marvin spangles Posted October 26, 2021 Share Posted October 26, 2021 I don't seem to be having any success at uploading pics of strings to show their condition. I follow the instruction Drag files here but i don't see any pictures just the name of the file. Help regards peter Quote Link to comment Share on other sites More sharing options...
Nail Soup Posted October 26, 2021 Share Posted October 26, 2021 I normal don’t drag anything but choose “add files” then “photo library” Quote Link to comment Share on other sites More sharing options...
ped Posted October 26, 2021 Share Posted October 26, 2021 What file extension are you seeing on your ‘uploaded’ pics? 1 Quote Link to comment Share on other sites More sharing options...
tegs07 Posted October 26, 2021 Share Posted October 26, 2021 Is this a case of the annoying android .Heic file extension. Always a good idea to default to a format supported by no one! Quote Link to comment Share on other sites More sharing options...
marvin spangles Posted October 26, 2021 Author Share Posted October 26, 2021 Thanks guys To Ped I'm seeing the Heic extension to Nail Soup I used my phone to take pics . Put them on the desktop of my mac. and either "Dragged them" or used "choose file" and neither method worked. Using a Mac pro Quote Link to comment Share on other sites More sharing options...
WinterMute Posted October 26, 2021 Share Posted October 26, 2021 You'll probably need them in .jpg format, not .heic. Try importing your pics to Photos on the Mac and try dragging from there, if that doesn't work, export from photos as .jpg then drag. I've noticed airdropping pics from my iPhone results in an .heic file, functionally useless. I've sync'd my iPhone library to Photos via iCloud, this works well. 1 Quote Link to comment Share on other sites More sharing options...
marvin spangles Posted October 26, 2021 Author Share Posted October 26, 2021 Yes WiinterMute problem solved. That was the problem. I'd airdropped the files. Dragging them from my iCloud photo library and success. Can someone delete this thread. Thanks to all those who took the trouble to help best Peter 2 Quote Link to comment Share on other sites More sharing options...
ped Posted October 26, 2021 Share Posted October 26, 2021 Cool - glad you sorted it. We'll leave the thread here if that's OK just in case someone else is looking for a solution. Quote Link to comment Share on other sites More sharing options...
marvin spangles Posted October 26, 2021 Author Share Posted October 26, 2021 Cool thanks again 1 Quote Link to comment Share on other sites More sharing options...
tegs07 Posted October 26, 2021 Share Posted October 26, 2021 I had this issue not long ago with a work mobile. It’s possible to disable the heic format in settings on the phone and choose something more widely supported. 1 Quote Link to comment Share on other sites More sharing options...
Aidan63 Posted October 26, 2021 Share Posted October 26, 2021 In a similar vein I can't open pictures that other people send me which they have saved as screenshots on their phones (trying to share things from FB or whatsapp) even though they appear to be jpg files; this is with windows with picture viewer as default for jpg; but I can save them to my hard drive and then open them no problem in another more powerful picture viewer/editor; I believe it is to do with the compression algorithm used on the phones, which windows doesn't seem to like, throwing up a out of memory error, so it maybe not all jpg formats are equal. Whatsapp pics open just fine in Signal thankfully. Quote Link to comment Share on other sites More sharing options...
ped Posted October 26, 2021 Share Posted October 26, 2021 27 minutes ago, Aidan63 said: In a similar vein I can't open pictures that other people send me which they have saved as screenshots on their phones (trying to share things from FB or whatsapp) even though they appear to be jpg files; this is with windows with picture viewer as default for jpg; but I can save them to my hard drive and then open them no problem in another more powerful picture viewer/editor; I believe it is to do with the compression algorithm used on the phones, which windows doesn't seem to like, throwing up a out of memory error, so it maybe not all jpg formats are equal. Whatsapp pics open just fine in Signal thankfully. Weird - last time I used Windows I think some weirdness around .jpg files was corrected by renaming them .jpeg but think that was a good few years ago now 1 Quote Link to comment Share on other sites More sharing options...
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