dave74200 Posted December 3, 2021 Share Posted December 3, 2021 Hi all, I've had a 7 Pro for a few years. It has failed on me 3 times, costing rough £200 a time to repair, taking its total cost up to roughly £1000. It has been at the repair shop for a year now and they've told me they will install a complete new revised board for £200, making it as new and totally reliable. As this is the 4th times it's needed repairing, would you go for that or just scrap it? Can't decide what to do!!! Thanks for any help! Quote Link to comment Share on other sites More sharing options...
Trueno Posted December 3, 2021 Share Posted December 3, 2021 If it was me… I’d scrap it (sell for spares or repair). I’d have to wonder how many more £200s you can chuck at it, as well as the pain if having it fail at a vital moment… and the continuing worry of whether it will work. Quote Link to comment Share on other sites More sharing options...
Downunderwonder Posted December 3, 2021 Share Posted December 3, 2021 That's a tough one. What's it worth as a going one? Needing fixing 3 times previously doesn't speak well for the repairs. You would have to wonder what else might be on the way out that isn't on the main board, but maybe nothing and they are correct that it will be better than new. £200 might be a good deal. Still a fair chunk of change. Other deal where they keep it and give you £100 off something you fancy? Quote Link to comment Share on other sites More sharing options...
paul_5 Posted December 3, 2021 Share Posted December 3, 2021 Has it been the same fault recurring, or was it something different each time? If it’s been going back in for the same fault time and time again then I’d be having a bit of a word, if not then it’s a different story. Not sure that £600 (or £800) in repairs over 3 years is a cost effective piece of kit. Quote Link to comment Share on other sites More sharing options...
Lozz196 Posted December 3, 2021 Share Posted December 3, 2021 I’d write it off, if it has to go back again could be for another year/£200, now that gigging is back on the bill I wouldn’t want an amp I didn’t have confidence in. 1 Quote Link to comment Share on other sites More sharing options...
thodrik Posted December 3, 2021 Share Posted December 3, 2021 If it has been at a shop for a year, I would just ask for it back and then attack the amp with a hammer in a fit of semi-cathartic rage or sell/give it away for parts. 1 Quote Link to comment Share on other sites More sharing options...
bartelby Posted December 3, 2021 Share Posted December 3, 2021 46 minutes ago, thodrik said: If it has been at a shop for a year, I would just ask for it back and then attack the amp with a hammer in a fit of semi-cathartic rage or sell/give it away for parts. Plus contacting Ampeg and venting at them... Quote Link to comment Share on other sites More sharing options...
thodrik Posted December 3, 2021 Share Posted December 3, 2021 5 minutes ago, bartelby said: Plus contacting Ampeg and venting at them... Nah, just the hammer. Contacting Ampeg would just lead to queries of ‘was the amp in warranty?’ or ‘was the repair carried out by an authorised service centre’ that would just cause further frustration. Hammer and done for me. 1 Quote Link to comment Share on other sites More sharing options...
paul_5 Posted December 3, 2021 Share Posted December 3, 2021 What you should *really* do is to invoice Ampeg for your time as a 'beta tester' for their badly designed product. Quote Link to comment Share on other sites More sharing options...
PaulThePlug Posted December 3, 2021 Share Posted December 3, 2021 (edited) Ask (insist) that Ampeg accept it for examination and request replacement... Send em a link to this thread... Edited December 3, 2021 by PaulThePlug Quote Link to comment Share on other sites More sharing options...
BassmanPaul Posted December 3, 2021 Share Posted December 3, 2021 It's appaulling how many Pauls are on this site!! More seriously, were all the repairs done at the same place? Were the faults the same each time? If so I would be having a conversation with the service manager. I would contact Ampeg and ask their advice. You won't be any worse off than you are now and they might well offer you suggestions for going forward. 1 Quote Link to comment Share on other sites More sharing options...
lemmywinks Posted December 4, 2021 Share Posted December 4, 2021 If I had an amp that cost me 3 x £200 in repairs I would use a different amp or a different repair shop. 1 Quote Link to comment Share on other sites More sharing options...
Graham Posted December 4, 2021 Share Posted December 4, 2021 I'd just cut my losses and put the £200 towards a more reliable, similarly voiced amp like a Tech VT Bass 500 Quote Link to comment Share on other sites More sharing options...
Chienmortbb Posted December 4, 2021 Share Posted December 4, 2021 9 hours ago, lemmywinks said: If I had an amp that cost me 3 x £200 in repairs I would use a different amp or a different repair shop. Or both. 1 Quote Link to comment Share on other sites More sharing options...
Lozz196 Posted December 4, 2021 Share Posted December 4, 2021 Reading this thread makes me glad I choose to use Ashdown amps. Great sounding amps, which can be fixed at Ashdown HQ (in the unlikely event they develop problems) which is about an hours drive, coupled with excellent customer service. Quote Link to comment Share on other sites More sharing options...
Stub Mandrel Posted December 4, 2021 Share Posted December 4, 2021 I'd have burned it with fire by now! Quote Link to comment Share on other sites More sharing options...
paul_5 Posted December 4, 2021 Share Posted December 4, 2021 29 minutes ago, Stub Mandrel said: I'd have burned it with fire by now! Leave it plugged in long enough and it might even do it for you… 1 Quote Link to comment Share on other sites More sharing options...
Russ Posted December 8, 2021 Share Posted December 8, 2021 I had an SVT-7 that died during the first song of a gig. Sent it back, got it fixed, and immediately sold it on. Bought an Ashdown Rootmaster RM-800 instead which was utterly reliable and somewhat similar in character. Shame - when it worked, it sounded fantastic, but they've been plagued by problems ever since they came out. Supposedly Ampeg have a handle on it now, but I still can't bring myself to buy another one. I can't trust them anymore. I'm using a Mesa Subway WD-800 now that gives me that valve preamp tone that I loved in the Ampeg, and it hasn't failed me yet. Quote Link to comment Share on other sites More sharing options...
paul_5 Posted December 8, 2021 Share Posted December 8, 2021 I think it's only right that Ampeg remove the 'Pro' suffix from this particular product. Quote Link to comment Share on other sites More sharing options...
Paul_S Posted December 10, 2021 Share Posted December 10, 2021 I have used these for the last 8 years or so. Before that I used Ampeg pre with a Class D Powerlight so I was familiar with class D and the risks involved, but the weight saving makes it worth it for me. Not long after the SVT7 warranty expired the amp developed a fault. I contacted Polar and they recommended Rob Huckin at Audio Circus. Rod made the repair at very reasonable price while I waited. The amp has done hundreds of gigs since then without a hitch. I think the main problem people have with class D repairs is finding an engineer that knows what they are doing. i was lucky. Rob knew exactly what the fault was and even had a replacement part in stock. Still using the same SVT7 paired with a BF Compact. Great combo for most gigs. But if I had a roadie I would use a classic Quote Link to comment Share on other sites More sharing options...
BassmanPaul Posted December 10, 2021 Share Posted December 10, 2021 41 minutes ago, Paul_S said: But if I had a roadie I would use a classic Wuss! Quote Link to comment Share on other sites More sharing options...
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