Orbs Posted May 15, 2021 Share Posted May 15, 2021 First I want to state that I have no affiliation with them whatsoever.... I just believe that when you receive over and above customer care service, then shops etc, deserve positive feedback. Paul at Strings Direct today in dealing with me, was a credit to the shop, and if you're reading this mate, I just want to say a big thank you again. After my experience with them today, I can't recommend them enough. 2 Quote Link to comment Share on other sites More sharing options...
Trueno Posted May 15, 2021 Share Posted May 15, 2021 Ordered two sets of flats from them yesterday afternoon. They arrived in the post this morning. Absolutely no complaints here. Quote Link to comment Share on other sites More sharing options...
TheGreek Posted May 15, 2021 Share Posted May 15, 2021 I agree...you have to acknowledge the good guys. Quote Link to comment Share on other sites More sharing options...
JohnR Posted May 16, 2021 Share Posted May 16, 2021 These guys have exceptional customer service. Quote Link to comment Share on other sites More sharing options...
meterman Posted May 18, 2021 Share Posted May 18, 2021 Definitely had great customer service from Strings Direct many times. Fast shipping times as standard, plus they were always quick to respond to email enquiries. And they always had a great choice of strings on offer. Consistently decent in my experience 👍 Quote Link to comment Share on other sites More sharing options...
Stingray64 Posted May 21, 2021 Share Posted May 21, 2021 I recently got a DR high C single and Phil from strings direct was extremely kind and helpful, and was about to make the request to DR for me before finding a random one in their old stock and giving me the choice to buy it for a good price. Im definitely gonna be buying all my strings from them (only about two sets a year tho lol). Quote Link to comment Share on other sites More sharing options...
sky Posted October 27, 2021 Share Posted October 27, 2021 they are definately great ive changed my mind before after ordering and emailed back and they changed them for me, great people Quote Link to comment Share on other sites More sharing options...
dave_bass5 Posted November 2, 2021 Share Posted November 2, 2021 Paul’s gone way above expectation’s a few times for me. Been using them for years, and cant say a bad word about them. Quote Link to comment Share on other sites More sharing options...
Frank Blank Posted November 2, 2021 Share Posted November 2, 2021 I live four miles from Strings Direct, been in there a few times, always great service and great advice. Top notch. Quote Link to comment Share on other sites More sharing options...
Lfalex v1.1 Posted November 19, 2021 Share Posted November 19, 2021 Yep. They're my string supplier of choice. Back in the day, they used to just let me into the stock room for a rummage through the strings.. Even though the store has expanded and changed, its still a good place. Never bought anything from them online, though. Quote Link to comment Share on other sites More sharing options...
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