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Posted

Following on from the thread "Things I'd like manufacturers to do...", I just now remembered a success story.

 

I visited Hobgoblin's London store, in search of an acoustic bass.   I specifically wanted a 5 string, in their Ashbury range, but they did not make them. 

 

So, I emailed the Head office asking if they had any plans to do so.  No, they had not thought of it, but they were due to visit the Musikmesse Frankfurt that coming Easter,  and would ask if their suppliers could make that model. 

 

By October of that year, I got an email from head office.  They had made a run of five prototype 5 string basses, and one was at their London store, and would I like to pop along to try it out.

 

I went along, liked it, and bought it. 

 

So, companies do listen, and respond.  

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Posted

there was a FB thread on the Vintage guitars and basses site, about what new models would we like to see. I asked for a Sting type P bass, reliced etc. I got a T shirt and gig bag for my idea but sadly, they havent made one yet. I would have bought one for my Police tribute, so that I didnt have to take my Bravewood out all the time

Posted

Ashdown 

I got in contact with them to repair my Trace Elliot when my local tech guy couldn't get the required parts.

Not only did they do the job for the price of parts, they paid for the courier. 

You can now send them your Trace Elliot Amps for repair as a normal service. 

  • Like 3
Posted
7 minutes ago, TheGreek said:

Ashdown 

I got in contact with them to repair my Trace Elliot when my local tech guy couldn't get the required parts.

Not only did they do the job for the price of parts, they paid for the courier. 

You can now send them your Trace Elliot Amps for repair as a normal service. 

 

interesting. do they have a deal with Peavey?

Posted

I was going to post in the other thread "Things I'd like manufacturers to do..." asking MarkBass to stop designing amp facias that look like they have been designed by Fisher Price but it seems that the current range of amps are more classic and subtle looking so well done MarkBass.

Posted

An absolute no brainer for me is for tuners built into amps to be as standard as a volume control. My MiniMax has one - one of my TCs has one.... still the exception rather than the rule though.

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Posted
11 hours ago, Downunderwonder said:

Made it smaller.

Made it lighter.

Made it louder.

No mean feat that now you could skateboard to your gig with more firepower than an Ampeg fridge rig.

 

This. I've got 1.2 horsepower thundering behind me on stage, yet my back still loves me.

 

  • Haha 1
Posted
6 hours ago, mario_buoninfante said:

 

interesting. do they have a deal with Peavey?

 

Don't think so...

 

It's part of the Ashdown ethos of providing good customer service. 

  • Like 1
Posted
8 hours ago, TheGreek said:

Ashdown 

I got in contact with them to repair my Trace Elliot when my local tech guy couldn't get the required parts.

Not only did they do the job for the price of parts, they paid for the courier. 

You can now send them your Trace Elliot Amps for repair as a normal service. 

 

I wish I'd known about this when I had my Trace amp. They could have fixed it and sorted the cooling issues. 

Putting the cooling fan intake right next to the hot air exhaust wasn't a great engineering decision. 

Posted

Jim Bergantino was discussing updating features on the B|amp on TB. I suggested that the 3 memory slots included the FX loop. He did it.

 

I am available for R+D work. 

  • Like 3
  • Haha 1
Posted
53 minutes ago, Owen said:

Jim Bergantino was discussing updating features on the B|amp on TB. I suggested that the 3 memory slots included the FX loop. He did it.

 

I am available for R+D work. 

Perfect! "So I spoke to the designer/company owner /design team,  and suggested that they do XYZ, and they did".

Posted (edited)
2 hours ago, SteveXFR said:

 

Just don't go doing a bit of DIY wiring unless you are absolutely positive they are fully discharged. 

I'd hope it's easy to disconnect them, but I haven't seen one so I don't really know

Edited by mario_buoninfante

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