Excellent Customer Service From Marshall

[binky_bass]

On Tuesday I bought a Marshall VBA400 with a Marshall Jubilee 410 and 115 cabs. 

 

The handles on both cabs are pretty damaged and when playing through the VBA400 the plastic handles rattled a lot! (I was aware of this prior to purchase!)

 

I gave Marshall a ring on Wednesday to ask them if they knew where I could get replaced handles for the Jubilee cabs (bear in mind these cabs are from 1987) and within seconds I was put through to a very helpful lady that arrange for 4 handles to be sent out to me for a mere £25 all in.

 

They arrived today, very well package and exactly matching the handles from the Jubilee cabs. 

 

Great service! 👍 

 

Edited February 9, 2024 by binky_bass

[PaulThePlug]

Can't see the Pic mate? 😉

Jane i think... Similar story with replacement White Knobs for my MB Series Combo... A*

Edited February 9, 2024 by PaulThePlug

[TheGreek]

Remember...big up the good guys!!

[binky_bass]

40 minutes ago, PaulThePlug said:

Can't see the Pic mate? 😉

One added just for you! 

[Lozz196]

Awesome, I always had very good service from Marshall when I used their amps - and being only 30 mins drive away meant very easy to sort too.

[dudewheresmybass]

Marshall have always helped me tremendously, from when I had an endorsement back in the day through to recently.

Friendly, helpful, and seemingly nothing is too much trouble.