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Bass Direct


mattbass6

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On 11/03/2021 at 23:50, jazzyvee said:

It's not too far from where I live , may be 1/2 hr drive. I have never had a bad experience there. If I was to say Mark has a fault, then it's the same one as I have, we like to talk, so sometimes when I go there we end up having long chats about the business of bass, gigs etc and that morphs into other stuff. Last year I went there before the official lockdown and we had ended up having a good chat about the impending Covid situation, and I didn't even buy anything. 😂

 

That was me three weeks ago. I was in the shop talking to Mark, I suddenly realised I’d left my mom sitting outside in the car!

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I ordered a cab from Bass Direct early PM yesterday, payment was easy, and I received a very nice email within minutes thanking me for my custom, nice experience. Doorbell just rang and it's the bloody cab, I make that around 18 hours from me first seeing it to their delivering it. Absolutely bloody awesome service, especially given the accounts I'm hearing of other (and bigger) shops making a complete mess of things at the moment. Well done Mark and team, and many thanks. Chris  :)

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8 hours ago, BadHands said:

Still not been to BD, but looking forward to going when I've finished my degree!

I made the ‘mistake’ of going there when I was doing a distance post grad degree at UoB and went to a study weekend - came home with a lovely 40th Anniversary Old Smoothie to celebrate my 40th birthday and results of my first assignment  😁

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1 hour ago, Chiliwailer said:

I made the ‘mistake’ of going there when I was doing a distance post grad degree at UoB and went to a study weekend - came home with a lovely 40th Anniversary Old Smoothie to celebrate my 40th birthday and results of my first assignment  😁

It’s rare that you escape Mark’s clutches with your bank balance intact.

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Just bought some Hipshot HB1 tuners from them and spoke with Mark on the phone. Great guy who always seems to have the time to discuss things.

Bought a Nordy MM pickup from them recently as well and very impressed with their service. 

 

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Another great experience with Bass Direct. I accidentally bought a couple of sets of the wrong strings. I sent them back and BD exchanged them quick as a flash for the correct ones no questions asked, and even ate the cost of posting the 2nd shipment. They’re a really good bunch.

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I've just enjoyed the experience of getting my bass up for sale with them, and the cherry on the cake is that they really know how to capture the delicious subtleties of a good looking pile of wood :)

T1.jpg

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1 cab, 3 basses, 2 amps, 4 straps, 2 fretwrap damper thingies, a couple of sets of strings and a partridge in a pear tree....

 

Not all have been easy or gone perfectly, but Mark has always worked through issues fairly and as quickly as he can. And yeah both Mark and I love to chat, we've spent hours and hours waffling on 😆

Edited by 51m0n
Forgot a bass 😆
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