jonno1981 Posted May 26, 2023 Share Posted May 26, 2023 Love to know your thoughts on the starlifter when you get it. Been looking at one of these myself. 1 Quote Link to comment Share on other sites More sharing options...
Andermtc Posted July 2, 2023 Share Posted July 2, 2023 Get ready everyone, this weeks newsletter says they hope to have the new site live this week. Sweepstake time? 6 Quote Link to comment Share on other sites More sharing options...
Eldon Tyrell Posted July 2, 2023 Share Posted July 2, 2023 3 minutes ago, Andermtc said: Get ready everyone, this weeks newsletter says they hope to have the new site live this week. Sweepstake time? However, it also said: "but there will still be lots of work to do refining the site so please bear with us over the next few months". So, let's see. Quote Link to comment Share on other sites More sharing options...
IanA Posted July 2, 2023 Share Posted July 2, 2023 Bought a bass off of Mark on Saturday, it was so nice to see him and catch up/put the world to rights. He did mention the website would be up and running very soon! I also sent an email asking about a new pick guard on Saturday evening expecting a reply on Monday… Marcus was on it that very evening and even emailed Spencer Lull straight away to get an answer! Can’t knock that for customer service! 4 Quote Link to comment Share on other sites More sharing options...
mowf Posted July 2, 2023 Share Posted July 2, 2023 49 minutes ago, Andermtc said: Get ready everyone, this weeks newsletter says they hope to have the new site live this week. Sweepstake time? I’ve got 43rd Julember. Fingers crossed! 1 Quote Link to comment Share on other sites More sharing options...
TheGreek Posted July 2, 2023 Share Posted July 2, 2023 I bought an Aguilar OB2 TK Preamp late last week. Polite and efficient phone order - put in the post that evening. I know that others have had less than perfect service. Shows that they do get it right sometimes. 1 Quote Link to comment Share on other sites More sharing options...
Burns-bass Posted July 2, 2023 Share Posted July 2, 2023 1 hour ago, TheGreek said: I bought an Aguilar OB2 TK Preamp late last week. Polite and efficient phone order - put in the post that evening. I know that others have had less than perfect service. Shows that they do get it right sometimes. I bought a bass from BD. Turned out not to be what I wanted. My return was acknowledged within the hour, bass picked up the next day and a full refund soon after. Exceptional service. 4 Quote Link to comment Share on other sites More sharing options...
dirgefornovember Posted July 5, 2023 Share Posted July 5, 2023 PLEASE let the new website have some sort of automated inventory check. Ordered a pre-owned bass last night - and subsequently spent all night dreaming about it - but unfortunately got a refund email this morning as someone must have beaten me to it. But the page for it is still live with an Add to cart button... I'm just really bitter 😂 3 Quote Link to comment Share on other sites More sharing options...
binky_bass Posted July 5, 2023 Share Posted July 5, 2023 3 minutes ago, dirgefornovember said: PLEASE let the new website have some sort of automated inventory check. Ordered a pre-owned bass last night - and subsequently spent all night dreaming about it - but unfortunately got a refund email this morning as someone must have beaten me to it. But the page for it is still live with an Add to cart button... I'm just really bitter 😂 A regular occurrence! 1 Quote Link to comment Share on other sites More sharing options...
MungoBass Posted July 5, 2023 Share Posted July 5, 2023 Bought some strings from the website. Arrived a couple of days later, just as hoped, so all good. 😁 It was odd however that my receipt was for more than I paid! 🤔 Quote Link to comment Share on other sites More sharing options...
Chienmortbb Posted July 5, 2023 Share Posted July 5, 2023 (edited) I cannot attest to BD’s service and despite the honesty of all BCers, the comments on here cannot properly be calibrated. You have to make your own mind up. My beef with them was a criticism of a manufacturer that they did not sell, that seemed spiteful. One of the things I learnt in my working life was never to criticise your competitors. If you do, you may allienate all their happy customers. Edited July 5, 2023 by Chienmortbb Smellings and tyros 5 Quote Link to comment Share on other sites More sharing options...
chris_b Posted July 5, 2023 Share Posted July 5, 2023 2 hours ago, Chienmortbb said: My beef with them was a criticism of a manufacturer that they did not sell, that seemed spiteful. One of the things I learnt in my working life was never to criticise your competitors. If you do, you may allienate all their happy customers. I saw that, and the same comments from another bass retailer. At the time these comments seemed irrelevant and rather unnecessary. Quote Link to comment Share on other sites More sharing options...
