TheGreek Posted August 30, 2022 Share Posted August 30, 2022 I normally use Parcelforce but they are on strike this week. I have a potential buyer for an item I have for sale who is enquiring about the cost of insured couriers. Any suggestions? Quote Link to comment Share on other sites More sharing options...
neepheid Posted August 30, 2022 Share Posted August 30, 2022 I think they're all a bunch of crooks, and requiring us to take out insurance against their mistakes is a total racket, so the best thing you can do is make your parcel as courierproof as possible. And don't, for the love of god use Hermes/Evri or Yodel. Those two would find a way to deliver Captain Scarlet in multiple pieces. To your roof. 2 Quote Link to comment Share on other sites More sharing options...
TheGreek Posted August 30, 2022 Author Share Posted August 30, 2022 Those mentioned are on my "fat chance" list. I agree with your comments about insurers incompetence but buyer is prepared to pay for insured carriage. 1 Quote Link to comment Share on other sites More sharing options...
Woodinblack Posted August 30, 2022 Share Posted August 30, 2022 7 minutes ago, neepheid said: Those two would find a way to deliver Captain Scarlet in multiple pieces. I used to have a two piece captain scarlet. Quote Link to comment Share on other sites More sharing options...
neepheid Posted August 30, 2022 Share Posted August 30, 2022 1 minute ago, Woodinblack said: I used to have a two piece captain scarlet. But... but... he's supposed to be indestructable Quote Link to comment Share on other sites More sharing options...
Woodinblack Posted August 30, 2022 Share Posted August 30, 2022 1 minute ago, neepheid said: But... but... he's supposed to be indestructable I know. Well, he was, you just had to put his head back on, the rest of him was stretchy! Quote Link to comment Share on other sites More sharing options...
fleabag Posted August 30, 2022 Share Posted August 30, 2022 Parcel Farce have never insured guitars beyond standard built in cover. They are excluded from the list for enhanced compensation. By that, i assume they dont insure over the built in compensation. https://www.parcelforce.com/help-and-advice/sending/items-we-exclude-compensation Quote Link to comment Share on other sites More sharing options...
ped Posted August 30, 2022 Share Posted August 30, 2022 I’d probably post it with UPS and then insure with someone separate https://www.secursus.com/en-gb/ Quote Link to comment Share on other sites More sharing options...
TheGreek Posted August 30, 2022 Author Share Posted August 30, 2022 Buyer doesn't want to pay for a hard case. Pretty sure this will be a standard requirement so it looks like we're taking the risk. I've been lucky so far. 🤞 Quote Link to comment Share on other sites More sharing options...
pete.young Posted August 30, 2022 Share Posted August 30, 2022 3 hours ago, TheGreek said: Buyer doesn't want to pay for a hard case. Pretty sure this will be a standard requirement so it looks like we're taking the risk. I've been lucky so far. 🤞 Buyer would be far better off spending his money on a hard case than insurance, IMHO. 3 Quote Link to comment Share on other sites More sharing options...
Rumple Posted August 30, 2022 Share Posted August 30, 2022 7 minutes ago, pete.young said: Buyer would be far better off spending his money on a hard case than insurance, IMHO. ...and he can sell the hard case again afterwards if he doesn't need it. 1 Quote Link to comment Share on other sites More sharing options...
Downunderwonder Posted August 31, 2022 Share Posted August 31, 2022 Get the buyer to insure his bass and pay for his own courier. You drop it off at the courier depot. Then if anything goes wrong you aren't involved. Quote Link to comment Share on other sites More sharing options...
2pods Posted August 31, 2022 Share Posted August 31, 2022 (edited) 3 hours ago, Downunderwonder said: Get the buyer to insure his bass and pay for his own courier. You drop it off at the courier depot. Then if anything goes wrong you aren't involved. But what about packaging ? Quite a few couriers have used the "not packed securely enough" thing, and it's them who judge the worthiness of the packaging Edited August 31, 2022 by 2pods 1 Quote Link to comment Share on other sites More sharing options...
hiram.k.hackenbacker Posted August 31, 2022 Share Posted August 31, 2022 (edited) It might be that whatever you are intending to ship @TheGreek may not be worth considering this, but I’ve been using @walshy’s Man with a Van. £60 door to door. None of this insuring nonsense to worry about and you won’t need a hard case. Edited August 31, 2022 by hiram.k.hackenbacker Quote Link to comment Share on other sites More sharing options...
Downunderwonder Posted August 31, 2022 Share Posted August 31, 2022 3 minutes ago, 2pods said: But what about packaging ? Quite a few couriers have used the "not packed securely enough" thing, and it's them who judge the worthiness of the packaging It's impossible to pack against every possible idiot mishandling it. Either the buyer accepts your proposed packaging and arranges his courier and insurance or he doesn't. 1 1 Quote Link to comment Share on other sites More sharing options...
