Cubase Elements 12 and Windows 10 crashing

[Nicko]

I got a new laptop for use with my DAW. Its more than powerful enough but Cubase keeps crashing when doing routine stuff like editing notes in the piano roll.  The program bumps me out and I get a blue screen message stating that the PC has encountered a problem.

 

The laptop has been back to the supplier who couldn't get the same problem but reinstalled all the software after speaking with Steinberg. Its now gone back again but I have little confidence that the issue is likely to be sorted. 

 

Anyone else having a similar problem? 

[lowdown]

No problems here.

Have you checked, or running Cubase under 'Administrator'? If not try that.

 

[Nicko]

50 minutes ago, lowdown said:

No problems here.

Have you checked, or running Cubase under 'Administrator'? If not try that.

 

Thanks.  I'll check when the computer comes back, but as this was installed by the laptop provider I suspect they already have this set.