wateroftyne Posted January 8 Share Posted January 8 That’s a shame - he’s always been immediate with me. Have you pinged him since new year? Quote Link to comment Share on other sites More sharing options...
soulstar89 Posted January 8 Share Posted January 8 1 hour ago, Ian McFly said: In this day and age, if you want your small business to take off and be sustainable, you’ve got to be on top of your communication. I used WhatsApp to contact them a couple of weeks ago, no answer. I know it was the end of year holidays but it’s now 8th January. same with an email I sent weeks ago. I’ll look elsewhere. I’ve bought a 70’s Yamaha pulser bass from him around October. Experience was great. I know some people start in the 9th (tomorrow). why not give him a ring? You could then leave a voicemail if you don’t get through. Quote Link to comment Share on other sites More sharing options...
neepheid Posted January 8 Share Posted January 8 I have learned to become comfortable with getting on the phone to people I don't know when I need to get stuff done. Believe me, it used to bring me out in a cold sweat. The benefit to overcoming that fear is that it's hard for people to ignore you (or forget to reply) when you're talking to them live. 5 Quote Link to comment Share on other sites More sharing options...
wateroftyne Posted January 8 Share Posted January 8 2 hours ago, Ian McFly said: In this day and age, if you want your small business to take off and be sustainable, you’ve got to be on top of your communication. Also FWIW it seems he's doing really well, so I don't think it's a regular thing. Quote Link to comment Share on other sites More sharing options...
Reggaebass Posted January 8 Share Posted January 8 I messaged him the other day and he replied back in 15 minutes, I think he was in over Christmas Quote Link to comment Share on other sites More sharing options...
Guest Posted January 9 Share Posted January 9 16 hours ago, Reggaebass said: I messaged him the other day and he replied back in 15 minutes, I think he was in over Christmas Same here; I didn’t end up purchasing the bass but he was responsive to my emails and I would have no hesitation contacting him if I saw another bass of interest. Quote Link to comment Share on other sites More sharing options...
Burns-bass Posted January 9 Share Posted January 9 (edited) The Bass Bros website was down for 24-48 hours over the weekend. This would have disrupted emails and could explain why they’ve been missed or ignored. If it was an intermittent issue then it could have been affecting their emails for a while. Ive had contact form issues before and there’s no way to test for it in some cases. Edited January 9 by Burns-bass Quote Link to comment Share on other sites More sharing options...
Doctor J Posted January 9 Share Posted January 9 Their "Contact Us" page doesn't list Whatsapp as a means of contacting them, just call, email or submit the form. Quote Link to comment Share on other sites More sharing options...
hiram.k.hackenbacker Posted January 9 Share Posted January 9 40 minutes ago, Doctor J said: Their "Contact Us" page doesn't list Whatsapp as a means of contacting them, just call, email or submit the form. The mobile number listed on the contact page IS the number for What’s App. Quote Link to comment Share on other sites More sharing options...
Ian McFly Posted January 9 Share Posted January 9 All good. I emailed back and they promptly responded. I got the info I need! Quote Link to comment Share on other sites More sharing options...
Beedster Posted January 9 Share Posted January 9 I messaged Bass Bros a week ago about a consignment sale and had no reply so I’ve opted to go somewhere else Quote Link to comment Share on other sites More sharing options...
neepheid Posted January 9 Share Posted January 9 (edited) You snooze, you lose... (being Scottish though - snoozing on the 2nd Jan is state sponsored snoozing, so it doesn't count...) Edited January 9 by neepheid 1 Quote Link to comment Share on other sites More sharing options...
wateroftyne Posted January 9 Share Posted January 9 Just now, neepheid said: You snooze, you lose... Yeah, I guess that works both ways whether you’re a buyer or a seller. I just accept that sometimes you have to give someone a gentle nudge. None of us are robots. 3 Quote Link to comment Share on other sites More sharing options...
hiram.k.hackenbacker Posted January 9 Share Posted January 9 10 minutes ago, wateroftyne said: Yeah, I guess that works both ways whether you’re a buyer or a seller. I just accept that sometimes you have to give someone a gentle nudge. None of us are robots. ….or if you remember Not The Nine’o’Clock News, ‘Roberts’ 🤣😂 1 Quote Link to comment Share on other sites More sharing options...
sammybee Posted January 9 Share Posted January 9 21 minutes ago, Beedster said: I messaged Bass Bros a week ago about a consignment sale and had no reply so I’ve opted to go somewhere else You had a lucky escape! 1 Quote Link to comment Share on other sites More sharing options...
Ian McFly Posted January 9 Share Posted January 9 39 minutes ago, sammybee said: You had a lucky escape! why is that Quote Link to comment Share on other sites More sharing options...
Willfunk Posted January 9 Share Posted January 9 47 minutes ago, sammybee said: You had a lucky escape! I'd be interested to know what a lucky escape from a commission sale would look like too? 3 Quote Link to comment Share on other sites More sharing options...
wateroftyne Posted January 9 Share Posted January 9 Both myself and friends of mine have had great experiences with commission sales. 2 Quote Link to comment Share on other sites More sharing options...
sammybee Posted January 9 Share Posted January 9 1 hour ago, Ian McFly said: why is that Not a commission sale, but I did sell a bass to Bass Bros before Xmas. There were some positives to the experience, but the episode left a bit of a sour taste in my mouth Quote Link to comment Share on other sites More sharing options...
theplumber Posted January 10 Share Posted January 10 23 hours ago, sammybee said: Not a commission sale, but I did sell a bass to Bass Bros before Xmas. There were some positives to the experience, but the episode left a bit of a sour taste in my mouth Why? 1 Quote Link to comment Share on other sites More sharing options...
sammybee Posted January 10 Share Posted January 10 4 hours ago, theplumber said: Why? Just to update. I messaged Will from Bass Bros, and the misunderstanding I had was cleared up 1 1 Quote Link to comment Share on other sites More sharing options...
wateroftyne Posted January 10 Share Posted January 10 11 minutes ago, sammybee said: Just to update. I messaged Will from Bass Bros, and the misunderstanding I had was cleared up Because of this thread, or because you messaged him? Quote Link to comment Share on other sites More sharing options...
sammybee Posted January 10 Share Posted January 10 56 minutes ago, wateroftyne said: Because of this thread, or because you messaged him? He reached out to me after my initial comment Quote Link to comment Share on other sites More sharing options...
warwickhunt Posted January 10 Share Posted January 10 I sent 8 basses and an amp to Will for commission sales and he has sold 7 of the 9 within 6-7 weeks. Good comms and prompt payment to my bank, so I have no complaints! 2 Quote Link to comment Share on other sites More sharing options...
mcnach Posted January 11 Share Posted January 11 8 hours ago, warwickhunt said: I sent 8 basses and an amp to Will for commission sales and he has sold 7 of the 9 within 6-7 weeks. Good comms and prompt payment to my bank, so I have no complaints! I hope both of you can count better than that... 4 1 Quote Link to comment Share on other sites More sharing options...
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