my Precision from Mark at BD and he couldn't have been more helpful. A pleasure dealing with him.

Thank you Snorkie635!

 

[snorkie635]

Just bought a gig bag from BD. Ordered on Thursday and arrived 22hours later with pen and sticker. Excellent service yet again.

[Sean]

I was over the Moon with my last order until "the wise one with the all-seeing eye" said, "another company trying to ingratiate themselves with their customers by sending out "free" landfill. You are the last person that needs another sticker or a ballpoint pen."

 

I will be putting comments on any future orders to politely decline free pens and stickers however because US and Euro Spectors are made of ethical wood, I'll be accepting those as alternatives.

[Bass Direct]

On 29/03/2025 at 21:36, Sean said:

I was over the Moon with my last order until "the wise one with the all-seeing eye" said, "another company trying to ingratiate themselves with their customers by sending out "free" landfill. You are the last person that needs another sticker or a ballpoint pen."

 

I will be putting comments on any future orders to politely decline free pens and stickers however because US and Euro Spectors are made of ethical wood, I'll be accepting those as alternatives.

Sorry about that, its a classic thing of some will love it and some will hate it...

 

I really do understand the concerns when it comes to the environmental impact of the pens/stickers and will consider our choices moving forward.

[Lozz196]

Just bought a second hand Mex Precision from Bass Direct. Parcelforces system did its best to keep me on tenterhooks over the weekend but the comms from the BD team throughly were both extremely prompt and excellent. Bass arrived today and am really pleased with it. 

[Bass Direct]

9 minutes ago, Lozz196 said:

Just bought a second hand Mex Precision from Bass Direct. Parcelforces system did its best to keep me on tenterhooks over the weekend but the comms from the BD team throughly were both extremely prompt and excellent. Bass arrived today and am really pleased with it. 

Cheers Lozz196, much appreciate the order