Chienmortbb Posted July 5, 2023 Share Posted July 5, 2023 1 minute ago, chris_b said: I saw that, and the same comments from another bass retailer. At the time these comments seemed irrelevant and rather unnecessary. However, as I have never bought from them, I cannot comment on their service, Quote Link to comment Share on other sites More sharing options...
tauzero Posted July 5, 2023 Share Posted July 5, 2023 They seem to have a minor numeracy issue, as there's a Yamaha TRB1006 in the 5-strings from £500 to £1000 section. I counted the strings in the photo just to be sure. Quote Link to comment Share on other sites More sharing options...
bartelby Posted July 6, 2023 Share Posted July 6, 2023 To be fair, it’s also in the 6 string section too… Quote Link to comment Share on other sites More sharing options...
EBS_freak Posted July 6, 2023 Share Posted July 6, 2023 12 hours ago, tauzero said: They seem to have a minor numeracy issue, as there's a Yamaha TRB1006 in the 5-strings from £500 to £1000 section. I counted the strings in the photo just to be sure. Just remove a string. Problem solved. Quote Link to comment Share on other sites More sharing options...
EBS_freak Posted July 6, 2023 Share Posted July 6, 2023 (edited) 19 hours ago, chris_b said: I saw that, and the same comments from another bass retailer. At the time these comments seemed irrelevant and rather unnecessary. Musicman experience here. Bizarre that they became stockists. Probably just after Musicman fixed all the issues… Its all part of the bass buying fun though. Edited July 6, 2023 by EBS_freak Quote Link to comment Share on other sites More sharing options...
Steve Browning Posted July 6, 2023 Share Posted July 6, 2023 Currently selling a Korg Pitchblack X Pro rack tuner for £179K. I think I'll pass. 2 Quote Link to comment Share on other sites More sharing options...
mowf Posted July 6, 2023 Share Posted July 6, 2023 31 minutes ago, Steve Browning said: Currently selling a Korg Pitchblack X Pro rack tuner for £179K. I think I'll pass. What's the weight? Quote Link to comment Share on other sites More sharing options...
Steve Browning Posted July 6, 2023 Share Posted July 6, 2023 8 minutes ago, mowf said: What's the weight? For the new web site? 🙂 2 Quote Link to comment Share on other sites More sharing options...
jonno1981 Posted July 6, 2023 Share Posted July 6, 2023 We all know it isn’t in stock anyway. 😀 Quote Link to comment Share on other sites More sharing options...
Machines Posted July 10, 2023 Share Posted July 10, 2023 On 05/07/2023 at 10:05, dirgefornovember said: PLEASE let the new website have some sort of automated inventory check. Ordered a pre-owned bass last night - and subsequently spent all night dreaming about it - but unfortunately got a refund email this morning as someone must have beaten me to it. But the page for it is still live with an Add to cart button... I'm just really bitter 😂 It does. I have been helping with some testing and given a few suggestions to help the overall experience be as simple and intuitive as possible. I think the new site is a HUGE improvement on the old without becoming the soulless box shifting experience you may see on other big sites. 4 Quote Link to comment Share on other sites More sharing options...
dirgefornovember Posted July 10, 2023 Share Posted July 10, 2023 (edited) 23 minutes ago, Machines said: It does. I have been helping with some testing and given a few suggestions to help the overall experience be as simple and intuitive as possible. I think the new site is a HUGE improvement on the old without becoming the soulless box shifting experience you may see on other big sites. That's great news. Have to admit I have a soft spot for the current website and it's old school design and charm - it's basically a Geocities website that sells £5,000 basses - but it is 2023 and all sites should have some sort of ecommerce inventory checker. Edited July 10, 2023 by dirgefornovember Quote Link to comment Share on other sites More sharing options...
Stub Mandrel Posted July 11, 2023 Share Posted July 11, 2023 My experiences have all been fine with BD. Reading this thread from time to time, the issues seem to revolve around stock control. They seem to excel at orders where they can parcel up the item and send it out asap. Quote Link to comment Share on other sites More sharing options...
BigRedX Posted July 11, 2023 Share Posted July 11, 2023 1 hour ago, Stub Mandrel said: They seem to excel at orders where they can parcel up the item and send it out asap. Unfortunately they don't always even get that right. See my post previously in this thread about receiving someone else's very expensive pre-amp which they initially expected me to return at my own expense. 1 Quote Link to comment Share on other sites More sharing options...
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