Replacement Tilt-Back Caster - Berg'

[agedhorse]

9 hours ago, Chienmortbb said:

I was directly replying to @agedhorse's comments about how hard it is to do business here now. I could have put it in off topic but I believe it is entirely on topic for the way this thread has developed. I am happy to refer myself to the moderators though.

Agreed, it helps to explain why it's becoming difficult for manufacturers to provide replacement parts at a reasonable cost. For many parts, we could give the part away for nothing but the shipping would make it too expensive to justify. 

 

In many cases, it's not because the manufacturer doesn't want to help, but because the way trade is changing, it's sometimes simply impossible to help in a meaningful way. It can also apply to American customers trying to get a replacement part out of Europe these days.