uk_lefty Posted July 13, 2021 Share Posted July 13, 2021 I've had an absolutely shocking experience with DPD. Bass went missing in their system, customer services don't have the same info as other departments, nobody cares or wants to help you, package turned up a month later to the recipient (who'd already had a refund off me through Reverb and I'd instructed DPD to return to sender) looking like it had been savagely beaten. No compensation whatsoever was given, not even the cost of delivery. I used APC to get it back and they were great and they I sure instruments. But weirdly next time I wanted to send a bass they said the package was too big and wouldn't do it! Just avoid third party agents to buy the service through. If anything goes wrong they just shrug their shoulders, plus the courier won't help you because their contract is with the agent, not you. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.