wateroftyne Posted January 8, 2024 Posted January 8, 2024 That’s a shame - he’s always been immediate with me. Have you pinged him since new year? Quote
soulstar89 Posted January 8, 2024 Posted January 8, 2024 1 hour ago, Ian McFly said: In this day and age, if you want your small business to take off and be sustainable, you’ve got to be on top of your communication. I used WhatsApp to contact them a couple of weeks ago, no answer. I know it was the end of year holidays but it’s now 8th January. same with an email I sent weeks ago. I’ll look elsewhere. I’ve bought a 70’s Yamaha pulser bass from him around October. Experience was great. I know some people start in the 9th (tomorrow). why not give him a ring? You could then leave a voicemail if you don’t get through. Quote
neepheid Posted January 8, 2024 Posted January 8, 2024 I have learned to become comfortable with getting on the phone to people I don't know when I need to get stuff done. Believe me, it used to bring me out in a cold sweat. The benefit to overcoming that fear is that it's hard for people to ignore you (or forget to reply) when you're talking to them live. 5 Quote
wateroftyne Posted January 8, 2024 Posted January 8, 2024 2 hours ago, Ian McFly said: In this day and age, if you want your small business to take off and be sustainable, you’ve got to be on top of your communication. Also FWIW it seems he's doing really well, so I don't think it's a regular thing. Quote
Reggaebass Posted January 8, 2024 Posted January 8, 2024 I messaged him the other day and he replied back in 15 minutes, I think he was in over Christmas Quote
Guest Posted January 9, 2024 Posted January 9, 2024 16 hours ago, Reggaebass said: I messaged him the other day and he replied back in 15 minutes, I think he was in over Christmas Same here; I didn’t end up purchasing the bass but he was responsive to my emails and I would have no hesitation contacting him if I saw another bass of interest. Quote
Burns-bass Posted January 9, 2024 Posted January 9, 2024 (edited) The Bass Bros website was down for 24-48 hours over the weekend. This would have disrupted emails and could explain why they’ve been missed or ignored. If it was an intermittent issue then it could have been affecting their emails for a while. Ive had contact form issues before and there’s no way to test for it in some cases. Edited January 9, 2024 by Burns-bass Quote
Doctor J Posted January 9, 2024 Posted January 9, 2024 Their "Contact Us" page doesn't list Whatsapp as a means of contacting them, just call, email or submit the form. Quote
hiram.k.hackenbacker Posted January 9, 2024 Posted January 9, 2024 40 minutes ago, Doctor J said: Their "Contact Us" page doesn't list Whatsapp as a means of contacting them, just call, email or submit the form. The mobile number listed on the contact page IS the number for What’s App. Quote
Ian McFly Posted January 9, 2024 Posted January 9, 2024 All good. I emailed back and they promptly responded. I got the info I need! Quote
Beedster Posted January 9, 2024 Posted January 9, 2024 I messaged Bass Bros a week ago about a consignment sale and had no reply so I’ve opted to go somewhere else Quote
neepheid Posted January 9, 2024 Posted January 9, 2024 (edited) You snooze, you lose... (being Scottish though - snoozing on the 2nd Jan is state sponsored snoozing, so it doesn't count...) Edited January 9, 2024 by neepheid 1 Quote
wateroftyne Posted January 9, 2024 Posted January 9, 2024 Just now, neepheid said: You snooze, you lose... Yeah, I guess that works both ways whether you’re a buyer or a seller. I just accept that sometimes you have to give someone a gentle nudge. None of us are robots. 3 Quote
hiram.k.hackenbacker Posted January 9, 2024 Posted January 9, 2024 10 minutes ago, wateroftyne said: Yeah, I guess that works both ways whether you’re a buyer or a seller. I just accept that sometimes you have to give someone a gentle nudge. None of us are robots. ….or if you remember Not The Nine’o’Clock News, ‘Roberts’ 🤣😂 1 Quote
sammybee Posted January 9, 2024 Posted January 9, 2024 21 minutes ago, Beedster said: I messaged Bass Bros a week ago about a consignment sale and had no reply so I’ve opted to go somewhere else You had a lucky escape! 1 Quote
Ian McFly Posted January 9, 2024 Posted January 9, 2024 39 minutes ago, sammybee said: You had a lucky escape! why is that Quote
Willfunk Posted January 9, 2024 Posted January 9, 2024 47 minutes ago, sammybee said: You had a lucky escape! I'd be interested to know what a lucky escape from a commission sale would look like too? 3 Quote
wateroftyne Posted January 9, 2024 Posted January 9, 2024 Both myself and friends of mine have had great experiences with commission sales. 2 Quote
sammybee Posted January 9, 2024 Posted January 9, 2024 1 hour ago, Ian McFly said: why is that Not a commission sale, but I did sell a bass to Bass Bros before Xmas. There were some positives to the experience, but the episode left a bit of a sour taste in my mouth Quote
theplumber Posted January 10, 2024 Posted January 10, 2024 23 hours ago, sammybee said: Not a commission sale, but I did sell a bass to Bass Bros before Xmas. There were some positives to the experience, but the episode left a bit of a sour taste in my mouth Why? 1 Quote
sammybee Posted January 10, 2024 Posted January 10, 2024 4 hours ago, theplumber said: Why? Just to update. I messaged Will from Bass Bros, and the misunderstanding I had was cleared up 1 1 Quote
wateroftyne Posted January 10, 2024 Posted January 10, 2024 11 minutes ago, sammybee said: Just to update. I messaged Will from Bass Bros, and the misunderstanding I had was cleared up Because of this thread, or because you messaged him? Quote
sammybee Posted January 10, 2024 Posted January 10, 2024 56 minutes ago, wateroftyne said: Because of this thread, or because you messaged him? He reached out to me after my initial comment Quote
warwickhunt Posted January 10, 2024 Posted January 10, 2024 I sent 8 basses and an amp to Will for commission sales and he has sold 7 of the 9 within 6-7 weeks. Good comms and prompt payment to my bank, so I have no complaints! 2 Quote
mcnach Posted January 11, 2024 Posted January 11, 2024 8 hours ago, warwickhunt said: I sent 8 basses and an amp to Will for commission sales and he has sold 7 of the 9 within 6-7 weeks. Good comms and prompt payment to my bank, so I have no complaints! I hope both of you can count better than that... 4 1 Quote
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