2pods Posted August 31, 2022 Share Posted August 31, 2022 16 minutes ago, Downunderwonder said: It's impossible to pack against every possible idiot mishandling it. Either the buyer accepts your proposed packaging and arranges his courier and insurance or he doesn't It seems to be at the courier's discretion, as it's their standard get out clause in all their bumph. I usually go for double boxing with plenty of bubblewrap. So far I've been lucky... 1 Quote Link to comment Share on other sites More sharing options...
fretmeister Posted August 31, 2022 Share Posted August 31, 2022 Even some external insurers like Securicas (sp?) have clauses that effectively prevent the cover from working unless it's a business, and they specifically exclude anything bought / sold at auction including online ones like Ebay. Their reviews are awful. If I'm buying - I travel. If I'm selling then I ask the buyer to arrange the courier and pick their own insurance cover. Of course that isn't the be all and end all because I still have to pack the item properly. I always do and I take loads of photos / film of the packing process and send it to the buyer before it gets collected by the courier. That's for instruments. For other stuff I use Royal Mail Special Delivery as the tracking is far better than most couriers and they do offer better insurance terms. For stuff like Class D heads it's no more expensive than a good courier. 2 Quote Link to comment Share on other sites More sharing options...
timbo1978 Posted August 31, 2022 Share Posted August 31, 2022 I did one recently where I used parcelforce and insured separately with this lot... https://www.secursus.com/en-gb/ It was alot cheaper than couriers that provided insurance also. Quote Link to comment Share on other sites More sharing options...
ambient Posted August 31, 2022 Share Posted August 31, 2022 On 30/08/2022 at 11:58, TheGreek said: I normally use Parcelforce but they are on strike this week. I have a potential buyer for an item I have for sale who is enquiring about the cost of insured couriers. Any suggestions? I don’t think Parcelforce cover instruments. Though they’ll probably take your money for the insurance. 1 Quote Link to comment Share on other sites More sharing options...
timbo1978 Posted August 31, 2022 Share Posted August 31, 2022 Just now, ambient said: I don’t think Parcelforce cover instruments. Though they’ll probably take your money for the insurance. Yeah, their insurance excludes musical instruments, although that doesn't stop you paying for it if you don't read the full terms. 2 Quote Link to comment Share on other sites More sharing options...
ambient Posted August 31, 2022 Share Posted August 31, 2022 7 hours ago, fretmeister said: Even some external insurers like Securicas (sp?) have clauses that effectively prevent the cover from working unless it's a business, and they specifically exclude anything bought / sold at auction including online ones like Ebay. Their reviews are awful. If I'm buying - I travel. If I'm selling then I ask the buyer to arrange the courier and pick their own insurance cover. Of course that isn't the be all and end all because I still have to pack the item properly. I always do and I take loads of photos / film of the packing process and send it to the buyer before it gets collected by the courier. That's for instruments. For other stuff I use Royal Mail Special Delivery as the tracking is far better than most couriers and they do offer better insurance terms. For stuff like Class D heads it's no more expensive than a good courier. That’s me too. I’ve had some nice days out to places I wouldn’t otherwise have gone to. Quote Link to comment Share on other sites More sharing options...
Eric.C.Lapton Posted August 31, 2022 Share Posted August 31, 2022 You could ask @PunkPonyPrincess for her packing crate blueprints 😄 Quote Link to comment Share on other sites More sharing options...
fretmeister Posted August 31, 2022 Share Posted August 31, 2022 35 minutes ago, timbo1978 said: I did one recently where I used parcelforce and insured separately with this lot... https://www.secursus.com/en-gb/ It was alot cheaper than couriers that provided insurance also. They won’t pay out. Have a proper look at the terms and then read the reviews. 3 Quote Link to comment Share on other sites More sharing options...
tauzero Posted August 31, 2022 Share Posted August 31, 2022 41 minutes ago, fretmeister said: They won’t pay out. Have a proper look at the terms and then read the reviews. They seem to pay out most of the time. I've just been reading through the Trustpilot reviews and it seems that the complainers haven't followed their procedures. Not taking "before" photos, not using a service that required a signature, and not submitting the claim soon enough seem to be the primary reasons. I'm not saying that the terms aren't fairly onerous, but you have to adhere to the policy rules taking out car insurance so it's not unreasonable to do the same for parcel insurance. Last time I sent something, Interparcel wanted a hefty chunk on top for insurance. I booked direct through UPS instead, and the cost was quite a bit less including a declared value. Quote Link to comment Share on other sites More sharing options...
ricksterphil Posted September 1, 2022 Share Posted September 1, 2022 Try https://www.transglobalexpress.co.uk/ They're a consolidator but also have their own vans and depots and they answer the phone....intelligently! Quote Link to comment Share on other sites More sharing options...
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