That Courier Question Again!

[JosephMartyn]

Morning folks!

I am certain this will have been asked somewhere already, (possibly by me 10 years ago haha!) so apologies in advance for the repetition!

 

Who do folk currently recommend for sending guitars in the UK? With full insurance for damage and loss

 

[Beedster]

It's been asked a few times and the answers will vary with luck, region, even individual driver (e.g., my Parcelforce guy is amazing, DPD generally good, the UPS driver/depot on the other hand......)

 

Most people agree that Evri are to be avoided I believe 👍

[neepheid]

You have to pack to to be as courierproof as possible.  You have to assume the worst.

[jrixn1]

1 hour ago, JosephMartyn said:

With full insurance for damage and loss

 

Parcelforce will allow you to buy enhanced compensation for musical instruments – but musical instruments are excluded from all compensation:

 

"1.8 Excluded Goods means items that are excluded from all compensation cover (including without limitation, any enhanced compensation cover otherwise available to be purchased for Parcelforce Worldwide services). These include fragile goods (including ceramics, glassware, lighting, TV/PC monitors and musical instruments)" – https://www.parcelforce.com/conditions-of-carriage

 

I assume other couriers have similar T&C.

 

However, if you purchase your Parcelforce service via https://www.overlandexpress.co.uk/musical-instrument-courier , then you are covered.  "We also have our own insurance that fully covers instruments against damage or loss in transit."  But read their T&C to make sure you qualify; from memory, the instrument must be in a hardcase, itself within a cardboard box, and you must take photos of the packaging  The last couple of times I've used them it was £42 for a £700 instrument and £49 for £1000.  You don't have to choose Parcelforce as your carrier when using Overland Express - they partner with some others too.

[Downunderwonder]

Better still, agree to walk through the very sensible over sized sitting on the ground hoops of Overland on behalf of the buyer and get them to do all the arranging and paying so it is their insurance policy.

[Pea Turgh]

Overland Express are my usual choice, but they’re quoting a bit much for sending a bass to Greece.  Parcel Monkey have given me a quote at half the price, but won’t be fully insured.

From memory, there was a recommendation here about a separate insurer, but I can’t find it now.

 

Does this ring any bells for anyone else?  @AndyTravis - I have a feeling the knowledge came from your fountain!

[AndyTravis]

I’ve used overland before. 
 

Think they insure separately

[AndyTravis]

19 minutes ago, AndyTravis said:

I’ve used overland before. 
 

Think they insure separately

I’ve re read the question posed…

 

I can’t recall a separate insurer.

 

sorry 

[BassBunny]

44 minutes ago, Pea Turgh said:

From memory, there was a recommendation here about a separate insurer, but I can’t find it now.

 

Does this ring any bells for anyone else?  @AndyTravis - I have a feeling the knowledge came from your fountain!

Could have been me. I've used Securus, www.securus.com,  a few times to cover instruments sent via Parcelforce. I can't comment on how good they are if you have a claim as the deliveries were spot on. 

Edited June 9, 2024 by BassBunny

[Pea Turgh]

2 hours ago, BassBunny said:

Could have been me. I've used Securus, www.securus.com,  a few times to cover instruments sent via Parcelforce. I can't comment on how good they are if you have a claim as the deliveries were spot on. 

Thats the fella!  https://www.secursus.com/en-gb/

[Teyeplayer]

Have heard good things about Lenspeed. Isn’t cheap but you don’t have the parcel force broken neck. 

[Mikey D]

Anyone got a good courier recommendation from Republic of Ireland to mainland UK?