David Nimrod Posted April 25, 2021 Share Posted April 25, 2021 I have a lovely Ashdown ABM combo, the amp. in it is the Evo II 500. However, the pot. behind the Sub-Harmonics knob is now knackered. Does anyone know the spec. of it, and where I could get one (Ashdown, or is it generic..?) I'm no expert, so any info would be great... Thanks! Quote Link to comment Share on other sites More sharing options...
BassmanPaul Posted April 25, 2021 Share Posted April 25, 2021 Contact Ashdown for a service centre near you. Let them repair it. 1 Quote Link to comment Share on other sites More sharing options...
BassAdder60 Posted April 25, 2021 Share Posted April 25, 2021 Call the U.K. office and ask for service They have Alpha pots in them I believe but not easy matching up exactly Ashdown service is fantastic and they will help you Quote Link to comment Share on other sites More sharing options...
Jonse Posted April 25, 2021 Share Posted April 25, 2021 @Ashdown Engineering 2 Quote Link to comment Share on other sites More sharing options...
acidbass Posted April 26, 2021 Share Posted April 26, 2021 Ashdown customer service is the best in the business. Mark and Guy are the reason I buy Ashdown! 3 Quote Link to comment Share on other sites More sharing options...
BassAdder60 Posted April 26, 2021 Share Posted April 26, 2021 Exactly my reason to choose Ashdown They have great products at affordable pricing and perfect for gigging and studio Based in Essex they offer fast and helpful backup and service long after most typical manufacturers warranty run out. I was a long time Ampeg user many years back but for me Ashdown is just better in so many ways Quote Link to comment Share on other sites More sharing options...
BassAdder60 Posted April 28, 2021 Share Posted April 28, 2021 Did you get yourself sorted with the new Pot ? Quote Link to comment Share on other sites More sharing options...
David Nimrod Posted April 28, 2021 Author Share Posted April 28, 2021 UPDATE: Guy at Ashdown has not only put the correct Pot. in the post, But also supplied the Schematic PDF, and talked me through the replacement procedure... All at no charge... So, THANK YOU ASHDOWN, this is customer service above and beyond! 5 Quote Link to comment Share on other sites More sharing options...
Lozz196 Posted April 28, 2021 Share Posted April 28, 2021 They’re just a great company 2 Quote Link to comment Share on other sites More sharing options...
Sibob Posted April 28, 2021 Share Posted April 28, 2021 Yup, Ashdown customer service is genuinely excellent! Si 2 Quote Link to comment Share on other sites More sharing options...
BassAdder60 Posted April 28, 2021 Share Posted April 28, 2021 I also agree they offer the best service going putting other companies to shame Quote Link to comment Share on other sites More sharing options...
BassmanPaul Posted May 29, 2021 Share Posted May 29, 2021 On 28/04/2021 at 06:47, David Nimrod said: UPDATE: Guy at Ashdown has not only put the correct Pot. in the post, But also supplied the Schematic PDF, and talked me through the replacement procedure... All at no charge... So, THANK YOU ASHDOWN, this is customer service above and beyond! Did you get the amp repaired? Does it now work properly? Quote Link to comment Share on other sites More sharing options...
David Nimrod Posted June 1, 2021 Author Share Posted June 1, 2021 (edited) On 29/05/2021 at 20:57, BassmanPaul said: Did you get the amp repaired? Does it now work properly? It's proving to be a bit of a saga... The repair is being carried out by an experienced tech, who, on starting work, found that several of the knobs had been superglued onto the pot. shafts, necessitating breaking them off, to enable the removal of the 'board behind... So, I called Guy at Ashdown, wiht a shopping list of knobs, pots. etc... His comment was along the lines of 'how can people do these things to our lovely amps..?' How could we disagree..? Anyway, I await the expanded order, and when it arrives, the long suffering tech. will once again attempt the repair... Moral of the story: 1). Gear gets bodged, and when buying secondhand, anything may be found... 2). Good quality gear (like this ABM 500) is definitely fixable, primarily because it was properley Made in England in the first place. 3). Ashdown are the tops, and Guy deserves a special mention. So buy your bass gear from them, but the domestically produced stuff would be my choice... Edited June 2, 2021 by David Nimrod 1 1 Quote Link to comment Share on other sites More sharing options...
BassmanPaul Posted June 1, 2021 Share Posted June 1, 2021 I think all of us who do tech work have come across similar trials at one time or another. I hope your saga end with stellar results. 1 Quote Link to comment Share on other sites More sharing options...
DGBass Posted June 1, 2021 Share Posted June 1, 2021 Ashdown amps in my experience are very repairable. They are well designed from the outset. I'm sure there have been several quotes stating 'a quality instrument or amplifier is easily repairable'. Ashdown would breeze the 'right to repair' laws that are due to come into force in the near future. ABM's are also a breeze to work on and repair. Not much goes badly wrong with them. My most recent repair was a 23 year old ABM400( see below). All it needed was a new pre-amp volume pot, a replacement valve, a quick clean and it was good as new. The china made ones aren't all that bad either ( EvoII/III models). Not to mention MAG's and EB's. They are also very easy to fix. I hope your ABM gets the love it needs to gig again. 2 Quote Link to comment Share on other sites More sharing options...
nilebodgers Posted June 2, 2021 Share Posted June 2, 2021 That’s a nice sight for a repair tech, plenty of room and parts replaceable without a microscope. I wonder what the Ashdown RMs are like to fix? I assume they are almost entirely surface mount with a single board class D power amp/power supply in the middle? 1 Quote Link to comment Share on other sites More sharing options...
Lozz196 Posted June 2, 2021 Share Posted June 2, 2021 I don’t know about how the insides are configured but they can be fixed as I had a problem with mine. Rather ironically when engaging the mute switch it squealed like a Telecaster leaning up against a Marshall full stack on full volume/drive. Took it to Ashdown who sorted it within a few days, was advised that they build all their amps so that they can be repaired rather than needing to be replaced. 3 Quote Link to comment Share on other sites More sharing options...
TheGreek Posted June 2, 2021 Share Posted June 2, 2021 56 minutes ago, Lozz196 said: they can be repaired rather than needing to be replaced. That's like something from the history books. Lots of love for Ashdown here - rightfully. Keep up the good work @Ashdown Engineering 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.