lewiswhitebass Posted November 16, 2022 Share Posted November 16, 2022 I've recently purchased a new player plus jazz V from PMT. When it arrived i did a couple of gigs with it which were fine, I then took it to Ian at guitarworks.co.uk (who is awesome by the way) to do a full set up on the bass as the action was a bit high for my liking. He discovered an indent in the neck around the 10th fret which you can definitely feel, almost as if there was a chip and they sanded too much material off. Annoyingly its the sort of thing that once you feel it you can't unfeel it. My returns period with PMT has now passed so i'm going to try and return it under warranty. What should I do? Lewis Quote Link to comment Share on other sites More sharing options...
OliverBlackman Posted November 16, 2022 Share Posted November 16, 2022 No point in keeping something that will annoy you Quote Link to comment Share on other sites More sharing options...
Burns-bass Posted November 16, 2022 Share Posted November 16, 2022 If you love the bass you’ll find a way! You could get your luthier to use filler or just get on with it. I have damaged all my basses in the end, not through recklessness of negligence, but use. Doesn’t affect my enjoyment of them. 1 Quote Link to comment Share on other sites More sharing options...
Ralf1e Posted November 17, 2022 Share Posted November 17, 2022 PMT STRIKES AGAIN! 1 Quote Link to comment Share on other sites More sharing options...
lewiswhitebass Posted November 17, 2022 Author Share Posted November 17, 2022 6 hours ago, Burns-bass said: If you love the bass you’ll find a way! You could get your luthier to use filler or just get on with it. I have damaged all my basses in the end, not through recklessness of negligence, but use. Doesn’t affect my enjoyment of them. I know what you mean and I do see your point but as the bass was brand new you would hope for a neck that is nice and smooth. 1 Quote Link to comment Share on other sites More sharing options...
BigRedX Posted November 17, 2022 Share Posted November 17, 2022 It's a new bass with a fault. Send it back and get one that is right. 1 Quote Link to comment Share on other sites More sharing options...
asingardenof Posted November 17, 2022 Share Posted November 17, 2022 If it's still covered by warranty and you can show that you didn't cause the fault then send it back for repair/replacement. 1 Quote Link to comment Share on other sites More sharing options...
Highfox Posted November 17, 2022 Share Posted November 17, 2022 Hope you get it all sorted! I just picked up the PJ plus version and it's a killer bass. The same ballpark as the Jazz I would guess. 1 Quote Link to comment Share on other sites More sharing options...
lewiswhitebass Posted November 17, 2022 Author Share Posted November 17, 2022 Spoke to PMT today and they said they are going to replace it. The guys in the Cambridge store are brilliant! 5 Quote Link to comment Share on other sites More sharing options...
TrevorG Posted November 19, 2022 Share Posted November 19, 2022 I find it interesting you mentioned gigging with it twice before someone else pointed out the problem. If you'd found the mark in a year's time would you have cared? I must confess if I see a problem straight away - it's a problem. If I find it way down the line after bonding with it - it's character. Quote Link to comment Share on other sites More sharing options...
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