uploading pics.

[marvin spangles]

I don't seem to be having any success at uploading pics of strings to show their condition. I follow the instruction Drag files here but i don't see any pictures just the name of the file.

Help 

regards peter

[Nail Soup]

I normal don’t drag anything but choose “add files” then “photo library”

[ped]

What file extension are you seeing on your ‘uploaded’ pics?

[tegs07]

Is this a case of the annoying android .Heic file extension. Always a good idea to default to a format supported by no one!

[marvin spangles]

Thanks guys 

To Ped

I'm seeing the Heic extension 

to Nail Soup

I used my phone to take pics . Put them on the desktop of my mac. and either "Dragged them" or used "choose file" and neither method worked. Using a Mac pro

 

[WinterMute]

You'll probably need them in .jpg format, not .heic.

 

Try importing your pics to Photos on the Mac and try dragging from there, if that doesn't work, export from photos as .jpg then drag.

 

I've noticed airdropping pics from my iPhone results in an .heic file, functionally useless. I've sync'd my iPhone library to Photos via iCloud, this works well.

[marvin spangles]

Yes WiinterMute 

problem solved. That was the problem. I'd airdropped the files.

Dragging them from my iCloud  photo library and success. Can someone delete this thread. 

Thanks to all those who took the trouble to help

best Peter 

 

[ped]

Cool - glad you sorted it. We'll leave the thread here if that's OK just in case someone else is looking for a solution.

[marvin spangles]

Cool thanks again

[tegs07]

I had this issue not long ago with a work mobile. It’s possible to disable the heic format in settings on the phone and choose something more widely supported.

[Aidan63]

In a similar vein I can't open pictures that other people send me which they have saved as screenshots on their phones (trying to share things from FB or whatsapp) even though they appear to be jpg files; this is with windows with picture viewer as default for jpg; but I can save them to my hard drive and then open them no problem in another more powerful picture viewer/editor; I believe it is to do with the compression algorithm used on the phones, which windows doesn't seem to like, throwing up a out of memory error, so it maybe not all jpg formats are equal. Whatsapp pics open just fine in Signal thankfully.

[ped]

27 minutes ago, Aidan63 said:

In a similar vein I can't open pictures that other people send me which they have saved as screenshots on their phones (trying to share things from FB or whatsapp) even though they appear to be jpg files; this is with windows with picture viewer as default for jpg; but I can save them to my hard drive and then open them no problem in another more powerful picture viewer/editor; I believe it is to do with the compression algorithm used on the phones, which windows doesn't seem to like, throwing up a out of memory error, so it maybe not all jpg formats are equal. Whatsapp pics open just fine in Signal thankfully.

 

Weird - last time I used Windows I think some weirdness around .jpg files was corrected by renaming them .jpeg but think that was a good few years ago now