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Posted
  On 08/01/2024 at 13:32, Ian McFly said:

In this day and age, if you want your small business to take off and be sustainable, you’ve got to be on top of your communication. 
 

I used WhatsApp to contact them a couple of weeks ago, no answer. I know it was the end of year holidays but it’s now 8th January. 
 

same with an email I sent weeks ago. 
 

I’ll look elsewhere. 

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I’ve bought a 70’s Yamaha pulser bass from him around October. Experience was great. 
 

I know some people start in the 9th (tomorrow). 
 

why not give him a ring? You could then leave a voicemail if you don’t get through. 

Posted

I have learned to become comfortable with getting on the phone to people I don't know when I need to get stuff done.  Believe me, it used to bring me out in a cold sweat. 

 

The benefit to overcoming that fear is that it's hard for people to ignore you (or forget to reply) when you're talking to them live.

  • Like 5
Posted
  On 08/01/2024 at 15:46, Reggaebass said:

I messaged him the other day and he replied back in 15 minutes, I think he was in over Christmas 

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Same here; I didn’t end up purchasing the bass but he was responsive to my emails and I would have no hesitation contacting him if I saw another bass of interest.

Posted (edited)

The Bass Bros website was down for 24-48 hours over the weekend. This would have disrupted emails and could explain why they’ve been missed or ignored. 
 

If it was an intermittent issue then it could have been affecting their emails for a while.

 

Ive had contact form issues before and there’s no way to test for it in some cases.

Edited by Burns-bass
Posted (edited)

You snooze, you lose...

 

(being Scottish though - snoozing on the 2nd Jan is state sponsored snoozing, so it doesn't count...)

Edited by neepheid
  • Haha 1
Posted

I sent 8 basses and an amp to Will for commission sales and he has sold 7 of the 9 within 6-7 weeks.  Good comms and prompt payment to my bank, so I have no complaints!  

  • Like 2
Posted
  On 10/01/2024 at 17:44, warwickhunt said:

I sent 8 basses and an amp to Will for commission sales and he has sold 7 of the 9 within 6-7 weeks.  Good comms and prompt payment to my bank, so I have no complaints!  

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I hope both of you can count better than that... :ph34r:

 

 

  • Haha 4
  • Confused 1

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